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Holiday Inn Express Williamsburg North

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Holiday Inn Express Williamsburg North
Holiday Inn Express Williamsburg North
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317 Reviews from our TripAdvisor Community

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Showing 316: English reviews
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WARREN
Reviewed yesterday NEW

We just stayed overnight while traveling through, but did book ahead. A newer hotel with a somewhat inexperienced staff. Breakfast was pretty generic, but there were more choices than I've seen at other HIE's. Overall though, everything was better than a lot of places I've stayed and since we travel through here often, we will definitely be using this hotel...

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Helpful?
Thank GARY B
Frederick, Maryland
Reviewed 2 weeks ago

We checked in on a Friday night for a three day weekend. We found the staff to be very friendly, helpful, and professional. Our room was nice and well climate controlled, which is hard to find in some hotel, though we had a bit of an issue with water pressure and shower drainage. We enjoyed the complimentary breakfast, which had...

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Helpful?
Thank AndraMaryland
Baldwin J, Director of Sales at Holiday Inn Express Williamsburg North, responded to this review

Hello and thank you very much for your review. We are glad to hear that you had a nice stay. We appreciate you letting us know about the shower problem and we will be fixing it. Please visit us again soon!

Atlantic Beach, North Carolina, United States
Reviewed 13 February 2017 via mobile

We arrived late in the evening, after a long trip. We contacted them enroute and confirmed a room. This is a new hotel, and it is extremely nice. We have used HI Express frequently, but this site is above all others. Clean, fresh, and wonderfully staffed.

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Helpful?
Thank Jay S
Baldwin J, Director of Sales at Holiday Inn Express Williamsburg North, responded to this review

Thank you for your review. We are very happy that you had a good experience with us. We hope to see back soon.

Reviewed 7 February 2017 via mobile

Room was fine, no issues. Only problem I encountered was with the staff. When checking in, I was required to swipe a personal credit card even though it was a direct bill. I've stayed at many other Holiday Inn Express, no one else has asked for that. Also, the clerk checking me in could not give me my IHG club...

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1Thank Rm H
IHGService, Guest Relations Manager at Holiday Inn Express Williamsburg North, responded to this review

Hi Rm H, Thank you for your stay and for leaving a review. It is unfortunate that your check-in experience prevented you from enjoying your time at our hotel. We sincerely apologize for the difficulties you have encountered. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to...

Falls Church
Reviewed 5 February 2017 via mobile

Holiday Express North is very nice. We checked in after spending one night at Great Wolf Lodge. It was a nice change - so quiet, very clean. The kids enjoyed the pool, all to themselves. Beds are comfortable. Staff were very nice. We'll definitely be back.

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Helpful?
Thank Nirvanafans
Baldwin J, Director of Sales at Holiday Inn Express Williamsburg North, responded to this review

Thank you Nirvanafans for your review. We are always glad to hear that our guests had a very nice stay with us. We look forward to seeing you again.

Ridgefield Park, United States
Reviewed 12 January 2017

I stayed at the hotel during Christmas season. We had a great experience. The staff was always helpful. I would come back to this location. We travel to Bush Gardens at least once a year. The hotel is new and management want to offer the best possible experience.

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Helpful?
Thank Juan M
Baldwin J, Director of Sales at Holiday Inn Express Williamsburg North, responded to this review

Hello Juan, Thank you for your review. We appreciate you taking the time to express your experience with us. The next time you visit us, I would like to meet you. We are excited to have a presence in Williamsburg as the new kid on the block! If I can help you beforehand, please contact me. Thank you again. Baldwin

VA
Reviewed 7 January 2017 via mobile

I was traveling with my kids and stayed for 3 nights. We had a great experience. Front desk was helpful and polite on check in. Room was clean and modern. The pool was a great temperature and enjoyable. We enjoyed the free breakfast. There were lots of choices, including more healthy options. If we go to Williamsburg again, we would...

