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I had to travel and check in on Sunday night and checked out on Tuesday morning - it was a two night stay. The staff went above and beyond to be gracious and welcoming. The room was on the ground floor and was clean and...More
We stayed here during our stay at VA Beach. The location is right off the highway. The outside looks old and outdated but its very nice as you walk through the doors. The hotel staff were very pleasant. I will definitely stay here again!
How do others give this hotel anymore than 3? I give it 2, and it's being generous.
The room was filthy. The curtains don't block the sunlight. The bathroom vanity was cracked. The lights were not plugged in. The internet craws like a slug. The...More
Thank steve c
Response from MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town CenterResponded 8 September 2014
Thank You for writing a review about your recent stay with us. We work hard to ensure our facilities and service are superior and we strive to be the the best Crowne Plaza around. It sounds like we fell short of your expectations. We take...More
I've stayed at this hotel probably 7 or 8 times. This most recent trip was the most challenging experience with multiple problems with the A/C unit, TV reception, WiFi reception and housekeeping. Management was very attentive to our problems, listened without defensiveness and solved problems...More
Lots of fun bars in virginia beach "town center". The hotel is only 9 miles from the ocean front!! Front desk staff was very accommodating and knowledgable about fun things going on in the city. I would recommend this hotel and virginia beach.