The Westin Virginia Beach Town Center
806 reviews
#29 of 111 Hotels in Virginia Beach
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$ 196
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (80)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Virginia Beach Town Center
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#29 of 111 hotels in Virginia Beach
Location
Cleanliness
Service
Value
Travellers' Choice
Find total renewal in the beautifully appointed guest rooms, Deluxe King Rooms and 1-Bedroom Suites at The Westin Virginia Beach Town Center. All rooms at our Virginia Beach Town Center hotel in Virginia Beach, Virginia feature high-speed internet access, flat screen LCD TVs and a sumptuous, stylish, and plush Westin Heavenly® Bed for the ultimate comfort. To complement the bed, guest rooms also feature the highly acclaimed WestinHeavenly® Bath, with a custom-designed dual shower head, as well as a curved shower rod that adds an extra eight inches of elbow room. Our hotel also offers a heated indoor pool. Our wonderful restaurant serves breakfast, lunch, and dinner or you can opt for in-room dining. After a long day, meet up with friends or colleagues for a cocktail at our lobby lounge. Discover beautiful surroundings and a convenient location at newly renovated The Westin Virginia Beach Town Center ($4.3 million renovation completed May 2018).
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Room & Suite (80)80
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English
Location
Full view
64Somewhat walkable
Grade: 64 out of 100
44Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
806Reviews10Q+A100Room tips
Reviews
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Popular mentions
My husband and I stayed for initially 2, but eventually 3 days. Every interaction with an employee was stellar! We want to send a special shout out to Diane Banks from the cafe in particular. She was exceptionally nice and gave several tips about where to go and what time businesses shut down for the day. Also, to the front desk clerks, I am sorry I did not get their names, but suffice it to say, I had to reach out a couple of times and each one was as gracious and helpful as the last. This staff seems to get the fact that we have choices and appreciate the fact that we chose their establishment. We were pleasantly surprised to learn that parking is free in the attached parking garage, that the gym is available 24 hours a day and that we could stream our Netflix account on the 55 inch tv in the room. Would not hesitate to stay here again!…
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Date of stay: February 2021
Rooms
Cleanliness
Service
Room Tip: We chose the King bed with corner view. The evening light view was fabulous!
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Helpful
Response from Christine Geist, General Manager at The Westin Virginia Beach Town Center
Responded 4 days ago
Dear KeyWest68 Thank you so much for you kind words regarding your stay with us at The Westin Virginia Beach Town Center, it is guests like you that make it easy for us to do what we do every day. It was a pleasure having you stay with us and we look forward to your return!
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From the fabulous lobby with water wall & glass staircase to friendly greetings from all the staff members (wanted to see pics of our new grandson) to the super clean public areas and the disinfected upscale room with a view. Even Diane running the Starbucks in the lobby was extra nice. Excellent stay. Highly recommend! Free covered parking!
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Response from Christine Geist, General Manager at The Westin Virginia Beach Town Center
Responded 1 week ago
Dear Martinf179, Thank you for your wonderful comments regarding your stay here at The Westin Virginia Beach Town Center. We appreciate you staying with us and especially for recognizing Ms. Diane in our Market Place, we think she is wonderful too! See you next time you are in the area! Sincerely, Christine G General Manager
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Booked this Westin stay having stayed at numerous Westins and lookin forward to the "Heavenly Bed". The bed that we had in our room was terrible, the worst I've encountered in years. It was impossible to sleep on because of the deep trough in the middle, the lack of any support as well as the mattress being tilted so much that your feet were above your head and (no lying) you slid into the headboard. We tried to sleep upside down and move the mattress on the floor. WORTHLESS. The most important thing I look for in a hotel room is a good night's sleep. Told management the next day and all they could say was that it was a shame.
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Response from Christine Geist, General Manager at The Westin Virginia Beach Town Center
Responded 2 weeks ago
Dear Augiedog1850, We are so sorry to hear you did not have a great nights sleep on our Westin Heavenly bed. These beds are BRAND NEW! Every bed in the hotel was replaced within the last 6 months. We take great pride in our Westin Heavenly Bed program, I am so sorry you did not find it comfortable. We hope you will give us another try next time you are in the area.
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We stayed here and love the fact that there is a parking deck as part of the hotel. The room was what you would expect in a older hotel, but still nice. I liked that this place is downtown and centered in the middle of a bunch of great restaurants and stores. Would stay again.
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Date of stay: December 2020
Value
Location
Service
Helpful
Response from Christine Geist, General Manager at The Westin Virginia Beach Town Center
Responded 2 weeks ago
Dear Dorothyn93, Thank you so much for sharing your thoughts on your recent stay here at the Westin Virginia Beach Town Center. We appreciate you staying with us especially during these uncertain times! We hope to see you again soon.
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Four things that you would like to work in a hotel: toilet, sink, shower/tub and thermostat. This hotel got 1: the shower, although the plumbing repair was not very impressive. If the top floor is supposed to have the best rooms, I shudder to think what the rest of the hotel rooms are like. As a Marriott Bonvoy life time Titanium member, I certainly anticipated a better room. While this hotel is supposedly a Category 5 hotel, it is closer to a Category 2 or 3. Only its location justifies a Category 3 rating. Maintenance has obviously been deferred for many years and all of the problems are more closely associated with a 50 year old property, not a 13 year old property. The sink took 30 seconds to drain after 3 attempts to fix it. The toilet tank failed to refill after flushing 1 time out of 5 and the thermostat, while complicated never got the temperature down to the assigned temperature.…
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Date of stay: January 2021
1 Helpful vote
Helpful
Response from Christine Geist, General Manager at The Westin Virginia Beach Town Center
Responded 13 Jan 2021
Good afternoon USNA70, Thank you so much for the honest feedback regarding your stay. Please accept my sincere apologies for all the challenges you endured while staying with us, it looks like we dropped the ball during your stay with us. Our Director of engineering has been made aware of the challenges you faced and has addressed the issues with staff so no other guests will be inconvenienced. We do take great pride in our building and feel like the issues that you experienced are isolated. I hope you will give us another opportunity in the future if you are in the area. Please feel free to reach out to me directly for any future reservations. sincerely, Christine Geist General Manager
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PRICE RANGE
US$ 137 - US$ 309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin virginia beach town hotel virginia beach, virginia beach westin
LOCATION
United StatesVirginiaVirginia Beach
NUMBER OF ROOMS
236
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Claim Your Listing Frequently Asked Questions about The Westin Virginia Beach Town Center
Which popular attractions are close to The Westin Virginia Beach Town Center?
Nearby attractions include Sandler Center for the Performing Arts (0.04 km), Town Center (0.3 km), and Muse Paintbar (0.4 km).
What are some of the property amenities at The Westin Virginia Beach Town Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Westin Virginia Beach Town Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Virginia Beach Town Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Virginia Beach Town Center?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to The Westin Virginia Beach Town Center?
Conveniently located restaurants include Mission Bbq, Ruth's Chris Steak House, and Yard House.
Are there opportunities to exercise at The Westin Virginia Beach Town Center?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does The Westin Virginia Beach Town Center have an airport shuttle?
Yes, The Westin Virginia Beach Town Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Virginia Beach Town Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Virginia Beach Town Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Virginia Beach Town Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.