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Westin Virginia Beach Town Center

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Traveller (160)
Room & Suite (62)
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Overview
  • Excellent46%
  • Very good28%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Westin Virginia Beach Town Center
Special Offer:Breakfast for 2 Included
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (707)
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Traveller rating
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All reviewstallest buildingsandler centerwithin walking distancecheesecake factorypf changscorner roomwhite tunabeautiful lobbyfree parking garagebeautiful hotelbusiness triprestaurants and shopsacross the streetstayed here for one nightfitness centernice stayindoor pool
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221 - 225 of 701 reviews
Reviewed 31 July 2015 via mobile

This Westin is at the center of shopping and the nice restaurants. Easy to find (tallest building around). Park your car in the garage yourself. The valet appeared to be a contractor and not terribly attentive. The entry lobby is nicely done, and the bar/restaurant...More

3  Thank Cynthia C
Response from David F, General Manager at Westin Virginia Beach Town CenterResponded 14 August 2015

Thank you for your comments regarding your recent stay. I was disappointed to hear the impact that air conditioner noise had on your stay, and I will be reviewing with our engineering team. You are correct that the Valet is a third party and serves...More

Reviewed 31 July 2015

We stayed at the Westin when we were attending an even at the Sandler Center, right across the street. As a preferred Starwood member, we stayed on the top floor and had great service. There is a little coffee shop in the hotel and a...More

2  Thank Robin G
Response from David F, General Manager at Westin Virginia Beach Town CenterResponded 14 August 2015

Thank you for taking the time to write this positive review and the 5 out of 5 rating! I am delighted to hear you enjoyed your stay The Westin Virginia Beach and all the Town Center area has to offer. I was surprised about the...More

Reviewed 26 July 2015 via mobile

Good hotel, great location surrounded by good resurant and bars, right off the freeway to beach. Pool was not available which was a bummer. Wait staff was very good very clean, great showers only service towels if request. Free parking was nice to haveMore

2  Thank Mfug
Response from David F, General Manager at Westin Virginia Beach Town CenterResponded 14 August 2015

I appreciate you taking the time to share your comments. I am glad that you had a great stay with us and enjoyed the Town Center area while here. I apologize for the pool being closed that weekend, but good news it’s now open for...More

Reviewed 26 July 2015 via mobile

What is best about this Westin, is its location. The Town Center area offers a selection of interesting restaurants, shopping, and a performance center; all walkable from the Westin. Approximately a 10 minute drive to the Virginia Beach oceanfront, the Westin is a nice option...More

1  Thank TravelDontTour
Response from David F, General Manager at Westin Virginia Beach Town CenterResponded 14 August 2015

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. We’re delighted you enjoyed your stay and also feel the Town Center area with 26 restaurants and shopping, it is a truly great place...More

Reviewed 23 July 2015

I had good hopes due to stays at other Westin locations but this location does not hold up. Customer service upon check in was below average with the check in representative taking an what seemed to be an unnecessary amount of time. Along with this...More

2  Thank TO31585
Response from David F, General Manager at Westin Virginia Beach Town CenterResponded 26 July 2015

I was disappointed to hear about your stay and have personally followed up with the individual departments. We have had discussions and made some changes on improved communication among departments and with guests, the mixing valve has been replaced in the shower, and we have...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 171 - US$ 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Virginia Beach
#6 Business Hotel in Virginia Beach
#8 Best Value Hotel in Virginia Beach
#21 Romantic Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 171 - US$ 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Virginia Beach
#6 Business Hotel in Virginia Beach
#8 Best Value Hotel in Virginia Beach
#21 Romantic Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
Room types
Suites, Non-Smoking Rooms
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Traveller (160)
Room & Suite (62)
Pool & Beach (9)
Dining (3)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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teddir1
2 January 2018|
AnswerShow all 8 answers
Response from WestinManagementVB | Property representative |
Please contact the front desk to see what the occupancy is. If the rooms are available then the front desk staff would gladly offer an early check-in. Thank you!
0
Votes
wayne400
12 July 2017|
AnswerShow all 7 answers
Response from Shawn M | Property representative |
All though we do have Virginia Beach as part of our hotel name we unfortunately are not located directly on what we call the Oceanfront area of the city(Virginia Beach is a very large City). Our location is about 12 miles... More
0
Votes
Mark M
20 September 2016|
AnswerShow all 4 answers
Response from Robert D | Property representative |
Hi Tim, The Westin Virginia Beach Town Center is located in the heart of Town Center, a new mixed-use “main street” style development. Town Center is at the core of the central business district and is the home of its... More
0
Votes
Room Tips
"corner rooms"
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"King bed a must."
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"Cooling towers on top of parking garage make noise, not bad for us, could bother others"
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"Excellent customer experience"
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