Pros Loved being able to check in and select room using the app Great View from Room 1410 Loved Digital Key Parking was easy and convenient Dinner at Catch 31 was quite nice, due to the kindness and warm personality of our waiter Cons Housekeeping never came to clean our room 😩😭 Take a look at the sheet that was on my bed, not at all what I’d expect from this hotel 😫 Had housekeeping come to clean our room and had the sheets not been tattered, this would be a 5 star review.
Great location directly on the beachfront. Stayed in a king corner room; could watch the ppl with dogs...surfers...runners... from the balcony. Had a few needs during the stay and they were very accommodating and prompt. The digital key was cool to use (that was a first for me to actually download a hotel app). The area was fun to walk; it was quiet due to time of year. Hotel parking was easy in the attached garage. Room was clean, had cool tv mirror in the bathroom. Water was hot with good pressure. Bed was super comfy. Room was clean. Staff in restaurant were very mindful of social distancing; food was excellent. Not sure why room didn't have blow dryer (they brought me one quickly) or lotion (I felt petty to ask lol). There were a few sanitation wipes in room which was nice. Towels were nice too. Indoor pool was nice; wish hot tub (outside) was operating. Not sure if it was broke or closed for season. Great stay, looking forward to going back!…
Ah, Covid days. Such a surreal time to do anything. But this Hilton gave us a much-needed break. We met friends to celebrate a birthday & anniversary, meeting halfway to avoid air travel for any of us. It's a great location- we only used our car once in 4 days, just to go whale watching (which was great, btw). It's a very short walk to sushi, an Irish pub, mini-golf, etc. The entire staff was wonderful, and the restaurant staff was particularly pleasant. We had planned to eat dinners elsewhere, but wound up having such a terrific meal one night, we dined again the next ! Under the circumstance the property deserves kudos for a job well done. We'll see you again in October.
We did a weekend stay, Hilton reviews helped with our choice of where to stay. The check in was easy. Use my digital key to get into the room nice feature. The room was covid clean , bed comfortable .
The room was overall clean. There was no coffee pod and when I tried to call the front desk all of the buttons were disabled. So I had to call the actual hotel and go through a bunch of prompts to let them know there was no coffee. Then they never sent the coffee. Also we were afforded a late checkout and housekeeping was knocking on our door an hour before we were supposed to check out.
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