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We have stayed at SpringHill for the last four years around same time for one week this year did not start out well as we have booked a King room but was told our confirmation said two queens we explained when we got the confirmation...More
Response from SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach OceanfrontResponded 15 May 2017
Thank you so much for taking the time to write about your experience with us. I do apologize that things got off to a rocky start at check in. I do understand the frustration and having to switch rooms would have added to...More
The suites are great for families but there is a problem for seniors. The bathtub!
The side of the tub is a high one and therefore a problem for seniors to step into. In addition, the tub did not have a rubber mat or an...More
Response from SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach OceanfrontResponded 4 May 2017
Thank you for taking the time to give us your feedback from your recent stay with us. I am glad to hear that you enjoyed your time with us. Safety is one of our main concerns for our guests, in reference to the...More
I enjoy staying at this hotel when I am in town (at least once a month). It is always clean, and my room is always set to an appropriate temperature upon arrival. On site parking garage with stairs and an elevator make for a easy...More
Thank Justin W
Response from SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach OceanfrontResponded 25 April 2017
Dear Justin W.,
Thank you so much for taking the time to write you comments about your recent stay with us. It sounds like you really enjoyed your time here. We do hope that you will come see us again soon. I will be certain...More
We stayed here over the weekend, Sunday to Monday for Spring Break. The hotel reception staff led by Keith and another young guy were the friendliest and efficient in checking us in (had keys ready an hour before check in time) gave us parking sign...More
1 Thank gabino2624
Response from SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach OceanfrontResponded 20 April 2017
Thank you so much for your wonderful comments about your recent stay with us. I will be sure to share them with Keith and the rest of the team. I am glad to hear that we took good care of you, when you...More
We checked in Sunday afternoon and haven't seen housekeeping as of Tuesday afternoon. Had to take trash out yesterday and ask someone for extra towels. The overall rooms are nice, the common area downstairs is fantastic for groups to meet and play games or socialize...More
1 Thank Darla B
Response from SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach OceanfrontResponded 19 April 2017
Dear Darla B,
Thank you for your comments. I do apologize for the issues you have had with housekeeping. I certainly will pass on your feedback, this is not the type of service we strive to provide. I glad to hear that besides housekeeping you...More
US$ 169 - US$ 491 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#13 Green Hotel in Virginia Beach
#23 On the Beach Hotel in Virginia Beach
#31 Romantic Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach
Non-Smoking Rooms ,
Number of rooms
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Response from marcella h | Reviewed this property |
I wish I knew the answer but I don't. But if it were true I would definitely not stay in the near future. They are not staffed well enough and the over all cleanliness of the establishment has continued to decline