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Hilton Garden Inn Winchester

PricelineUS$ 127*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 138*
US$ 127*
Great Deal
US$ 135*
US$ 132*
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Hilton Garden Inn Winchester
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653 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Winchester
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Showing 649: English reviews
Atlanta, Georgia
Reviewed 28 February 2017

The room was extremely clean. They had free wi-fi and free breakfast for Hilton Honors members which was really nice. There was a refrigerator in the room and the beds were exceptionally comfortable. I would highly recommend this hotel.

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Helpful?
Thank wchelseanyc
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Chelseanyc, Thank you for your review, we always love hearing back from our guests and your response is greatly appreciated. We always aim to exceed our guests expectations and I am glad our staff took care of you during your stay. I know you have many hotel options when staying in Winchester and want to thank you for your...

Emory, United States
Reviewed 27 February 2017

Staff not friendly or smiling most of the time. Free breakfast was minimal and quality poor. Room key issues that were put on the customer, ( too close to your phone, TV, microwave), resulting in card not working after each use. I could not change the clock in the room which was not set to EST. Coffee pot did not...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank L7892DBannw
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear L7892DBannw, Thank you for taking the time to share your experience on TripAdvisor. We sincerely appreciate your feedback and we're sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Reviewed 19 February 2017

Clean, well maintained, helpful staff. The stay was enjoyable, the only thing i would change is the breakfast. They prepare their food with almost no seasoning. Adding salt and pepper after the food is prepared only can do so much.

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Helpful?
Thank peterrC5040MB
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear PeterrC5040mb, Thank you so much for choosing to stay with us at The Hilton Garden Inn Winchester! I am happy you enjoyed the hotel and found our staff to be helpful. Thank you for your honesty in regards to our breakfast items, I will be sure to pass on your words to our chef in regards to the lack...

Reviewed 18 February 2017 via mobile

The bed was so so so uncomfortable...paid 110.00 for no sleep after driving an extra hour to get to a hilton cause usually the beds are awesome...the lady at the front desk said they get the same complaint all the time. Manager dont listen .....have to go on trip advisory to make a review..i want my money back

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Helpful?
1Thank Cindy H
GeneralManager1204, Front Office Manager at Hilton Garden Inn Winchester, responded to this review

Dear Cindy H, Thank you for your review. I am sorry to hear your bed was not comfortable and caused you to not get sleep. Please email your confirmation number or stay details to kristen.sweitzer@hilton.com so that I may look into your reservation better. Thank you.

Elkins Wv
Reviewed 7 February 2017

I stay at this hotel when traveling through Winchester because of the location. It also provides a clean and friendly environment. I'm not sure I love the new beds, or maybe I didn't find the right setting. Either way, I still enjoyed my stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 159brendanw
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear 159brendanw, Thank you for taking a moment to share your stay experience on TripAdvisor. I am glad our hotel was able to provide you a nice clean room so you could recharge for your next day travel! If you have any issues with our new adjustable beds please dial the front desk and an agent will guide you through...

Morrisonville, New York
Reviewed 3 February 2017

Very clean hotel. Food was very good. B&B arrangement with breakfast was a nice surprise. Would go back .Other restaurants are within walking distance. We are Hilton Honors members and get a few perks. Membership is worth it.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank josephcT8726SP
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear JosephcT8726SP, Thank you so much for taking the time to share your experience on TripAdvisor! I am so glad to hear you found our hotel cleanliness and food to your satisfaction. One great perk at The Hilton Garden Inn is that we have hot cooked to order breakfast in our restaurant. Thank you so much for stopping in and...

Chester, Virginia
Reviewed 29 January 2017

The people were great. Two days I had no bath soap. Glad I keep some in my bags. The breakfast was the worst I've had at a motel. Over-medium eggs were more than well done. The outer edges of the whites were burnt. A sausage link looked like it had been sun dried. It was so overcooked it was crunchy.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Terry B
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Terry B, Thank you for taking the time to review The Hilton Garden Inn on TripAdvisor. We are so happy to hear that the service you received from the staff was great. We do want to apologize for the bath soap not being replenished and that the breakfast was disappointing. I will pass this along to the staff so...

Radford, Virginia
Reviewed 27 January 2017

Good location and as per Hilton and nice clean room. Room service food was an epic fail and I still had to pay for it. I understand the chef was soon fired. The train whistle was loud in the night! I also heard what sounded like a party outside the window-

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Linda C
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Linda C, Thank you for taking the time to express your thoughts and concerns. We are glad you found your room nice and clean. We would like to apologize for the experience you had with your room service order that did not live up to your expectations, and we have reimbursed you for the amount of your dinner. We...

Westland, Michigan
Reviewed 15 January 2017

Came out for some training nearby and found the price and accomodations very nicely suited for my stay. The fitness room is clean, although got very warm in there. The personnel were helpful, and there is a small "store" to purchase snacks or things you may have forgotten.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dcgress
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Dcgress, Thank you for taking the time to review your recent stay on TripAdvisor. We greatly appreciate all feedback from our guests. I am so glad to hear you enjoyed your stay and found the staff helpful. Our team works hard everyday to make sure our guests are satisfied and feel at home. We hope to welcome you again...

Philadelphia, United States
Reviewed 8 January 2017

Hotel was clean , beds were super comfy ... those who rated prior clearly did not realize there is a pressure gauge on both sides of bed to adjust to firm , or soft or in between. Pool was cold for being a heated indoor pool ... But there was a Hot tub , which we thoroughly enjoyed . We...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 670kristinem
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear 670kristinem, Thank you so much for taking the time to review The Hilton Garden Inn in Winchester! I am so glad to hear you enjoyed your stay and found our beds to your satisfaction. We work hard every day to make sure our guests feel welcome and taken care of. I will be sure to pass along your kind...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Garden Inn Winchester

Address: 120 Wingate Drive, Winchester, VA 22601
Region: United States > Virginia > Winchester
Price Range: ₹ 7,462 - ₹ 11,772 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Winchester 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Winchester Hotel Winchester
Hotel Style:
#3 Business Hotel in Winchester
#8 Romantic Hotel in Winchester
#11 Family Hotel in Winchester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Winchester staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn Winchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room where the beds have been recently replaced, if that's even an option.”
Pack-Less, 13 Apr 2017 | Read review
“Look for the bed adjustment dial on the side BEFORE going to bed for a more comfortable sleep.”
SandyD280, 13 Aug 2016 | Read review
“Even roadside rooms are quiet, but ask for an upper floor.”
Foodrevue, 21 Jul 2016 | Read review
“Be polite and kind to desk staff !!”
punjabkh, 15 Jun 2016 | Read review
“Luck of the draw”
Leestanger, 15 Jun 2016 | Read review
5 of 5
Priceline
US$ 127* /night
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Booking.comUS$ 135
TravelocityUS$ 132
getaroom.comUS$ 138
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*Disclaimer
Prices are for 1 room, 2 adults
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