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Westin Virginia Beach Town Center

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Traveller (160)
Room & Suite (62)
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Overview
  • Excellent47%
  • Very good27%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Westin Virginia Beach Town Center
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Westin Virginia Beach Town Center
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (708)
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Traveller rating
313
193
107
56
33
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313
193
107
56
33
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All reviewstallest buildingsandler centerwithin walking distancecheesecake factorypf changscorner roomwhite tunabeautiful lobbyfree parking garagebeautiful hotelbusiness triprestaurants and shopsacross the streetstayed here for one nightfitness centernice stayindoor pool
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231 - 235 of 702 reviews
Reviewed 7 July 2015 via mobile

Beautiful hotel in a perfect spot in Town Center! My room was pretty good minus the stain on the comforter and no shampoo. They were quick to rectify the shampoo and conditioner. I never mentioned the stained comforter. Staff was friendly also. I love that...More

2  Thank buckeye2162
Response from David F, General Manager at Westin Virginia Beach Town CenterResponded 26 July 2015

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. I am glad you like the feel of Town Center area with 26 restaurants and shopping. I apologize for the stain and shampoo on...More

Reviewed 3 July 2015

From parking to room service, the coffee shop and elevators, everything is very nice. The staff is very knowledgable and helpful. The corner rooms are the best, and there is ice and drink machines on every floor. It's located right in the heart of City...More

4  Thank John K
Response from David F, General Manager at Westin Virginia Beach Town CenterResponded 3 July 2015

Thank you for the 5 out of 5 rating, I will share your comment with our staff. I am happy to hear that you enjoyed the Town Center area and all that it has to offer.

Reviewed 1 July 2015

This was basically an ok hotel. Common areas are nice, staff is courteous and helpful. Clean rooms, although the carpeting in our room was a little worn. Parking is convenient and free if you park yourself. People in adjacent rooms were loud, even into the...More

1  Thank Stephen B
Response from David F, General Manager at Westin Virginia Beach Town CenterResponded 3 July 2015

Thank you for taking the time to write the review and for selecting the Westin Virginia Beach as your place to stay. I will share your comments with our associates and apologize for your noisy neighbors.

Reviewed 30 June 2015 via mobile

Check in starts at 4:00, but they did not have a room ready when we arrived at 5:15. We parked the car and waited about another half hour. The man at the desk was friendly. I requested a quiet room and he did deliver on...More

1  Thank mvhatteras
Response from David F, General Manager at Westin Virginia Beach Town CenterResponded 3 July 2015

I appreciate you taking the time to share your observations with us. First and most importantly, I apologize for the challenges you encountered. We have had some recent challenges with some AC units and our third party linen company that have now been resolved. I...More

Reviewed 22 June 2015

A year ago I was in Virginia Beach and stayed at this hotel. I had a very mediocre experience and had decided I wouldn't stay here again. I was in this past weekend and it just made sense to stay there again - I am...More

4  Thank jaxmandue
Response from David F, General Manager at Westin Virginia Beach Town CenterResponded 3 July 2015

I am extremely happy to hear your positive comments about our staff and want to ensure you that we are working diligently on the upkeep of our property. We look forward to seeing you and your pets in the future.

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 174 - US$ 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Virginia Beach
#6 Business Hotel in Virginia Beach
#8 Best Value Hotel in Virginia Beach
#21 Romantic Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 174 - US$ 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Virginia Beach
#6 Business Hotel in Virginia Beach
#8 Best Value Hotel in Virginia Beach
#21 Romantic Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
Room types
Suites, Non-Smoking Rooms
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Traveller (160)
Room & Suite (62)
Pool & Beach (9)
Dining (3)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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teddir1
2 January 2018|
AnswerShow all 8 answers
Response from WestinManagementVB | Property representative |
Please contact the front desk to see what the occupancy is. If the rooms are available then the front desk staff would gladly offer an early check-in. Thank you!
0
Votes
wayne400
12 July 2017|
AnswerShow all 7 answers
Response from Shawn M | Property representative |
All though we do have Virginia Beach as part of our hotel name we unfortunately are not located directly on what we call the Oceanfront area of the city(Virginia Beach is a very large City). Our location is about 12 miles... More
0
Votes
Mark M
20 September 2016|
AnswerShow all 4 answers
Response from Robert D | Property representative |
Hi Tim, The Westin Virginia Beach Town Center is located in the heart of Town Center, a new mixed-use “main street” style development. Town Center is at the core of the central business district and is the home of its... More
0
Votes
Room Tips
"corner rooms"
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"King bed a must."
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"Cooling towers on top of parking garage make noise, not bad for us, could bother others"
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"Excellent customer experience"
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