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Turtle Cay Resort

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Turtle Cay Resort
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369 Reviews from our TripAdvisor Community

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There are newer reviews for Turtle Cay Resort
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Showing 365: English reviews
Reviewed 29 July 2016 via mobile

I was very impressed by the beautiful & spacious suites, the enchanting lobby, and their sweet outdoor pool area. Turtle Cay is NOT oceanfront (atlantic), it is a street back (pacific). SO although it does not provide a view of the ocean, each suite has nice balcony overlooking their center pools, which glow at night. They also pull out a...

1Thank 720kuhnlejohn60
Diamond R, General Manager at Turtle Cay Resort, responded to this review

Thank you for your comments. We are indeed disappointed to read your comments as we always do our best to ensure that we offer great customer service and all our guests have a pleasant time whilst staying with us and so it is with regret that we learn that this is not what we have offered you on this occasion....

Canton, Ohio
Reviewed 25 July 2016

Family trip to Virginia Beach (wife, 12yo, 10yo and me) for a week. We stayed at Turtle Cay and had a great time. Pool was great, proximity to beach was great, room was OK, service was great, view was great. We had visited friends there on a previous visit to Turtle Cay so we knew what to expect. The pools...

Thank aandasdad
Diamond R, General Manager at Turtle Cay Resort, responded to this review

We are glad to read that you had an overall pleasant and relaxing stay and we thank you for sharing your comments. We will pass your compliments to the team - we are certain your words will be appreciated. Please do not hesitate to come back with another visit in the future! Lynette Fournier General Manager

New York
Reviewed 24 July 2016 via mobile

The turtle cat resort is the second resort we stay after Ocean Beach Club. Since we were in Ocean Beach Club, excellent upscale resort and location, Turtle Cay is kind of hard to compare. The room is large with washer & dryer. But the one we stayed, the washer were broken. We had a pool view. We can see lots...

Thank CCWU
Diamond R, General Manager at Turtle Cay Resort, responded to this review

We appreciate the time taken to share your feedback, thank you, we will of course look into the issues mentioned by you and address where necessary. We hope that you had an overall enjoyable stay, however , and that you may consider us for your future stays!! Lynette Fournier General Manager

Manlius, New York
Reviewed 23 July 2016 via mobile

Loved this resort ! Truly have nothing but fantastic things to say about Turtle Cay Resort. Everything was great, from early check-in, accommodations, to pool area. Pool chaises were very cushy & comfortable & had tables in close proximity , so you can enjoy a snack whole poolside. Pool attendant was very attentive Staff was extremely helpful & courteous. Very...

Thank AeroMammaKin
White Plains, Maryland
Reviewed 13 July 2016

This is a nice resort with large rooms with nice kitchens and bathrooms, each room overlooks a beautiful pool area with waterfall and hot tubs, right across the street from the beach and plenty of shopping and eating within walking distance. My only complaint is limited on site parking and only one set of elevators which means some walking so...

1Thank bheath1461
Diamond R, General Manager at Turtle Cay Resort, responded to this review

Thank you for your comments, we hope to see you coming back soon! Lynette Fournier General Manager

Richmond, Virginia
Reviewed 10 July 2016

At the last minute we booked a room. The web page presented a MUCH different picture than what we actually got. Any similarity had to be a mistake. The service was almost non existent. There was no hair dryer in the room, after several calls to have one delivered to the room, each time it was on the way, we...

Thank Tom R
Diamond R, General Manager at Turtle Cay Resort, responded to this review

We regret reading about your disappointment and are sorry that you did not enjoy your visit. We do update the information on our website regularly and there no discrepancies that we are aware of but we are of course sorry for any inconvenienced caused. We wish you all the best on your future travels Lynette Fournier General Manager

Reviewed 27 June 2016 via mobile

When we enter, it was very neat and clean. The kitchen was adequately stocked for light cooking. They provided a couple dishwasher packets and dish detergent. The pool was clean except for a few leaves that blew in over the course of the day. We did not get a chance to visit the sister property.

1Thank Kimberly J
Algonquin, Illinois
Reviewed 25 June 2016 via mobile

Used the pools. Great. Did not use rooms. Across the street from ocean by shops and restaurants. Has parking. You can use beach quarters pool also and fitness center. . Pool attendant on duty to bring out cushions for chairs. No oceanfront views here.

Thank Marie S
Diamond R, General Manager at Turtle Cay Resort, responded to this review

Thank you for your comments, we hope that you may visit us again in the future and maybe decide to stay with us a little longer too. Lynette Fournier General Manager

Reviewed 13 June 2016 via mobile

We stayed over the memorial week and it was just not what I expected.. First and most importantly the security of the development is not safe at all. The resort allowed me to ask for another key to my room without asking for ID. The door that is used to let you in and out of the resort can easily...

2Thank rcandy84
Diamond R, General Manager at Turtle Cay Resort, responded to this review

We regret to read that you were disappointed with certain aspects of your stay; we strive to offer excellent accommodation and service and we regret to learn that this was not what we have offered you on this occasion. We would like to reassure you that we have taken your feedback on board and will investigate all issues mentioned and...

Reviewed 8 June 2016 via mobile

Spacious 2 bedroom knockoff units ,with living area and kitchen in between the bedrooms. Balcony overlooking the pool. The unit was very clean and fun for adults and children. Everyone had privacy and parking under the hotel. You can walk to the boardwalk to lots of restaurants and fun things to do, especially the ocean and beach. We will go...

Thank Nanc8

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sit back, relax and enjoy a suite that feels more like home than it does a hotel room. Each of Turtle Cay's suites features thoughtful touches such as high ceilings, oversized bathrooms with jetted tubs, and a cozy gas fireplace. In addition to comfortable, home-like accommodations and amenities, our suites include extended-stay necessities like well-equipped kitchens and kitchenettes, washer and dryers in suites, and complimentary coffee and tea. ... more   less 

Additional Information about Turtle Cay Resort

Address: 600 Atlantic Ave, Virginia Beach, VA 23451-3524
Region: United States > Virginia > Virginia Beach
Price Range: ₹ 7,461 - ₹ 26,243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Turtle Cay Resort 2.5*
Number of rooms: 124
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Also Known As:
Turtle Cay Hotel Virginia Beach
Turtle Cay Virginia Beach
Virginia Beach Turtle Cay
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Questions & Answers

Here's what travellers have asked, with answers from Turtle Cay Resort staff and other travellers.
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Questions? Get answers from Turtle Cay Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from Pacific Ave. or all you'll hear is traffic all night long”
 of 5 bubbles tgstro, 21 Jan 2017 | Read review
“The room son the end are always nice and a balcony over looking the pool area”
 of 5 bubbles Buzboy, 12 Jan 2017 | Read review
“away from 7th street, the garbage pickup was outside of our 2nd floor”
 of 5 bubbles A8779IJjenniferm, 26 Nov 2016 | Read review
“pool views”
 of 5 bubbles Darodrigue, 16 Oct 2016 | Read review
“There's only one elevator, so you might want to request a room nearby if climbing steps is difficult”
 of 5 bubbles Dukesnyder, 14 Aug 2016 | Read review
5 of 5