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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Our firm uses many locations for public educational workshops. I want to commend Kingsmill on the excellent staff and team performance. We had a last minute addition to our function on April 19th. I emailed them before 8:30 and the changes were made before we...More
Thank tj0rdan
Response from Lindsay T, Guest Relations Manager at Kingsmill ResortResponded 2 days ago
Thank you, tj0rdan, for your kind words about Kingsmill Resort in regards to your recent workshop. We are happy that your firm was pleased with everything and I will be sure to pass on your kind comments to our team members, particularly Michael, Bryan and...More
Let me start by saying that yes, you should expect certain qualities when you spend good, hard earned money. So here is the checklist...
Perfect landscaping... CHECK
Were we asked if we needed help getting our bags to our building and room... CHECK
Poolside service...More
10 Thank The_Fogle_Family
Response from Regina B, Guest Relations Manager at Kingsmill ResortResponded 25 July 2017
We appreciate your compliments about Kingsmill Resort and we thank you sincerely, saraloganrock! We are happy that you enjoyed your stay and I will be sure to pass on your kind comments to our team members, particularly to Mr. Robbie and Mr. Burak. We hope...More
Kingsmill was at one time the go to resort when staying in the Williamsburg area. Now, my impression is that the rooms are dated, tired, and need a make over.
Staff is overall polite and helpful, but during our stay we asked about taking the...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank MWilliams103
Response from Lindsay T, Guest Relations Manager at Kingsmill ResortResponded 4 days ago
Thank you for your feedback MWilliams103. Our Kingsmill Resort rooms went through a renovation in 2016 but we know that our buildings exterior and some of the kitchens in our rooms do look out of date. We do offer shuttle service to homes within Kingsmill...More
I would come back again and again! Never slept so good, beautiful, friendly staff and very clean, spacious condo with everything you need. A great way to celebrate our anniversary! The grounds were beautiful and so much to see and do. Very close to Colonial...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank starwmn63
Response from Lindsay T, Guest Relations Manager at Kingsmill ResortResponded 6 days ago
Thank you for choosing Kingsmill Resort as part of your anniversary celebration, starwmn63. We are extremely happy to hear that you had a wonderful experience at our Resort. At Kingsmill we strive to accommodate our guests and their needs and it always feels great when...More
We booked a spa weekend while visiting William and Mary. The grounds are beautiful and well kept. All the staff are friendly and go above and beyond. We arrived early before time for check in and decided to walk the grounds. We encountered Kevin at...More
Thank PastorCyndi
Response from Lindsay T, Guest Relations Manager at Kingsmill ResortResponded 6 days ago
Thank you, PastorCyndi. We appreciate your compliments about Kingsmill Resort! We are so happy that you enjoyed your spa weekend while you were in Williamsburg. I will be sure to pass on your kind comments to our team members, particularly Kevin in our Sports Club....More