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Ocean Beach Club

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Ocean Beach Club
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711 Reviews from our TripAdvisor Community

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Showing 704: English reviews
Reviewed 1 week ago NEW

This was the 2nd yr we had stayed there . There were food crumbs on floor in kitchen and living room , the cushions on the couch had food stuck to them ( which we didnt notice til we went to bed the 2nd night !) . I told front desk about crumbs the first morning and nothing was done...

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Helpful?
Thank Shawnette H
Reviewed 1 week ago via mobile

DO NOT STAY HERE! They don't care about their guests at all or maybe they treat minority differently . We booked through 3rd party and we arrived there at 1230AM. They told me the reservation was not in their system and the room I chose was no longer available. Then they said that they can give me another lesser value...

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Thank Patrick L
Virginia Beach, Virginia
Reviewed 1 week ago via mobile

My boyfriend and I stayed in a suite with another couple. We slept on the pull-out couch which was very comfortable! There were some food stains on one of the sheets but I'm guessing they weren't replaced because people don't typically use the pull-out. It didn't ruin our trip one bit! Everything else was very clean and pristine! There was...

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Thank Karen A
LaPorte,IN
Reviewed 2 weeks ago

We are Marriott timeshare owners and traded a week to stay here so we could visit our children and granddaughter. We were rather disappointed. Our check in was on New Years day. we arrived early and asked for early check in. because I was not feeling well. They said nothing was available, but would call us when our room was...

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Thank TeresaM1696
Orefield, Pennsylvania
Reviewed 2 weeks ago

I think a picture says a thousand words. We had mentioned all our concerns about the quality of the room (penthouse) and cleanliness and nothing was done. By the way, we are owners here for a timeshare and were even threatened that our maintenance fee was going to double if we did not transfer or buy into Diamond Resorts. They...

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Thank cgrsmkn
Prince George, Virginia
Reviewed 2 weeks ago

Checked in for a friends birthday weekend ..was not aware the facility was a timeshare. Was also not aware we had a city view room .. we asked for an upgrade to ocean view and were told it would be $60 a night extra (we had 2 nights booked) ... come on folks - it's January so the place is...

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2Thank _sgrowe1
Reviewed 4 weeks ago

Room was very small oceanfront. was ok for 2 nights. timeshare! was there for 2 nights and was bothered 4 times about listening to their pitch! When I spoke to the girl about getting the room cleaned, she said housekeeping wasn't included. When I booked the hotel I had NO CLUE it was a timeshare or the amenities YOU DO...

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2Thank pamela s
Diamond R, General Manager at Ocean Beach Club, responded to this review

It is with regret that we read your comments and we are sorry for any inconvenience you may have experienced. Our team are passionate about offering excellent service and we are saddened to read that this is not what you have experienced on this occasion. With regard to the check-out time we are sorry that the standard time was not...

Reviewed 4 weeks ago

I went their last year and had a few issues so I decided to come and try again. We had a different room two bedrooms but this was a smaller version. It had the stove and amenities but could have used at least one flat pan. I could not believe the check in time was 5 pm. That was the...

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1Thank 257donnak
Diamond R, General Manager at Ocean Beach Club, responded to this review

we regret to read that your stay appear not to have fulfilled your expectations and we apologise for any inconvenience. Of course offering pleasant experience is our priority and so we regret to read you may have been inconvenienced. We hope that you had an otherwise pleasant stay. Megan Schmeding General Manager

Chesterfield, Virginia
Reviewed 4 weeks ago via mobile

This was once an exquisite resort with very high standards but it has definitely gone downhill quickly since being bought out by Diamond Resorts. Though Diamond has been bought out again, so they are doing renovations which gives me hope that this resort will make a quick comeback! The staff was at one time very attentive, now they are quick...

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3Thank alyshines
Diamond R, General Manager at Ocean Beach Club, responded to this review

Please allow us to advise that Diamond Resorts International did not go bankrupt and has a comprehensive refurbishment planned for all the resorts that will soon address all and any issues which may require attention. We regret to read that you appear unimpressed with your stay and our services and we would be very grateful for another opportunity to offer...

Warrenton, Virginia
Reviewed 4 weeks ago

This resort charged my credit card more than double my billed amount. When I called to discuss, they told me there was nothing they could do; that it was impossible I was charged inaccurately. I was also charged more than double for the "incidental hold" on a different credit card. Beware, purchase a pre-paid credit card to use for your...

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1Thank wargen64
Diamond R, General Manager at Ocean Beach Club, responded to this review

We are very sorry to read about the issues you appear to have experienced during your stay. We would never overcharge our guest intentionally and so we regret that this appears to have happened to you. We would of course love to make it right and any additional information you can provide us with would be greatly appreciated. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
As one of the newest oceanfront resorts in Virginia Beach, Ocean Beach Club features upscale studios with kitchenettes, and 1- and 2-bedroom suites with fully-equipped kitchens and separate living rooms with queen sleeper sofas. Resort amenities include an oceanfront adult only infinity pool with bar service, an indoor pool with cascading water features, two outdoor oceanfront pools including a children's pool, a 17th floor ocean view fitness center, and a Game Room. Guests can enjoy a specialty cocktail at Ultra Craft Cocktails Lounge, or dine poolside for breakfast, lunch or dinner at seasonal Tortugas Café & Tiki Bar. Accommodations feature private balconies with city views or ocean views, jetted tubs in suites, cable TV with premium channels, DVD players, free Wi-Fi and in-room safes. Ocean Beach Club also offers laundry facilities onsite, a concierge to plan excursions and a Business Center. ... more   less 

Additional Information about Ocean Beach Club

Address: 3401 Atlantic Ave., Virginia Beach, VA 23451
Region: United States > Virginia > Virginia Beach
Price Range: ₹ 6,586 - ₹ 24,733 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ocean Beach Club 3.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Ocean Beach Club Hotel Virginia Beach
Ocean Beach Hotel
Ocean Beach Club Virginia Beach
Ocean Beach Virginia
Ocean Beach Club Resort
Hotel Style:
#41 On the Beach Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Beach Club staff and other travellers.
15 questions
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Questions? Get answers from Ocean Beach Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with a B after the number are very very small”
 of 5 bubbles TeresaM1696, 6 Feb 2017 | Read review
“Stay somewhere else”
  • cigarette butt on balcony
  • smudges and finger and hand smears on microwave
  • Stains on chair
  • Broken glass between refrigerator and cabinet
 of 5 bubbles cgrsmkn, 5 Feb 2017 | Read review
“Balcony is only located in the bedroom ... ocean view difficult from living room space and not at all from kitchen.”
 of 5 bubbles _sgrowe1, 31 Jan 2017 | Read review
“checkout time for Jan was 10am and they insisted we get off the property! they were filled at 30% no one was there!”
 of 5 bubbles pamelas631, 23 Jan 2017 | Read review
“Get a room facing the ocean the rooms that face the other building you can see into the other rooms.”
 of 5 bubbles 257donnak, 17 Jan 2017 | Read review
5 of 5