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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

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Room & Suite (185)
Dining (24)
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Overview
  • Excellent64%
  • Very good27%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“kids eat free”(39 reviews)
“front desk”(229 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,258)
There are newer reviews for Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
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Traveller rating
782
342
92
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782
342
92
21
16
Show reviews that mention
All reviewskids eat freefront deskupgraded to a suitebreakfast buffetbusch gardensbypass roadpool and hot tubthe general managerwould definitely stay here againtwo queen bedssitting roomrooms were very cleanwilliam and maryspring breakhousekeeping stafffitness centerminute drive
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11 - 15 of 1,253 reviews
Reviewed 3 weeks ago

Food service needs major improvement. Sufficient staff needs to be on hand for banquet events. Noise in the evening in the banquet room needs to be reduced or eliminated for the comfort of ALL guests.More

Review collected in partnership with this hotel
Thank clr1220
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 3 weeks ago

clr1220 Thank you for writing a review of your stay at our property. I understand the staffing in banquets was not where it should be and we are focusing on hiring more staff to assist during functions. I understand your group had a great meal...More

Reviewed 15 March 2018

Nice room, very clean. Unfortunately, did not try the gym or pool. Breakfast was good. Good location. Nice desk, good TV. Very friendly staff. Modern, slick appearance. I recommend the hotel highly. My only quibble is that I prefer flavored coffee creamers, such as Coffee...More

Thank HighPlaneDrifter
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 18 March 2018

HighPlaneDrifter Thank you for taking the time to review our hotel. I am glad you had a good stay at a great value. Our staff goes out of there way to make sure our guests have a great experience. I am sorry about the flavor...More

Reviewed 14 March 2018 via mobile

We had a large group stay here for a conference. The service was great, rooms were clean, quite, and spacious. I personally was busy with the conference so I didn't get a chance to enjoy the room much or the rest of the facilities. The...More

Thank 2up2luv
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 15 March 2018

2up2luv Thank you for taking the time to review your stay at our hotel. It was a pleasure hosting you and your conference. I want to apologize about the staffing, we continue to look for the best staff around and it has been challenging at...More

Reviewed 12 March 2018 via mobile

Evening Front-desk manager, Divine, could not have been friendlier or more accommodating. Rooms were clean and comfortable. Price was right. A welcome stop after a day of traveling south on a college tour.

Thank v_smort
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 13 March 2018

v_smort Thank you for taking a few minutes to review your stay at our hotel. Divine is an excellent Manager and we are glad to have him as part of our team. We look forward to seeing you again in the near future.

Reviewed 5 March 2018 via mobile

I reserved two rooms for myself and other family members at this hotel. I even had to make a change to one of my reservations several days prior. The staff member was very friendly over the phone and handled the changed beautifully. When we arrived,...More

1  Thank Tanya C
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 6 March 2018

Tanya C Thank you for writing such a kind review of your stay at the Holiday Inn & Suites Historic Gateway. Rochelle is amazing and she really cares about our guests. Knowing each guest by name is a excellent trait and Rochelle does it over...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 101 - US$ 232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Williamsburg
#4 Romantic Hotel in Williamsburg
#5 Business Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 101 - US$ 232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Williamsburg
#4 Romantic Hotel in Williamsburg
#5 Business Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (139)
Room & Suite (185)
Dining (24)
Pool & Beach (12)
Amenities (31)
Business Centre & Event Rooms (1)
Questions & Answers
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cameron3175
25 May 2017|
Answer
Response from Jason M | Property representative |
cameron31, Breakfast at the hotel is always available. We have a full service breakfast and during our summer months and weekends have a buffet available. There is a cost associated with breakfast however we do offer room... More
0
Votes
Sea S
20 May 2017|
AnswerShow all 5 answers
Response from Jason M | Property representative |
Every room labeled as a suite room type has a door that closes off the bedroom area. Hope to see you soon!
0
Votes
Vistapark
1 May 2017|
AnswerShow all 3 answers
Response from Jason M | Property representative |
Service animals are always welcome. Pets are not allowed. Thank you.
0
Votes
Room Tips
"The room was very nice."
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"There is absolutely no connection between the hotel and Colonial Williamsburg. It makes for a strange sense..."
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"Nice stop if you are traveling through Virginia and love history. Williamsburg is a really nice place with..."
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"We were on the back side so guessing anything away from the street is good - but this didn't appear to be..."
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