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Suncadia Resort

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Traveller (399)
Room & Suite (134)
Pool & Beach (15)
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Overview
  • Excellent46%
  • Very good26%
  • Average16%
  • Poor8%
  • Terrible4%
Travellers talk about
“ice skating”(76 reviews)
“tubing hill”(32 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from Suncadia Resort
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Offers from Suncadia Resort
Hotel packages
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,227)
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2,223 results
Traveller rating
1,007
579
358
180
99
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1,007
579
358
180
99
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1 - 5 of 2,223 reviews
Reviewed 4 days ago

First day when we arrived, no one helped or asked to carry our baggage to our room. We had to do it on our own. Same night, we requested for more pillows and blanket, the only answer the front desk could give us wasMore

Review collected in partnership with this hotel
Thank Sppv1220
Response from Werner M, Director of Rooms at Suncadia ResortResponded yesterday

Dear Sppv1220, Thank you for your feedback. Please accept our sincere apology for the lack in service from our bell staff. We have used this feedback to correct this and we can assure you that this will not happen again. Please come see us again...More

Reviewed 4 days ago

We've stayed at Grand Fir Lodge 3x now and every year, we have the best time! The house is equipped with everything a group of 14 novelists who are writing for 4 days could possibly want and then some. For us, there are loads of...More

Review collected in partnership with this hotel
Thank kikilita
Response from Werner M, Director of Rooms at Suncadia ResortResponded yesterday

Dear Kikilita, Thank you for your feedback and for staying with us. We are delighted to hear that you have had a great time at the Grand Fir Lodge. The home is truly amazing and I am glad to hear that you found the needed...More

Reviewed 5 days ago

Dirty place, overpriced for rooms and food!!!!!! Bedding filthy, bath tub had hair and dirt in it, dishes dirty, phone didn’t work- no pride in housekeeping. Plus they messed up how do you think it’s okay to have someone sleep on sleeper sofa when reservation...More

Review collected in partnership with this hotel
Thank tjohnson048
Response from Werner M, Director of Rooms at Suncadia ResortResponded yesterday

Dear tjohnson048, Thank you for your feedback. We are so embarrassed that you had to experience this level of service and pride. I would like to have the opportunity to discuss this with you in person. I can be reached at werner.mostert@Suncadia.com I hope to...More

Reviewed 5 days ago

Nice property and amenities. We went there for a girls getaway and did a bunch of spa treatments which were nice but the steam room, lockers, and a few things were in disrepair. When checking out of the spa, the receptionist asked if we wanted...More

Review collected in partnership with this hotel
Thank llarioza
Response from Werner M, Director of Rooms at Suncadia ResortResponded yesterday

Dear llarioza, Thank you for your feedback and for staying with us. We are delighted to hear that you enjoyed the property and amenities. We will forward your feedback in regards to the Spa to the appropriate personnel for their review. We hope to see...More

Reviewed 5 days ago

The room next to us was pounding on the walls at us screaming at my kids who were giggling at 9am. I’m sorry, but it was 9am and if you want to sleep longer than that stay home. My kids weren’t even that loud at...More

Review collected in partnership with this hotel
Thank briannerj
Response from Werner M, Director of Rooms at Suncadia ResortResponded yesterday

Dear Briannerj, Thank you for your feedback. Please accept our apology for the experience with the neighboring room during your visit. We hope that the overall experience was positive. Please come see us again. Kind Regards

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 184 - US$ 397 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 184 - US$ 397 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (399)
Room & Suite (134)
Pool & Beach (15)
Dining (12)
Family and Play Areas (14)
Business Centre & Event Rooms (2)
Questions & Answers
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KanesP
28 September 2017|
AnswerShow all 4 answers
Response from Donna P | Reviewed this property |
The website is confusing because there is a "spa" (to get treatments) but they also call the heated outdoor pool a "spa." It is basically just an oversized hot tub or small pool. If you are staying on premises you can use... More
0
Votes
daytripper737
13 September 2017|
AnswerShow all 3 answers
Response from niceplace2visit | Reviewed this property |
I was concerned about all the bad reviews, too, but our stay at the Lodge was wonderful, no complaints at all. And, keep in mind, in addition to the Lodge, there are many other lodging options within Suncadia (the Inn and... More
0
Votes
gailsmitch
5 July 2017|
AnswerShow all 5 answers
Response from Julia_Redmond | Reviewed this property |
We had washer and dryer in one bedroom unit.
1
Vote
Room Tips
"River view is the only worth while to stay in, they use false advertising to give you "resort..."
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"Get a room with a view of the mountains... breathtaking to wake up to"
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"River Front rooms have incredible views"
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"Higher up floors seemed way quieter, but we loved having our floor (2nd) have a patio opening up outside."
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