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Helpful?
Thank Tara W
Baldwin J, Director of Sales at Holiday Inn Express Williamsburg North, responded to this review

Thank you Tara. We appreciate your feedback. If you and your kids come to Williamsburg again, I'd like to introduce them to our Friendly Ducks! (they look like Donald Duck). I am glad you and your family had a great experience. Kindest regards, Baldwin.

Westminster, Maryland
Reviewed 7 January 2017

My husband and I were traveling for the holidays and needed a one night stay mid way through our travels. We did a google maps search and found this hotel. We called and there was availability so we checked in 10 minutes later. It was late at night so there was only one person at the front desk. My husband...

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Helpful?
Thank Michele D
IHGService, Guest Relations Manager at Holiday Inn Express Williamsburg North, responded to this review

Dear Michele D, Thank you for taking the time to tell us about your experience at our hotel. Our hotel is committed to providing our guests with the highest quality services and I am sorry to read about your disappointment regarding the unwarranted charges on your card. I would like to check into this further and I have sent you...

Reviewed 28 December 2016 via mobile

This was an excellent hotel. Looks brand new. Extremely clean and the staff were so friendly. Very nice and friendly general manager that made us feel at home. Great breakfast too. I would go there again for sure!

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Thank jamila M
Charlottesville, Virginia
Reviewed 25 December 2016 via mobile

Stayed here for a soccer tournament this November. The rooms were a nice size, clean, and well appointed. Friendly staff. Breakfast was good and there were a lot of choices. Just wish the breakfast area was a bit larger or laid out better? Because of the volume it was tough to get to the coffee.

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Helpful?
Thank pugmug1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Williamsburg's newest hotel opening July 2013. Located in the heart of the shopping district including Williamsburg Premium Outlets, Williamsburg Pottery Factory, Antique Store of Williamsburg and Williamsburg Walmart. Hotel features free WiFi, Indoor Heated Pool, 24Hr Fitness Center and comes with StaySmart Breakfast. Come home to Holiday Inn Express! ... more   less 

Additional Information about Holiday Inn Express Williamsburg North

Address: 720 Lightfoot Road, Williamsburg, VA 23188 (Formerly Days Inn Colonial Resort)
Region: United States > Virginia > Williamsburg
Price Range: ₹ 5,958 - ₹ 11,261 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Williamsburg North 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Days Inn Colonial Hotel Williamsburg
Days Inn Williamsburg
Williamsburg Days Inn
Hotel Style:
#7 Romantic Hotel in Williamsburg
#14 Family Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Williamsburg North staff and other travellers.
7 questions
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Falmouth, Massachusetts
over a year ago
MD
3 months ago
6 months ago
New Bern, North Carolina
8 months ago

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Questions? Get answers from Holiday Inn Express Williamsburg North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for room on a high floor away from elevator and ice machines, and we were obliged.”
 of 5 bubbles Snert41, 14 Nov 2016 | Read review
“Book ahead.”
 of 5 bubbles drmoleVirginia, 6 Sep 2016 | Read review
“Stay on high floors, look at room first and check your account for overcharging before checking out.”
  • Bathtub drain, 720 Lightfoot Road, Williamsburg, Room 126
  • Bathtub overflow, 720 Lightfoot Road, Williamsburg, Room 126
  • Showerhead, 720 Lightfoot Road, Williamsburg Room 126
  • When they pulled the appliances out to check  the refrigerator. 720 Lightfoot Road, Williamsburg
  • Bathroom Sink Area, 720 Lightfoot Road, Williamsburg, Room 126
  • Moldy Smelling Shower Curtain, 720 Lightfoot Road, Williamsburg
  • Sleep area was fine, bed very comfortable 720 Lightfoot Road
  • Top of Microwave. 720 Lightfoot Road, Williamsburg Room 126
 of 5 bubbles 22Destep, 17 Aug 2016 | Read review
“Hotel is less accessible to historic district, but closer to major highways.”
 of 5 bubbles 463jacobh, 29 Jul 2016 | Read review
“I don't think it would matter as to which room you have because the highway is not busy in the evenings (or during the day).”
 of 5 bubbles JamesDanielF, 10 Jul 2016 | Read review
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