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Quality Inn & Suites

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Quality Inn & Suites
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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Washington DC, District of Columbia
Reviewed 2 weeks ago

checked in on a Friday evening, stayed 2 nights. Got a room with 2 double beds + a sofa bed for child. Room included mini-fridge and microwave. Clean, comfy and nice bathroom. Perfect for the 3 of us. Quiet and convenient to anywhere, especially to the Captain George's Seafood restaurant just steps away right next door, and the Premium Outlets...

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Helpful?
Thank Wendy F
Georgia S, General Manager at Quality Inn & Suites, responded to this review

Dear Wendy F, We are glad we could accommodate you this weekend. It was our pleasure having you with us; I am glad you found your room to be clean, comfortable and convenient. Our location adjacent to Captain George's and in the vicinity of the Premium Outlets is one incentive customers consider when evaluating booking options. I am pleased to...

Reviewed 3 weeks ago via mobile

The room was very clean and recently refurbished. Most rooms open to the outside. This is an older hotel. The location is very convenient to shopping and restaurants. The breakfast bar was very good; sausage, eggs, pancakes, etc. The staff was friendly and helpful. A very good value. I would stay here again.

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Helpful?
Thank Brenda F
Georgia S, General Manager at Quality Inn & Suites, responded to this review

Dear Brenda F, We appreciate the wonderful feedback we received about your stay. Our rooms will always be as clean and refurbished as possible, and our convenient location is a main factor when guests decide to stay with us. I am also glad to hear that you found our staff to be helpful during your visit; as the head of...

Roanoke, Virginia
Reviewed 3 weeks ago via mobile

Exceedingly clean basic rooms with comparatively spacious bathrooms. Large breakfast room and lobby. Parking close to most rooms, most of which open to the outside. Great value on hotels.com. Elevator in serious need of painting. Service staff very jovial. Would benefit from some polishing up on explaining procedures and the like to customers.

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Helpful?
Thank regiontravelreturns
Georgia S, General Manager at Quality Inn & Suites, responded to this review

Dear regiontravelreviews, Thank you for your exceptional review of our facility. I am glad you found our lobby and breakfast room to be accessible for you. Our parking lot wraps all around our hotel, so you can park your car close to room no matter what section you are staying in. Our wonderful online partners are committed to providing the...

North Tonawanda, New York
Reviewed 7 December 2016

As we were walking into the motel to check in a train went by on the other side of the road. we thought we were in for a noisy night of train whistles. Years ago we made the mistake of staying at a hotel that was close to those tracks and remembered being awakened by the trains. To our pleasant...

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Helpful?
Thank Barb2427
Georgia S, General Manager at Quality Inn & Suites, responded to this review

Dear Barb2427, Thank you for your review and I am glad to hear that you weren't awoken by any sounds from the train. I too have had the same experience with trains and I know how frustrating it can be. We aim to provide you with a clean, affordable room with all the necessary amenities- as representatives of the Choice...

Bensalem, Pennsylvania
Reviewed 7 December 2016

First off, I had called the hotel the day before our scheduled arrival, requesting an early, earlier check-in. I called again enroute the morning of our arrival and our room was ready. We were accommodated nicely by Ms. Salim. She couldn't have been nicer. Our room was clean, roomy, and nicely appointed. The hotel offers a hot and cold breakfast...

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Helpful?
Thank JoeHend
Georgia S, General Manager at Quality Inn & Suites, responded to this review

Dear JoeHend, Thank you for taking the time to tell us about your experience! We gladly accept early check-in whenever possible. Our housekeeping staff is notified whenever this is requested so the room is ready for you whenever you arrive. I am happy I could accommodate you and would gladly do so again! Thank you again for your compliment about...

Greenbackville, Virginia
Reviewed 3 December 2016

A nice recently renovated older "B List" motel. Very inexpensive, comfortable, quiet, and charming in some respects. Great breakfast. Rooms are large and simply furnished. Clean, but some maintenance details are lacking. Staff is friendly. If you need a place to stay and can't find one of the ones on your "A List" or need a nice inexpensive place to...

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Helpful?
1Thank Starr K
Georgia S, General Manager at Quality Inn & Suites, responded to this review

Dear Starr K, Thank you for reviewing our property. We are glad we could provide you with a clean, inexpensive stay while you were visiting Williamsburg. We always ensure that our breakfast food is of highest quality, and it is well-received by most guests. If you would like to reply to my response and specify what kind of maintenance issues...

