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Residence Inn Williamsburg

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Residence Inn Williamsburg
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493 Reviews from our TripAdvisor Community

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Showing 491: English reviews
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Roanoke, Virginia
Reviewed 1 week ago via mobile

Checked in Easter Friday, just 1 washcloth for 4 people. Had to call and visit the front desk to get towels. On Saturday same problem no towels. Had to wait for their dryer to finish to have towels. Otherwise the hotel was well furnished and the breakfast was good.

Thank 24,016
sharolyn f, Manager at Residence Inn Williamsburg, responded to this review

Thank you for sharing your comments with us. I have shared your experience with the hotel's management teams to assist in our efforts to improve our services. My sincere apologies and I hope that you will allow another opportunity to better serve you.

Fairfax, Virginia
Reviewed 1 week ago

I called for a last minute hotel reservation (directly to the hotel). We were stressed because there was a mix up with reservations we thought we had at another hotel. The person taking our call was rude, and didn't want to help me. She spelled my last name wrong so I never received an email confirmation so I called the...

Thank Gay A
sharolyn f, Manager at Residence Inn Williamsburg, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the guest issues you experienced. We have shared your feedback with the appropriate hotel management teams to ensure that these issues are immediately addressed and corrected moving forward.

Reston, Virginia
Reviewed 2 weeks ago

My parents and I stayed at this hotel in March. The 2-bedroom 2-bath suite was perfect for us. The hotel staff are friendly and made us feel welcome. The breakfast is very nice. One quibble is that it would be nice if there were trays available to take breakfast back to the suites. The breakfast room was very crowded on...

Thank Jennifer P
Reviewed 2 weeks ago via mobile

We spent two nights here with our daughter and 3 grandchildren. The staff were very accommodating and quick to respond to our requests. The breakfast was average but upon returning from Busch gardens we found they had burgers and salad in the common room. What a relief to not have to find a restaurant for dinner with three very tired...

Thank Pris A
Germantown, Maryland
Reviewed 3 weeks ago

We had to spend one night in Williamsburg as we were attending an event at the College of William and Mary. This Residence Inn is conveniently located very close to the college campus with several places to eat nearby. The best part about it for us was that it is pet friendly so we were able to bring our dog...

Thank Vivek G
Harrisonburg, Virginia
Reviewed 3 weeks ago via mobile

Me and two girlfriends were taking a short trip to Williamsburg. We stayed one night. Our room was located in the corner and was very quiet. We did have to call the front desk for sheets for the sofa bed. The room was clean and the kitchen well equipped. We did have a problem regulating the temperature but all in...

Thank Brenda P
Reviewed 4 weeks ago via mobile

The Residence Inn, Williamsburg doesn't live up to the standards typical of this chain of hotels or the parent company, Marriott. We've stayed at numerous Residence Inn hotels and the Williamsburg, Va is by far the worse. The hotel is in need of renovations and more importantly, an overall good cleaning. There was so much dust in the room, it...

Thank Richard C
sharolyn f, Manager at Residence Inn Williamsburg, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Williamsburg with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.

Mc Lean
Reviewed 12 March 2017

Very comfortable Residence Inn at a reasonable price for kitchen and extra space. Conveniently located near many restaurants and activities on Richmond Road - close to the College of William and Mary and close to Colonial Williamsburg. Courteous and helpful staff and standard free breakfast. Hall carpets are a little tired and the bolt action on the door locks can...

Thank Severnaparkmd
Ramsey, New Jersey
Reviewed 12 March 2017

Staff was helpful, cordial and quick to respond to any requests. Stayed at this hotel 2x in the last year for soccer tournaments with my kids and the staff was very accommodating both times. Can't say enough about the team that Walter Brown (Hotel GM) has created at this hotel. He and all the staff seemed to remember each person...

Thank gchaskell
richmond, va
Reviewed 14 February 2017

WE were just staying one night and needed a room with our pet, since my husband is a Marriott Reward member we usually stay in Marriott properties. The room was nice enough, a studio with a kitchen met our needs. The issue was that there was a roll of paper towels under the sink that were covered in black mold....

Thank susan822
sharolyn f, Manager at Residence Inn Williamsburg, responded to this review

Please accept our sincere apology for your inconvenience ... and thank you for sharing your comments. I am glad the issue was resolved to your satisfaction.

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn Williamsburg is the premier long-term, pet-friendly hotel in Williamsburg. Located in the heart of Williamsburg on acres of green space, we are adjacent to a local recreation center, park and community walking trail allowing our guest to enjoy the normal pace of life while on business or pleasure. Also within walking distance are numerous restaurants, shopping and local attractions. Our breakfast buffet is offered 7 days a week and includes all the favorites from home made waffles to eggs and bacon. We also have a wonderful social hour Tuesday through Thursday that offers the guest a light dinner or dessert to finish off their day. Our modern accommodations include in-room stainless steel appliances (refrigerators, microwaves, cook tops, ovens and dishwashers), granite countertops in kitchen and bath updated living room furniture, large work station and new bedding. The Residence Inn Williamsburg provides all the comforts of home with the luxury of up-scale accommodations. ... more   less 

Additional Information about Residence Inn Williamsburg

Address: 1648 Richmond Road, Williamsburg, VA 23185
Region: United States > Virginia > Williamsburg
Price Range: ₹ 8,298 - ₹ 18,670 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Williamsburg 3*
Number of rooms: 108
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Also Known As:
Residence Inn Williamsburg Hotel Williamsburg
Williamsburg Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Williamsburg staff and other travellers.
3 questions
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Hightstown, New Jersey
2 months ago
Tallmadge, Ohio
over a year ago

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Questions? Get answers from Residence Inn Williamsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
588vivekg, 3 Apr 2017 | Read review
“The king 2 br suites are great for larger groups and include a sofabed in the living room.”
gchaskell, 11 Mar 2017 | Read review
“Pet fee is 100 dollars and that is too high”
Chapingrande, 1 Jan 2017 | Read review
“Look @ the floorplans on their website. My daughter & husband had a 2 bedroom and 2 bath with fireplace, kitchen, living area”
MaryA7447, 1 Jan 2017 | Read review
“End suite on ground floor close to door for easy access with pet.”
lindatT7156MI, 1 Oct 2016 | Read review
5 of 5