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Westgate Historic Williamsburg Resort

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Westgate Historic Williamsburg Resort
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443 Reviews from our TripAdvisor Community

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There are newer reviews for Westgate Historic Williamsburg Resort
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Showing 432: English reviews
Phenix City, Alabama
Reviewed 6 June 2015

2 years ago we visited the hotel for 4 days and 3 nights with our 4 children. We loved the accommodations. We loved it so much that we purchased a 3 bedroom 2 baths timeshare during our visit. I would recommend anyone who has a family who loves to travel as we do and can afford it to definitely purchase...

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Helpful?
Thank Sharon H
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

We appreciate and value your comments. We are grateful to see that your vacation experience was up to your expectations. We are also happy to know that you are a Westgate Owner. We offer a wide variety of perks and benefits for our Owners. It is so pleasing to hear that you would recommend us to others, as we welcome...

New Egypt, New Jersey
Reviewed 5 June 2015 via mobile

Dirty, moldy bathrooms. Very lower end. The word "resort" is a stretch!! More like a motel 6. Maids never showed up. Beds lumpy as were the pillows. My friends who own the time share were constantly apologizing. It's a shame. Lots of great golf in the area we enjoyed.

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Helpful?
3Thank Beth S
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you for your feedback. We are certainly glad to know that you’ve enjoyed the golf courses nearby to us. It is such a regret to hear that you experienced this during your vacation with us. Cleanliness is a priority, and this was not done to our standard. Our housekeeping team is there to ensure that each room is spotless...

Reviewed 1 June 2015

Very nice staff, clean, pool and Jacuzzi were nice, central location, Highly recommend! The staff was very nice and helpful. The rooms were very nice and clean, they definitely exceeded my expectations.

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Helpful?
1Thank Jose L
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you so much for your input. We are extremely happy that our resort exceeded your expectations. We are always proud to hear that our resort staff was friendly and helpful. It is also very pleasing to know that your stay was comfortable while staying with us. We hope to see you on your next vacation! Sincerely, Denise

Williamsburg, Virginia
Reviewed 30 May 2015

Our trip was mostly for business,as we are relocating the company we own,to the Williamsburg,area. From check in to check out the staff is friendly and most of all efficient,and knowledgable as to the resort and the surrounding area. This facility is very well located and rich with history. You could not find a better value in Williamsburg than this...

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Helpful?
1Thank STEVENR08
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you for sharing your experience of our Westgate Historic Williamsburg Resort. It’s such a pleasure to know that you would recommend us to your friends and family to enjoy a stay with us. We thank you for your kind words towards our location, and friendly staff. We strive to provide the best experience for our guests and we are...

Arlington, Virginia
Reviewed 26 May 2015

We booked a 1-bedroom suite for our family with young children at the Westgate. Starting with the good, the hotel's location is very convenient to most of Williamsburg's attractions and the staff all seemed quite nice. It is also possible that had we received a room similar to what was shown in the pictures we might have had a better...

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Helpful?
3Thank Steven H
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies for the issues that you were dealt while staying with us. We expect all of our team members to provide you with excellent customer service at all times, and we are sorry to hear that this did not occur. Please note that we do our best...

Redford, Michigan
Reviewed 23 May 2015

We enjoyed our stay immensely. The resort is a short drive from Colonial Williamsburg and convenient to shopping and restaurants. It is well maintained and the staff is friendly, helpful and caring. We had a lovely 2 bedroom apartment. It was clean and comfortable. It had a full kitchen with a full-sized refrigerator, microwave, sink, stove and all the dishes...

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Helpful?
Thank Lynn M
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you so much for your input. We are glad that you were able to take advantage of our great location near to Colonial Williamsburg, as well as our resort amenities and services. It is great to know that our staff was there to make you feel comfortable and we strive for our staff to be very friendly, helpful and...

Woodbridge, Virginia
Reviewed 22 May 2015

Great spot with easy access to Historic Williamsburg, shopping and restaurants. Our room was large, clean, and comfortable. Pool and pool deck furniture were not crowded at all and very clean. Fitness room was the best I have seen anywhere - treadmills, elliptical, indoor cycle and recumbent bike, cable weight tower, and a rack of free weights. Cruiser bikes available...