West Virginia
Reviewed 29 November 2016

We booked this hotel for three days over the Thanksgiving holiday and got a great rate. However, the first night we stayed there the smell was so strong that i developed a sore throat and had very little sleep the first night. When I asked for a different room I was told they were booked and no other rooms were...

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Helpful?
Thank Immune01
Georgia S, General Manager at Quality Inn & Suites, responded to this review

Dear Immune01, Thank you for your feedback regarding your stay. I am sorry to hear about your problems regarding the smell in your room, we have since dealt with the aforementioned chemical smell. Yes, we were booked on the weekend of your stay and it is unfortunate that we only had a smoking room available to switch you into. I...

Dover, Pennsylvania
Reviewed 12 November 2016

very good rates at this time of year. near all shopping, restaurants etc. this motel is an older one, but still very nice. staff very friendly. morning buffet was excellent with great variety. only one note-- our room did not have a working smoke . would probably stay there again

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Helpful?
Thank 2conchs
Georgia S, General Manager at Quality Inn & Suites, responded to this review

Dear 2conchs, We aim to deliver quality rooms at an affordable rate- no matter the time of season. We are glad our staff was well-mannered when assisting you; they are trained to do nonetheless. Thank you for the positive review about our breakfast, it is our goal to get this level of satisfaction from every customer. We have also fixed...

Milwaukee, Wisconsin
Reviewed 7 November 2016

We took a 10 day trip to Virginia and North Carolina and this was the best motel we stayed in on our trip! The service was terrific, the price just right. All around a quality experience. I have never had a motel leave a letter welcoming us along with a snack and 2 bottles of water.

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Helpful?
Thank _d22sch
Georgia S, General Manager at Quality Inn & Suites, responded to this review

Dear _d22sch, We hope your road trip was as pleasant as your stay at our hotel. We are very happy to hear you found our facility to be at an affordable cost; we ensure that by following the standards of the Choice brand. Our exceptional staff will be rewarded as a whole, thank you for noting their great customer service....

Mayville
Reviewed 1 November 2016

The room we were given was on the left side of the front office rough area, not one floor had to climb rough cement stairs, doors wouldn't work, heater/cooler plug kept popping out of the socket, the toilet didn't flush was backing up, room was dirty, old rough cabinet blocking the door to the next room. We weren't in the...

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Helpful?
Thank Barbara M
Georgia S, General Manager at Quality Inn & Suites, responded to this review

Dear Barbara M, I apologize deeply for your unsatisfactory stay at our property. We want every customer that walks through those automatic doors to have the best stay possible; when we cannot provide that I personally feel at fault. We are liable for your safety and security when you stay with us and we are currently investigating who went into...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites® hotel is ideally located in Virginia's historic triangle of Williamsburg, Jamestown and Yorktown. This Williamsburg, VA hotel is close to Busch Gardens Williamsburg amusement park, Water Country USA water park, Colonial Williamsburg outdoor history museum, the College of William & Mary, Williamsburg Pottery Factory and the Jamestown Settlement. Newport News Williamsburg International Airport is less than 15 miles away. Military bases such as Fort Eustis, Camp Perry and Naval Weapons Station Yorktown are nearby. ... more   less 

Additional Information about Quality Inn & Suites

Address: 5351 Richmond Rd., Williamsburg, VA 23188
Region: United States > Virginia > Williamsburg
Price Range: ₹ 2,933 - ₹ 6,275 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Expedia, Priceline, Hotels.com, Travelocity and Booking.com so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Inn And Suites
Clarion Hotel Williamsburg
Clarion Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a mid-second floor room and it was quiet (this being over NY's eve)”
 of 5 bubbles 145wendyf, 3 Jan 2017 | Read review
“Our room overlooked the pool.”
 of 5 bubbles Barb2427, 6 Dec 2016 | Read review
“Dont get a room on the left side of the lobby its nasty!”
 of 5 bubbles E2008BLbarbaram, 1 Nov 2016 | Read review
“king size room had walk-out balcony”
 of 5 bubbles chiscowvu, 24 Oct 2016 | Read review
“I would request the first floor.”
 of 5 bubbles jessicahandley4, 2 Oct 2016 | Read review
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