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Extended Stay America - Seattle - Bellevue - Factoria

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Traveller (34)
Room & Suite (26)
Dining (1)
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Overview
  • Excellent12%
  • Very good11%
  • Average17%
  • Poor21%
  • Terrible39%
16 Mar 2018
“Smokey room from dirty stove”
9 Mar 2018
“Reasonable and Comfortable hotel, but staffs were not nice”
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (163)
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21 - 25 of 160 reviews
Reviewed 26 June 2017

Hair all over the bath tub like no one cleaned it and the drain was clogged up. The rates were extremely expensive. $157 per night. There was no sugar provided for the coffee just the kitchen goods. Would not recommend.More

Review collected in partnership with Extended Stay
Thank 10terrancej
Response from 00esa, General Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 27 June 2017

We are sorry to read our hotel and facilities did not provide the value you were hoping for and apologize for the issues you encountered which led to your disappointment. Your review will be shared with the respective teams to ensure we are delivering the...More

Reviewed 17 June 2017

Room was marginally clean, bathroom had an unswept floor, bathtub had big patches of Bondo on the floor. Checkout was at 11 AM. At 9 AM, a worker was pounding on my door demanding to know how soon I would be out. Got a "lip-service"...More

Review collected in partnership with Extended Stay
Thank C2705UOelizabethh
Response from 00esa, General Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 19 June 2017

I am very sorry we failed to deliver the exceptional stay you deserved. I apologize for the service issues you encountered while you were here. Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience with us. Your concerns...More

Reviewed 11 June 2017 via mobile

No amenities whatsoever. Website says, coffee maker, cooking utensils and dishes. Not a nary. Continental breakfast a joke. A coffee urn, cereal bars, only imitation creamers. No tables. Over priced. Find a competitively priced B and B. Do not waste your time or money at...More

Thank RHWLAW
Response from 00esa, General Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 12 June 2017

Thank you for taking the time to review your stay with us. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and we will remind our team...More

Reviewed 31 May 2017

Staying in town for business, close to Bellevue College and the freeway. Clean rooms! Best value near downtown Seattle. Always hot coffee in the morning, an endless supply in the office. We have stayed 10+ times and will continue to stay here.More

Thank Alex S
Response from 00esa, General Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 2 June 2017

Alex, thank you for returning to Extended Stay America - Seattle - Bellevue – Factoria. There is no better compliment than a guest who keeps coming back time after time. We appreciate you mentioning us as a great value over the other hotels in the...More

Reviewed 9 May 2017

I just got home from my stay at this Extended Stay America location. Check-in was fast and friendly. The room was non-smoking and smelled of must. Dead fly on the windowsill, but they have short lifespans. Could be a freshly deceased oversight. Kitchenette was convenient,...More

1  Thank Austin L
Response from 00esa, General Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 10 May 2017

We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards, and we are very sorry for dropping the ball during your stay. We are also sorry for the "uninvited visitors" you reported in your room. Our pest...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$ 85 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 85 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (34)
Room & Suite (26)
Dining (1)
Questions & Answers
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秉翰 雷
3 November 2016|
AnswerShow all 2 answers
Response from Rajendran H | Reviewed this property |
Front desk will hold the package for you, but inform them before you receive it
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Room Tips
"As above, if you are going to need/use the kitchen, request that it be stocked prior to checking in!"
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"Stay somewhere else"
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"Rooms have nice kitchens."
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"avoid this hotel."
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