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Crowne Plaza Hotel Virginia Beach -Town Center

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275 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Start your review of Crowne Plaza Hotel Virginia Beach -Town Center
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Franklin, Pennsylvania
Reviewed yesterday NEWvia mobile

We have family in the area and so we travel to Virginia Beach frequently. We have always chosen this hotel for our visits. We are now considering other locations for the future. The air system in the room was so loud that it kept us awake the first night, so we slept without the air on for the remainder of...

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Helpful?
Thank Kim L
Woodbridge, Virginia
Reviewed 1 week ago via mobile

Overall a positive stay. But I did notice some important things which need to be bought out. 1-the bathroom needs to be refreshed. Caulking was coming off from multiple places. Toilet seat was loose and had dust in many spots. 2-the thermostat on the wall is just for show. Remove it please. It took a maintenance man to confirm that...

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Helpful?
Thank 101Times
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank you for your comments. I apologize for the Thermostat. Some units are not responding well to our new thermostats. We are in the processing of correcting . Thank You Mark Smith gm

Portland, Oregon
Reviewed 1 March 2017

I stayed here for just over a week on a business trip. Upon arrival I found a clean and orderly entrance and front desk. The desk clerk greeted me and had my reservation ready to check in. The room was clean and ready for me, and the cleaning staff did a great job at making sure I had clean towels,...

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Helpful?
Thank tstlkechkn
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank you for your input. We appreciate you taking time to tell us your experience.

Reviewed 21 February 2017

The stay was calm, quiet, and elegant. Enjoyed the room with everything I needed included in the room. The children enjoyed their stay except the pool was shut down for safety reasons (maintenance repair of light fixture). They was not able swim, but was able to utilize the exercising room and business area. The manager was very pleasant and professional....

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Helpful?
Thank LaGina E
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for you nice comments and yes the pool was closed for safety . We do apologize for that. again Thank You

Syracuse, New York
Reviewed 18 January 2017

Lobby is nicely kept and check-in is easy. Staff are pleasant and willing to assist. The hotel amenities are nice; free wifi, pool, bar/restaurant, and although breakfast is not included, it is only $12. The room was clean and the bed was comfortable.

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Helpful?
Thank Mark A
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments about our staff whom we are very proud of. Mark Smith

Arizona City, Arizona
Reviewed 13 December 2016

Thanks for the wonderful stay. We enjoyed the huge quiet room in the 8th level...special thanks to Miss Heather and Miss Alison who checked us in. We immediately felt welcomed.Thanks to Mrs Cheryl for always answering our questions and being helpful in all matters. We appreciate also our nice housekeeping lady miss Zee that always had a bright smile every...

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Helpful?
Thank Sjk K
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You, I will pass on your nice comments to our staff members you mentioned. Mark smith GM

Reviewed 12 December 2016

Had a great stay at this hotel. Front desk staff was friendly . Arrived on a Sunday afternoon and stay was quite helpful in giving me directions on where to get something to eat. The room was comfortable. The bathroom was a little small, but the shower was great. Since I had to go to Norfolk each day, the access...

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Helpful?
Thank Sgmret
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments. The alarm clocks are being replaced soon. We hope to serve you again

Vancouver, Canada
Reviewed 8 December 2016

Seriously, everything would have been fine except there were ants literally everywhere in all of the drawers. I arrived late and only stayed one night so I just gave in and stayed anyway. I complained when I left. I got a placid smile and "I'm so sorry". Thanks so much guys.

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Helpful?
Thank Desespoir
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for you comments ..I do apologize that this rare incident here happened to you Please feel free to contact me directly

Arden, North Carolina
Reviewed 1 December 2016

I very much enjoyed my stay at this hotel, although if I had known ahead of time, I would have asked for a room on the north side away from I-264. Even with the fan on continuously at night, I was awakened by traffic noise. Otherwise, it was immaculate & all of the staff were very amazing & helpful.

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Helpful?
Thank Janet H
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank you for your comments . I am sorry about 264 and we would gladly put you on the west side of Hotel on your next visit. Mark Smith GM

Toms River, New Jersey
Reviewed 28 November 2016

Nothing special here. The room was dusty with a loud ac/heating unit. The bath was remodeled, but the tub was moldy with cracked chalking. Not very impressive from the slow check in to the overpriced dining.

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Helpful?
1Thank monmouthprof
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for you input and I do apologize. We do have 100% satisfaction GTd and are always willing to correct issues on site. Feel Free to contact me if I can be of any further assistance Mark Smith GM

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Virginia Beach is located in the heart of the Town Center Business District, allowing corporate and leisure travelers easy access to Va. Beach, Norfolk and Chesapeake. We are just minutes from restaurants, shopping, attractions, military bases and the beach (8 miles) with convenient access to Interstates 264 and 64. The Crowne Plaza is within easy reach of Historic Jamestown and Colonial Williamsburg. The hotel offers 12,000 feet of flexible meeting and banquet space. Each guest room offers free wireless high speed Internet voice mail, coffee makers, make up mirrors, the Crowne Plaza Sleep Advantage Program which includes upgraded bedding, sleep amenities and more. Tines Restaurant & Aqua Bar features a wide range of food and beverage with, free wireless high speed Internet and wired high speed connections in the lobby. Additional amenities include an indoor pool, saunas, free business center with HSIA, 24 hour fitness center , gift shop and FREE shutle nightly to and from the Town Center entertainment area. Attractions: the Va. Science Museum, Verizon Amphitheater, and the Va. Sportsplex. The nearby Town Center features restaurants such as the Cheesecake factory, PF Chang, Ruth's Chris, Max & Erma s, and many more. Companies: Northrop Grumman, Lockheed Martin, Keane Inc., BB&T, SAIC, Amsec, Best Buy, Circuit City, Ford, EDS, and Ecolochem. ... more   less 

Additional Information about Crowne Plaza Hotel Virginia Beach -Town Center

Address: 4453 Bonney Road, Virginia Beach, VA 23462
Region: United States > Virginia > Virginia Beach
Price Range: ₹ 7,585 - ₹ 15,299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Virginia Beach -Town Center 3.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Virginia Beach -Town Virginia Beach
Crowne Plaza Virginia Beach
Virginia Beach Crowne Plaza
Hotel Style:
#20 Business Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Virginia Beach -Town Center staff and other travellers.
8 questions
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Richmond, Virginia
over a year ago
Chesapeake, Virginia
over a year ago
Belvidere
Nanuet, New York
Cleveland, Ohio
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Virginia Beach -Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“park in the back, get a room on the 8th floor if you want the "quiet floor"”
tstlkechkn, 1 Mar 2017 | Read review
“Comfortable, quiet, microwave, fridge, clean, and spacious area in the room.”
laginae2016, 21 Feb 2017 | Read review
“8th floor is a quiet floor”
Suly_Ke, 13 Dec 2016 | Read review
“Rooms on the opposite side of the freeway are quieter”
Sgmret, 12 Dec 2016 | Read review
“Rooms on the north side AWAY from the interstate are more QUIET.”
628JanetH, 1 Dec 2016 | Read review
5 of 5