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Suncadia Resort

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Traveller (408)
Room & Suite (136)
Pool & Beach (15)
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Overview
  • Excellent47%
  • Very good25%
  • Average16%
  • Poor8%
  • Terrible4%
Travellers talk about
“ice skating”(76 reviews)
“tubing hill”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
3 Jul4 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,287)
There are newer reviews for Suncadia Resort
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2,283 results
Traveller rating
1,031
592
372
188
100
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LanguageEnglish
1,031
592
372
188
100
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All reviewsice skatingportals restauranttubing hillwater slidesrope riderfitness centerfire pitbeautiful propertyhot tubriver viewfull kitchenone bedroom suiteswiftwater cellarsgreat weekendhiking trailsgreat roomfamily vacation
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331 - 335 of 2,283 reviews
Reviewed 6 July 2017

be prepared for rudeness and self preservation at this place. Grounds and property are great but staff sucks!!! The only great people are young guys in parking lot operation in front. They are trying to do impossible. However if management was wise enough they did...More

Review collected in partnership with this hotel
Thank Julia K
Response from Werner M, Guest Relations Manager at Suncadia ResortResponded 9 July 2017

Dear Julia K, Thank you for sharing. We appreciate your candid feedback in regards to check-in times and our team members. We have shared your feedback and we will continue to work on providing you and our other guests with the service possible. Kind Regards

Reviewed 5 July 2017

Fabulous mountain and river view property! Beautiful lodge with great food, service and amenities. Beautiful and challenging golf courses and green fees were reasonable. Would definitely recommend to all.

Review collected in partnership with this hotel
Thank C6192XDcharlesb
Response from Werner M, Guest Relations Manager at Suncadia ResortResponded 9 July 2017

Dear C6192XDcharlesb, Thank you for your feedback and for staying with us. We are delighted to hear that you had a great experience. We hope to see you back soon. Kind Regards

Reviewed 5 July 2017

We go to Suncadia several times a year. It's still our favorite place to go to. Steve the concierge is always helpful, staff friendly. Spa is incredibly overpriced, but the spa itself is beautiful. we love Swiftwater and have ALWAYS had great service, food and...More

Review collected in partnership with this hotel
Thank John R
Response from Werner M, Guest Relations Manager at Suncadia ResortResponded 9 July 2017

Dear John R, Thank you for your feedback and for your loyalty. We are happy to hear that Suncadia is still your favorite place to come too. Steve is truly amazing and we love having him on our team. Thank you for also acknowledging our...More

Reviewed 5 July 2017

We spent 4 nights in a 2BR condo in the Trailhead Condominiums over the 4th of July. While the condo and location were great, we were extremely disappointed with the Suncadia service and events. The BBQ at Nelson Farm was terrible, and cost $54 pp....More

Review collected in partnership with this hotel
Thank tickettoride81
Response from Werner M, Guest Relations Manager at Suncadia ResortResponded 9 July 2017

Dear tickettoride81, Thank you for your feedback in regards to our events at Suncadia. It is disappointing to read that you experienced so many issues. Please know that we are looking at the issues and have forwarded your feedback to our event organizers. We are...More

Reviewed 4 July 2017

Nice stay and fun for the family. We had fun exploring the property. The restaurants onsite are all kid friendly and food pretty good. We also got out to Roslyn nearby which was fun for the family. We have two kids - 5 and 2.

Review collected in partnership with this hotel
Thank April Y
Response from Werner M, Guest Relations Manager at Suncadia ResortResponded 9 July 2017

Dear April Y, Thank you for your feedback. We are happy to see that you had a good time with us and that you enjoyed exploring the property. We hope to see you back again. Kind Regards

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 249 - US$ 453 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 249 - US$ 453 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (408)
Room & Suite (136)
Pool & Beach (15)
Dining (12)
Family and Play Areas (14)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
KanesP
28 September 2017|
AnswerShow all 4 answers
Response from Donna P | Reviewed this property |
The website is confusing because there is a "spa" (to get treatments) but they also call the heated outdoor pool a "spa." It is basically just an oversized hot tub or small pool. If you are staying on premises you can use... More
0
Votes
daytripper737
13 September 2017|
AnswerShow all 3 answers
Response from niceplace2visit | Reviewed this property |
I was concerned about all the bad reviews, too, but our stay at the Lodge was wonderful, no complaints at all. And, keep in mind, in addition to the Lodge, there are many other lodging options within Suncadia (the Inn and... More
0
Votes
gailsmitch
5 July 2017|
AnswerShow all 5 answers
Response from Julia_Redmond | Reviewed this property |
We had washer and dryer in one bedroom unit.
1
Vote
Room Tips
"River views are stunning, but the back deck is ample enough that they aren’t necessary."
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"We wanted the lodge - was put in Inn. With view of parking lot 😒"
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"River view is the only worth while to stay in, they use false advertising to give you "resort..."
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"Get a room with a view of the mountains... breathtaking to wake up to"
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