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Westgate Historic Williamsburg Resort

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Westgate Historic Williamsburg Resort
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443 Reviews from our TripAdvisor Community

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There are newer reviews for Westgate Historic Williamsburg Resort
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Showing 432: English reviews
Eastampton, New Jersey
Reviewed 30 June 2015

we had issues with the corporate office of Westgate resorts and the GM of the Williamsburg property went completely out of his way to help us. He was an excellent example of what putting the customer first means. Kudos to him We need more GM's like him!

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Helpful?
3Thank jodi p
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

We appreciate you taking a moment to review. We are so delightedly to know that our resort staff was friendly, kind and attended to your needs upon your arrival. We love to hear that your overall vacation experience was enhanced by our resort staff. We certainly look forward to your future stays with us. Sincerely, Luna

New York
Reviewed 29 June 2015

Convenient location to a lot of things , Restaurant & Theme Parks Upon check in was quite slow service One bedroom is quite small The linen cover has stained , it didn't look fresh / clean Jacuzzi needs a privacy screen Staff were not that friendly Not sound proof room , noise heard from the hallways & parking lot Pool...

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Helpful?
2Thank NycVen13
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you so much for your feedback. We love that you were able to enjoy our wonderful resort location as it is close to a variety of attractions and entertainment options. All of our staff is there to provide you with a customer service experience unlike any other. We take pride in our exceptional service and will work with them...

Bedford, NH
Reviewed 28 June 2015

I just got back from my stay at this hotel. I don't think that it is anything close to a resort. We had a large bedroom with an attached living space. The bedroom had an odd "open space" concept with a large tub. The design made it difficult for privacy amongst the three of us sharing the space. When I...

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Helpful?
5Thank soccermom29
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you for sharing your review with us. It is certainly regretful to hear that you experienced the issue of features of your unit falling apart. We see that our resort staff was very responsive in trying to resolve this issue for you. We want you to know that the safety of our guests is a top priority. We apologize...

Wilburton, Oklahoma
Reviewed 27 June 2015

We stayed a week here at Westgate resort. The one bedroom we stayed in was great!! The resort is right in the middle of things so we could get to all the places we wanted to visit with great ease. All kinds of activities at the resort for kids and adults as well. Great service.

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Helpful?
1Thank Donnas1945
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you for sharing your review with us. It is certainly a delight to find that you had an amazing in your one bedroom unit while staying with us. We love that you found our resort to be in close proximity to all the attractions you wanted to visit and that you took advantage of our wonderful resort amenities, like...

Washington,DC
Reviewed 22 June 2015

We just got back and usually I can find positive things to say about a place but not this time :-( We were put in an accessible room (which we did not need) and the shower basically soaked the whole bathroom. We asked to move and were told we would have to wait until morning to see if we could....

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Helpful?
2Thank tindc
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you for sharing your feedback with us. It is certainly regretful to hear that you may have experienced these issues during your vacation with us. We are saddened to hear about the shower soaking the floor with water, that our housekeeping did not provide proper service in a timely manner, and that there were loud guests around your unit...

Northern Ireland
Reviewed 21 June 2015

We stayed a week at this resort. The location was fantastic, near the local attractions and restaurants. We had a one bedroom apartment which was nicely decorated and furnished and good reliable wi-fi was complimentary - appreciated. The bed was superbly comfortable, one of the best we have ever slept in. The apartment could have been cleaner. There were sticky...

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Helpful?
2Thank Davn
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

We appreciate your review on Trip Advisor. We are delighted to know that you’ve experienced a comfortable bed for your sleeping, free Wi-Fi and that you enjoyed our wonderful resort location as is close to a wide variety of attractions and entertainment options. We have also taken note of your concern with the unit being too small to your liking....

York, Pennsylvania
Reviewed 15 June 2015

This is a very nice, clean, updated facility to stay at in Williamsburg. However, there was a lack of information on maintenance on the room. We wondered why we were charged $50.00 right off the bat for maintenance. The dryer did not work and could not be fixed before we left. We found out the room was not to be...

