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My first stay at this hotel during Virgina's state of emergency was a wonderful choice Ms.Shante' at the front desk checked me in my room quick and easy. She's a GREAT PEOPLE PERSON and she also checked me in a comfortable clean fresh room. I...More
Upon checking in, a few issues presented themselves. However, the night manager (Ghanian - I forget his name) diligently sorted these out to our satisfaction. The room was clean and the customer service was friendly and attentive. I would stay here again without satisfaction.
In the last two weeks I've stayed at three different Red Roof Inns. First one was horrid, second one knocked Customer Service out of the park. I have to say that the Virginia Beach (on Ballard Court) hotel is mediocre. Price was good, bed was...More
We stay with Red Roof Inn quite often and are usually satisfied. This one looked great online. Check in was easy with nice staff, room looked clean, but could have been better. Still had trash in the trash can (several food items) bed linens had...More
Check in sept. 4 the front desk was fast and professional, in and out that office and in our room in like 10 minutes, no hassle and very informative customer service... No complain.... Front desk Trina is an asset to the company keep it up.......More
Response from RRI-93, General Manager at Red Roof Inn Virginia BeachResponded 11 September 2016
Thank you for taking the time to tell us about your recent stay with us and giving us a 5 Star review. I am pleased to hear that front desk staff Trina was able to deliver great service to you during your stay. Positive guest...More