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Four Points by Sheraton Virginia Beach Oceanfront

Booking.comUS$ 200*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Virginia Beach Oceanfront
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651 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Virginia Beach Oceanfront
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Showing 639: English reviews
Akron, Ohio
Reviewed 28 July 2015

Hotel is in a great location to the beach and street shops.....but I would have preferred a beachfront a little further from the fishing pier. Hotel staff & housekeeping was very good. Air conditioning worked great. Breakfast was good as well. The hotel only had 2 elevators for the nine floors and it was extremely slow. We spent a lot...

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Helpful?
1Thank rjb255
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

We greatly appreciate the positive comments that you have taken the time to share! I'm glad that you enjoyed your stay with us, and that our staff went above and beyond in terms of service. Thank you again, and we look forward to seeing you when vacationing in Virginia Beach! Sincerely, Dannielle Quadrino Guest Services Supervisor

Beckley, West Virginia
Reviewed 28 July 2015

This is an old hotel that is trying to update but is not succeeding. First of all, our room was not very clean. There was food in the chairs by the table so I had to clean it first. 2nd, an indoor heated pool should not be colder than the ocean so it was a waste of time. Parking is...

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Helpful?
Thank m h
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

I would like thank you for taking the time to give us your feedback regarding your recent stay .On behalf of our entire team, I would like to apologize for not exceeding your expectations. I apologize for the appearance of lobby we are in the process of joining a well-known hotel brand. We put our lobby renovation on hold till...

New Creek, West Virginia
Reviewed 28 July 2015 via mobile

My husband and I spent 4th of July weekend. It was very clean. Staff was nice. Breakfast was available dialy, we enjoyed it's variety. We ate dinner at fishbones, again great services. Parking lot is tight. If you have full size vehicle. Hotel is being remodeled, it was still clean. Only problem, was the slow hot elevators. There was no...

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Helpful?
Thank Jenilynn87
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for recently staying with us! We are glad to hear you enjoyed your stay, and all the amenities the hotel had to offer! It's gratifying to know that you found the staff to be very helpful and accommodating. We look forward to your return visit and hopefully the weather will be sunny and warm. Come back and see...

Bronx, New York
Reviewed 26 July 2015

I chose this place because of its offer of direct beach access, indoor pool and onsite parking - if you are like me I did not want to walk far to get to the beach or deal with parking which is why I named my review Convenient. I believe the price was reasonable for these comforts. This hotel is right...

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Helpful?
Thank L M
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

On behalf of all of us here at the Surfside, we thank you for your glowing comment in regards to your recent stay in Virginia Beach.We pride ourselves in the cleanliness of our rooms and our wonderful customer service and it is always nice to hear that the staff made a difference. We are pleased that we made your stay...

Hurricane, West Virginia
Reviewed 25 July 2015

location is great and the staff was very nice and helpful. The room was nice but the safe did not work and when the air conditioner came on it was very noisy. The pool area was nice. The cont. breakfast was very nice, more than I expected. Overall it was good.

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Helpful?
Thank Yvonne D
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

We appreciate you taking the time to write a review of our property. We appreciate your honesty and would like to extend our sincerest apology with not being able to meet your expectations. In the future, if you have any comments or complaints about the room, just bring them to the attention of our wonderful front desk staff, and they...

Keswick, Virginia
Reviewed 25 July 2015

This hotel say was by far on the top of my do not recommend list. My family and I stayed there last week for 4 nights in one of their suites. Room 902 to be exact. On first sight the place looked fairly neat and clean. I was wrong. The windows had so much oil and dirt on them my...

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Helpful?
Thank Amanda L
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to comment about your stay. I'm sorry that we didn't meet or exceed your expectations, as far as housekeeping and maintenance needs are concerned. Had they been brought to our attention during your four night stay, it would have provided us the opportunity to correct these issues and make your stay more enjoyable. This...

