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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

1,242 reviews
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Traveller (139)
Room & Suite (185)
Dining (24)
Overview
  • Excellent65%
  • Very good26%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“kids eat free”(39 reviews)
“front desk”(225 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,242)Write a Review
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All reviewskids eat freefront deskupgraded to a suitebusch gardensbreakfast buffetpool and hot tubbypass roadwould definitely stay here againthe general managerwonderful hotelbusiness centersitting roomrichmond rdrooms were very cleanchecking inspring breakwilliam and mary
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1 - 5 of 1,237 reviews
Reviewed 3 days ago via mobile

We used to live in VA while my Husband went to W&M law. We were down for a moot court judging and we brought the kids...10 and 18. The college put us up in this hotel. It was super clean, nice, and unassuming. The pool...More

Thank Donna F
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 2 days ago

Donna F Thank you for taking the time to review your stay at our hotel. It was a pleasure hosting your group this past weekend. I am not sure how to take surprisingly nice but I appreciate the compliments about your stay. Thank you for...More

Hotel's Favourite
Reviewed 27 December 2017

Recently went to a graduation for my son at the USCG Training Center in Yorktown. We decided to stay a this hotel and i'm sure glad we did. This is one of the nicest, if not the nicest hotels i've ever stayed in. It started...More

Thank Zez25
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 28 December 2017

Zez25 One of the best if not the best Wow! Thank you for staying with the Holiday Inn and Suites Historic Gateway in Williamsburg, VA. I am excited to see that you had a great stay with us and everyone you encountered were helpful. We...More

Reviewed 5 days ago

I was so impressed at the service at this location. The star for me was Hetal at the front desk as upon checkout I notified her of my lost ring and she promised to put on "the hunt" and lo and behold 2 days after...More

Thank Polly S
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 4 days ago

Polly S Thank you so much for your kind words about your stay at the Holiday Inn & Suites Gateway. Hetal does an outstanding job with detail and follow up. I am glad to see your ring was recovered and intact. I truly believe we...More

Reviewed 5 days ago

I'll start with the Hits. I asked for an early check in, our room was ready when we arrived at 2:30. Everyone at the hotel was welcoming and cheerful. The entire property was clean and well kept. Our room was very nice, perhaps a little...More

Thank Lisa R
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 4 days ago

LIsa R Thank you for taking the time to review our hotel and I am glad to see that most of the stay was good. I am sorry about the bartender and the lack of the understanding of making drinks. That day we did not...More

Reviewed 1 week ago

Loved the staff! They made our conference spectacular! Hetal! Wonderful! Roma, Mira Alyssa and Yolly gave us great service! Sarah and Donna were terrific and Roswell! Branden and the tech or engineer Norman? Amy was wonderful working with me the whole time! We will be...More

Thank pkcorder
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 1 week ago

pkcorder Thank you for writing such a wonderful review about our staff. Each and everyone of the staff members you recognized are amazing people that really care about our guests. I am very happy to see you had a great stay and we look forward...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 71 - US$ 222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Williamsburg
#4 Romantic Hotel in Williamsburg
#5 Business Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 71 - US$ 222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Williamsburg
#4 Romantic Hotel in Williamsburg
#5 Business Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (139)
Room & Suite (185)
Dining (24)
Pool & Beach (12)
Amenities (31)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
cameron3175
25 May 2017|
Answer
Response from Jason M | Property representative |
cameron31, Breakfast at the hotel is always available. We have a full service breakfast and during our summer months and weekends have a buffet available. There is a cost associated with breakfast however we do offer room... More
0
Votes
Sea S
20 May 2017|
AnswerShow all 5 answers
Response from Jason M | Property representative |
Every room labeled as a suite room type has a door that closes off the bedroom area. Hope to see you soon!
0
Votes
Vistapark
1 May 2017|
AnswerShow all 3 answers
Response from Jason M | Property representative |
Service animals are always welcome. Pets are not allowed. Thank you.
0
Votes
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Room Tips
"We were on the back side so guessing anything away from the street is good - but this didn't appear to be..."
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"All the rooms are good!"
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"love 3rd and 4th floor"
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"They are all equally good."
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