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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

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Traveller (139)
Room & Suite (185)
Dining (24)
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Overview
  • Excellent64%
  • Very good27%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“kids eat free”(39 reviews)
“front desk”(229 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,259)
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1,254 results
Traveller rating
782
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782
343
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16
Show reviews that mention
All reviewskids eat freefront deskupgraded to a suitebreakfast buffetbusch gardensbypass roadpool and hot tubthe general managerwould definitely stay here againtwo queen bedssitting roomrooms were very cleanwilliam and maryspring breakhousekeeping stafffitness centerminute drive
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1 - 5 of 1,254 reviews
Reviewed 2 days ago

At last a Holiday Inn with a little more thought gone into design! The lobby area is spacious and Art Deco in design. I had a suite which was spacious with separate living room, good bed and large pillows. Nice indoor pool with outside space...More

Thank dunera
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 2 days ago

Dunera Thank you for taking the time to review our hotel. I am glad to see you had a nice stay and the team was excellent. I am disappointed that you had issues with staff training. We are in transition with all new hires getting...More

Hotel's Favourite
Reviewed 27 December 2017

Recently went to a graduation for my son at the USCG Training Center in Yorktown. We decided to stay a this hotel and i'm sure glad we did. This is one of the nicest, if not the nicest hotels i've ever stayed in. It started...More

Thank Zez25
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 28 December 2017

Zez25 One of the best if not the best Wow! Thank you for staying with the Holiday Inn and Suites Historic Gateway in Williamsburg, VA. I am excited to see that you had a great stay with us and everyone you encountered were helpful. We...More

Reviewed 5 days ago via mobile

Staff was very friendly but there were a lot of issues. Some, we could overlook, but others were simple things that should have gone better. 1) mix up with reservations. It was resolved quickly but it was confusing and was hard after a whole day...More

Thank Neha B
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 4 days ago

Neha B Thank you for informing us of your experience at our hotel. Let me assure that your situation is the exception rather then the norm and I am sorry you found so many issues. I appreciate your take on our staff as they all...More

Reviewed 2 weeks ago via mobile

Great holiday inn experience. Nice upgrade. Dinner was good in-house although we're the only dinner diners. It has potential to draw more hotel guests and outside draw if drink specials or dinner specials were either advertised on signage or in local social media. Their pool...More

Thank 394wandac
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 2 weeks ago

394wandac Thank you for writing a review of our hotel and your stay as you were stopping by. We are glad you had a good experience and look forward to you next visit to Williamsburg for possibly a few extra days. Drink special and dinner...More

Reviewed 2 weeks ago

Hotel was perfect! Especially want to give a shout out to the front desk clerk, Yolly who provided excellent service and gave a some great advice on restaurants and site visit locations. Also would like to thank Roma for her great service during our meals...More

Thank poczarjlg
Response from Michael G, General Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic GatewayResponded 2 weeks ago

poczarjlg Thank you for writing such a kind review our wonderful team members Yolly and Roma. Both are excellent and really care to make sure you have an excellent time in Williamsburg. We look forward to seeing you again during your next visit.

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Best Value Properties in Williamsburg, VA
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 99 - US$ 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Williamsburg
#4 Romantic Hotel in Williamsburg
#5 Business Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 99 - US$ 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Williamsburg
#4 Romantic Hotel in Williamsburg
#5 Business Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (139)
Room & Suite (185)
Dining (24)
Pool & Beach (12)
Amenities (31)
Business Centre & Event Rooms (1)
Questions & Answers
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cameron3175
25 May 2017|
Answer
Response from Jason M | Property representative |
cameron31, Breakfast at the hotel is always available. We have a full service breakfast and during our summer months and weekends have a buffet available. There is a cost associated with breakfast however we do offer room... More
0
Votes
Sea S
20 May 2017|
AnswerShow all 5 answers
Response from Jason M | Property representative |
Every room labeled as a suite room type has a door that closes off the bedroom area. Hope to see you soon!
0
Votes
Vistapark
1 May 2017|
AnswerShow all 3 answers
Response from Jason M | Property representative |
Service animals are always welcome. Pets are not allowed. Thank you.
0
Votes
Room Tips
"Book a suite good value for the extra"
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"The room was very nice."
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"There is absolutely no connection between the hotel and Colonial Williamsburg. It makes for a strange sense..."
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"Nice stop if you are traveling through Virginia and love history. Williamsburg is a really nice place with..."
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