Luray, Virginia
Reviewed 22 July 2015 via mobile

My husband and I took a last minute trip to Virginia beach and decided after reading reviews to check this hotel out. We were not disappointed! The room was lovely and the view was even better! We wanted to thank Kait the front desk clerk who made our stay exceptional!! She was extremely helpful and was the definition of excellent...

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Helpful?
1Thank Catherine P
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to write your review. We are glad that you enjoyed the beautiful view of the ocean from your room. Our goal is to exceed our guests’ expectations at every opportunity. In that regard, I personally appreciate hearing your comments about your stay. Your comments will continue to help us improve. We appreciate you recommending...

West Islip, New York
Reviewed 20 July 2015

My wife and I stayed at the hotel last year and it was a great expirience so we made plans to come back this year. We requested the same room and they made it happen. The first night the AC was kind of loud and told the front desk, by the time we had breakfast and returned to our room...

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Helpful?
Thank Buddy U
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. We look forward to seeing you again when you return in September! Sincerely, Dannielle Quadrino Guest Services Supervisor

Chesapeake, Virginia
Reviewed 18 July 2015

great beach front hotel with balcony and view, in the middle of plenty of bars and restaurants. clean room and friendly staff. nice to have a free parking garage to park in! the pool looked nice but we chose the beach instead.

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Helpful?
Thank desiree a
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for choosing to stay with us and providing future guests with a review of your stay! I'm glad that you enjoyed your stay with us, and that you found convenience in our attached parking garage. Thank you again, and we look forward to seeing you (and serving you) in the near future. Sincerely, Dannielle Quadrino Guest Services Supervisor

Reviewed 17 July 2015

Very clean and friendly staff, very convenient to beach area and shops. Would recommend to anyone. We had a family vacation with friends we were able to get side by side rooms which is nice and we had a great stay. My daughter enjoyed the pool, inside pools are a little too hot for me but I did go in...

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Helpful?
Thank Sharon S
Dannielle Q, Guest Services Supervisor at Four Points by Sheraton Virginia Beach Oceanfront, responded to this review

Thank you for choosing to stay with us! We strive to provide a family friendly atmosphere! I'm ecstatic to hear that you enjoyed the indoor pool, and that we were able to accommodate you and your family with rooms that were right next to each other! We appreciate your business, and we hope to have another opportunity to serve you...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome, home to the longest pleasure beach on the planet, Four Points By Sheraton Virginia Beach Oceanfront helps you make the most everything this vibrant city has to offer. all rooms feature a magnificent view of the Atlantic Ocean with a private balcony. ... more   less 

Additional Information about Four Points by Sheraton Virginia Beach Oceanfront

Address: 1211 Atlantic Ave, Virginia Beach, VA 23451-3539 (Formerly Surfside Oceanfront Inn & Suites)
Region: United States > Virginia > Virginia Beach
Price Range: ₹ 8,724 - ₹ 23,911 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Virginia Beach Oceanfront 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Surfside Oceanfront Inn And Suites
Surfside Oceanfront Hotel Virginia Beach
Surfside Hotel Virginia Beach
Surfside Virginia Beach
Hotel Style:
#4 Green Hotel in Virginia Beach
#7 Family Hotel in Virginia Beach
#11 Romantic Hotel in Virginia Beach
#14 On the Beach Hotel in Virginia Beach
#24 Business Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Virginia Beach Oceanfront staff and other travellers.
21 questions
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Questions? Get answers from Four Points by Sheraton Virginia Beach Oceanfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great ocean view!”
DW1NJ, 20 May 2017 | Read review
“Double check around the bed and sheets to ensure everything is clean in all rooms.”
jamilford, 14 May 2017 | Read review
“Suites are a great upgrade”
Craig_Maxwell, 27 Apr 2017 | Read review
“The outside door whistled all night from the high wind. Probably could use more weather stripping.”
963amyg, 24 Apr 2017 | Read review
“Nice clean rooms...and it a bathroom fan”
piusb863, 12 Apr 2017 | Read review
5 of 5
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