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Helpful?
1Thank hogdrivr
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you for sharing your experience with us. We are glad that you were able to take advantage of our great location near to Colonial Williamsburg, as well as our resort amenities, such as the fitness center and outdoor pool. It is great to know that we exceeded your expectations while staying with us. We truly look forward to your...

Brookville, Indiana, United States
Reviewed 13 May 2015

There were a few minor glitches in our stay here. We were mis-informed of the day for a tour we booked, but luckily...my uneasiness caused me to check on it and verify...glad I did. There was not a lot of communication/information given to us when we checked in. I did not realize they would only clean the room after four...

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2Thank LorryGary
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you for sharing your experience with us. We are certainly glad to hear that you enjoyed your accommodations and the amenities inside your suite. We love that our guests are able to take advantage of the convenience that our resort provides; both inside and outside of our resort location. It is our hope that the concerns with your unit...

Reviewed 11 May 2015 via mobile

Our room was spotless. . Thumbs up for that!! I am a smoker and they had no outside designated smoking area which I think every place should offer yes I know it is bad and nasty but I enjoy my tobacco and I do not smoke around other people in public unless in designated area. I used the very back...

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Helpful?
1Thank sw62208
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you so much for your feedback. We are so glad to hear that your time with us was pleasant while staying at our Westgate Historic Williamsburg Resort. It’s great that you were able to enjoy a tour of the area with your family, and the comfortable accommodations while on property. We are so glad that your stay was more...

Chesapeake, Virginia
Reviewed 8 May 2015

I brought my wife for a weekend getaway last weekend. Not knowing what to expect, we were pleasantly surprised. Great experience! The suite was more than we expected and the entire staff was professional, friendly and helpful. Also, the room was so clean that I had to find out who the person was that cleaned this suite (Audrey Gray) so...

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Helpful?
1Thank Michael C
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

We appreciate your review. It is such a pleasure to here that you enjoyed your stay and accommodations with us here at the Westgate Historic Williamsburg Resort. We are very happy to know that your room was clean and exceeded your expectations. Your review will also allow us to reward those that made your stay that much more special. We...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
Official Description (provided by the hotel)
The Ideal Choice for Your Williamsburg Vacation Getaway Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides guests all the comforts of a fully furnished home, all within minutes of area attractions such as Colonial Williamsburg, Busch Gardens Williamsburg and Water Country USA. Accommodations at our Williamsburg, VA hotel range from cozy studios to spacious one- and two-bedroom villas with fully equipped kitchens, queen sleeper sofas, separate living and dining areas, satellite TVs with DVD players and full baths with jetted tubs. ... more   less 

Additional Information about Westgate Historic Williamsburg Resort

Address: 1324 Richmond Rd, Williamsburg, VA 23185-2837 (Formerly Heritage Inn)
Region: United States > Virginia > Williamsburg
Price Range: ₹ 7,491 - ₹ 18,825 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westgate Historic Williamsburg Resort 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Westgate Historic Williamsburg Hotel Williamsburg
Westgate Historic Hotel Williamsburg
Williamsburg Westgate Historic Hotel
Hotel Style:
#5 Green Hotel in Williamsburg
#21 Romantic Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Historic Williamsburg Resort staff and other travellers.
11 questions
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Questions? Get answers from Westgate Historic Williamsburg Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cancel your reservation and book elsewhere.”
  • TV blocking the only closet in the room
  • Broken door lock
  • filthy, stained shower
 of 5 bubbles Va2NCmom, 21 Dec 2016 | Read review
“Nice and clean workout room”
 of 5 bubbles philjilbowl, 26 Nov 2016 | Read review
“We had a ground floor room - which we liked.”
 of 5 bubbles SteveL941, 17 Oct 2016 | Read review
“Ask for a room in the main building”
 of 5 bubbles Worrell954, 4 Sep 2016 | Read review
“Individual rooms in the "Guest Rooms" location away from the high-rise building are very quiet with ample parking.”
 of 5 bubbles E2848DEdavep, 1 Sep 2016 | Read review
5 of 5