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Helpful?
1Thank willie73
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you for sharing your experience with us. Please be aware that we require a $50 credit card hold for incidentals and/or damages, but this is not for maintenance purposes. We certainly want to extend our apologies for a broken dryer that was not fixed during your stay. We do offer a variety of special activities throughout the year; if...

Raleigh, North Carolina
Reviewed 10 June 2015

I don't usually write negative reviews, but feel like other travelers should be aware of the following: - the room with queen bed is extremely small; definitely not for 3 people, even with pull out sofa - the overall impression when entering was that the unit was "kinda" clean - the bathroom vanity was used to store the towels, so...

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Helpful?
4Thank AlinaRaleigh
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you for sharing your review. It saddens us that you feel this way about our resort and your stay with us. We apologize for the issues you experienced during your stay and for any inconveniences they may have caused. It is certainly our hope that these issues were addressed with our resort staff in order to fulfill a great...

Fredericton, Canada
Reviewed 9 June 2015

Spent week there and enjoyed the exercise facilities and pool. Room included both kitchen and laundry. Bath is big and bedroom is quite comfortable. When weather became chilly, the fireplace came in handy. Quite convenient to Grocery, restaurants, and Colonial Williamsburg is just down the street. Very convenient to everything including a miniature golf facility.

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Helpful?
1Thank Harry50hn
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you for taking a moment to review our property. How awesome that you were able to spend a week with us! It is wonderful to hear you enjoyed the exercise facilities and our pool. We are centrally located to the surrounding attractions and we are glad you were able to take advantage of this convenience. Please let us know...

Reviewed 8 June 2015 via mobile

my wife and I had a great time at westgate Resorts in Waynesburg the staff for the great facilities is great everything was wonderfulI would highly recommend this resort and my friends and family 5 star

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Helpful?
1Thank 12345therm
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Thank you very much for your fantastic review! We are delighted to hear that you had an amazing time at the Westgate Historic Williamsburg. We strive in providing our guests with an experience that exceeds all expectations, and we are pleased to hear we succeeded. We hope you will visit us again and please recommend us to your family and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
Official Description (provided by the hotel)
The Ideal Choice for Your Williamsburg Vacation Getaway Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides guests all the comforts of a fully furnished home, all within minutes of area attractions such as Colonial Williamsburg, Busch Gardens Williamsburg and Water Country USA. Accommodations at our Williamsburg, VA hotel range from cozy studios to spacious one- and two-bedroom villas with fully equipped kitchens, queen sleeper sofas, separate living and dining areas, satellite TVs with DVD players and full baths with jetted tubs. ... more   less 

Additional Information about Westgate Historic Williamsburg Resort

Address: 1324 Richmond Rd, Williamsburg, VA 23185-2837 (Formerly Heritage Inn)
Region: United States > Virginia > Williamsburg
Price Range: ₹ 7,527 - ₹ 18,589 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westgate Historic Williamsburg Resort 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Westgate Historic Williamsburg Hotel Williamsburg
Westgate Historic Hotel Williamsburg
Williamsburg Westgate Historic Hotel
Hotel Style:
#5 Green Hotel in Williamsburg
#21 Romantic Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Historic Williamsburg Resort staff and other travellers.
11 questions
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Questions? Get answers from Westgate Historic Williamsburg Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cancel your reservation and book elsewhere.”
  • TV blocking the only closet in the room
  • Broken door lock
  • filthy, stained shower
 of 5 bubbles Va2NCmom, 21 Dec 2016 | Read review
“Nice and clean workout room”
 of 5 bubbles philjilbowl, 26 Nov 2016 | Read review
“We had a ground floor room - which we liked.”
 of 5 bubbles SteveL941, 17 Oct 2016 | Read review
“Ask for a room in the main building”
 of 5 bubbles Worrell954, 4 Sep 2016 | Read review
“Individual rooms in the "Guest Rooms" location away from the high-rise building are very quiet with ample parking.”
 of 5 bubbles E2848DEdavep, 1 Sep 2016 | Read review
5 of 5