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DoubleTree by Hilton Williamsburg

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Traveller (164)
Room & Suite (83)
Pool & Beach (29)
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Overview
  • Excellent45%
  • Very good28%
  • Average15%
  • Poor8%
  • Terrible4%
Travellers talk about
“double tree”(94 reviews)
“busch gardens”(321 reviews)
“warm cookies”(39 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Williamsburg
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Williamsburg
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,611)
There are newer reviews for DoubleTree by Hilton Williamsburg
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1,603 results
Traveller rating
702
453
244
137
67
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LanguageEnglish
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702
453
244
137
67
Show reviews that mention
All reviewsdouble treebusch gardenswarm cookiesfront deskthe indoor outdoor poolbush gardensbreakfast buffetthe hotel staffconference centerwater countryupon checkbeds were comfortableconventionscarespitchershuttleproximity
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81 - 85 of 1,603 reviews
Reviewed 8 December 2017

This was my first solo trip as a widow. All of the staff were very nice. The room was very clean and the bed was very comfortable. I only had two meals during my stay here and that was good also. I will be going...More

Review collected in partnership with DoubleTree by Hilton
Thank Diane B
Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded 11 December 2017

Dear Diane B, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 Star Review! Thanks for the great comments about our wonderful staff, your room, our comfortable bed...More

A TripAdvisor Member
1
Reviewed 8 December 2017 via mobile

We visited for a business meeting at Christmas town at Busch Gardens and at the hotel. Great access to the park and the convention rooms at the hotel. The Hotel is quaint with a great bar that serves good portions of food for very reasonable...More

Thank A TripAdvisor Member
Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded 11 December 2017

Dear Guest, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 Star Review! Thanks for the great comments about our location to Busch Gardens, our onsite bar and...More

Reviewed 6 December 2017

This place needs a makeover the moment you enter the door. From the lobby to the rooms everything is old. Flooring, carpet, wall paper, paint, decorations. The only good part is the staff were friendly and helpful. The staff could be better equipped with nicer...More

Review collected in partnership with DoubleTree by Hilton
Thank Kevin M
Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded 11 December 2017

Dear Kevin M, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We are sorry to see that you had a disappointing visit with us. Your remarks about our appearance and the...More

Reviewed 3 December 2017

The hotel was located in a good location and good value for what was paid. The staff was great and place was cleaned and smelled good. The hotel is a little dated in some areas and the bathrooms are little cramped. If you need a...More

Review collected in partnership with DoubleTree by Hilton
Thank DAREVb
Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded 14 December 2017

Dear DAVEvb, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 Star Review! Thanks for the great comments about our location, our fantastic staff and our cleanliness. We...More

Reviewed 3 December 2017

I talked to two people before I arrived at the hotel. I asked specifically for two rooms on first floor as near the lobby as possible. When I got there, they had given us the last two rooms on first floor.More

Review collected in partnership with DoubleTree by Hilton
Thank Margaret H
Response from Samantha S, Guest Relations Manager at DoubleTree by Hilton WilliamsburgResponded 4 December 2017

Dear Margaret H, We are so very sorry to hear that your request for rooms as close to the lobby was not fulfilled. We do our best to take care of all our request that come through but sometimes they cannot be honored. We sincerely...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 95 - US$ 205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Williamsburg
#19 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 95 - US$ 205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Williamsburg
#19 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (164)
Room & Suite (83)
Pool & Beach (29)
Dining (15)
Amenities (17)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Rachel K
5 June 2018|
AnswerShow all 5 answers
Response from Heather M | Property representative |
We currently do not have access to Netflix in out rooms, but we do have paper-view.
0
Votes
Jennifer H
23 July 2017|
Answer
Response from vickies433 | Reviewed this property |
Pool hours are 7:00 am - 11:00 pm.
2
Votes
Trish M
28 April 2017|
Answer
Response from Heather M | Property representative |
Hello Trish! Our facility is constantly doing updates and improvements! We hope you can come by and take a look and all that we have done!
1
Vote
Room Tips
"We have found that the higher floor rooms are more quiet."
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"Best views are in the front."
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"All the rooms seemed good. But I'd call and confirm your room the day before if you need to be on the..."
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"If your room is not clean ask for another one."
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