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Courtyard Virginia Beach Norfolk

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Courtyard Virginia Beach Norfolk
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145 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Virginia Beach Norfolk
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Showing 143: English reviews
St. Petersburg, Florida
Reviewed 11 June 2016

I was supposed to stay here for a business trip, after trying 2 rooms I had to check out. The room on the first floor they gave me just reeked of mold/mildew, with an attempt to cover it up with bleach. My eyes were watering, throat was scratchy and nose running. Asked for a room on a higher floor. A...

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Helpful?
1Thank VentureswithVal
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

Thank you for taking the time to let us know about your brief stay. I am sorry to hear that you had less than a stellar experience when you were here. I have reviewed your comments with our housekeeping and maintenance teams and thank you for bringing those concerns to my attention so that they may be addressed. We do...

Washington, United Kingdom
Reviewed 8 May 2016 via mobile

The hotel is not clean, room with a king bed smelled like a pet has been in the room. A noise from the bathroom did not let us have a sleep at all. We asked to change our room as we get different messages from staff and the manager, totally; staff tells you "we do have two queen beds" manager...

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Helpful?
1Thank John K
Jennifer T, Manager at Courtyard Virginia Beach Norfolk, responded to this review

Thank you for taking the time to review your recent stay. We never like to learn when a guest is disappointed with their stay and we offer our sincere apologies that your experience during your stay fell below expectations. I do apologize for the odor you encountered as well as the noise disturbance from the bathroom. We are looking into...

Delaware
Reviewed 26 December 2015

Stayed here the night before thanksgiving. Excellent staff. Priced right. The gentleman who checked us in helped us with our luggage. BIstro was very accommodating, food, drinks, breakfast were great! Everyone was very welcoming, kind and accommodating. Room was large and comfortable. Parking was convenient and free. It will be our go-to hotel for all of our passing through Norfolk....

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Helpful?
Thank Beachgirl111111
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

! Thank you for taking the time to write such an "awesome" review of your stay with us! Our team definitely focuses on the service we provide, and it is really rewarding when someone takes the time to recognize us for it - so thank you! We have an internal competition between departments and it is nice to see our...

Chicago, Illinois
Reviewed 18 November 2015

Stayed here one nigh on business. Better choices available. PROS: Good location, easy to get to. $15 (approx) Uber fare with some traffic. Restaurant and sundry store on site Starbucks coffee for 'grab and go' In room lighting is not awful Water pressure is good Plenty of hot water and got hot very quickly Soft towels Firm mattress, but not...

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Helpful?
Thank TravelMommy1
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

Thank you for your detailed review regarding your recent stay with us at the Virginia Beach Norfolk Hotel. While we are grateful that you shared your appreciation for the hotel amenities & room tributes, we are sorry to hear that the overall building appeared tired & didn’t appeal to you.

Florida
Reviewed 9 November 2015 via mobile

This place is one to stay if there is nothing else available by Marriot. The entrance is not really secure, I got in entrance #2 without swiping my key. Not the cleanest entrance and room was dusty. The best thing is the cafe at the lobby, they serve starbucks so it is an easy grab and go. I only stay...

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Thank WellsTrips
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

Thank you so much for taking the time to review your recent stay with us. While we are glad to hear that you appreciated The Bistro and Starbucks, we are very sorry to hear that you were disappointed with the entry way and cleanliness of your room. We do take security seriously & have checked the door functionality at entrance...

Coastal NC
Reviewed 19 October 2015

I have stayed here on several occasions while in the Norfolk/VA Beach area on business. The staff is always friendly and rooms are very clean. The location is great if you need to be close to the Interstate but there really aren't many restaurants close by that you can visit on foot. This is an older Courtyard and the management...

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Helpful?
Thank Bunky1998
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

Thank you for your kind review. We are pleased to hear that you enjoyed a great stay with us! It really means a lot to us that you have complimented the friendliness of our staff and we hope you'll plan another visit at the Virginia Beach Norfolk Courtyard sometime soon.

Reviewed 8 October 2015 via mobile

Worst experience at courtyard ever. Room not clean- mentioned it to desk and issues still were not cleaned for entire stay Internet issues Staff not answering phone Staff not following through on issues or calling back when they said then not answering phone Toilet constantly running No real closet Ironing board is a dorm room version Noisy Towel for my...

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Helpful?
Thank fatdudeonbike
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

We sincerely value your loyalty as a Marriott Rewards member and regret that we failed to meet your expectations on this occasion. We strive to achieve the best possible stay for each of our guests and are disappointed to learn that your experience did not reflect this goal. We have followed up with internet provider as to the status of...

Broomfield, Colorado
Reviewed 20 September 2015

Stayed here 1 night for a business trip. The room was very nice and comfortable as to be expected. The breakfast options were good but you do have to pay for breakfast. (just keep that in mind). The staff was very friendly. A great hotel and will stay again if I'm down there.

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Thank jmcurl
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

Thank you for sharing the perspective of a business traveler. We are pleased to hear that you enjoyed a great stay with us at the Virginia Beach Norfolk Courtyard Hotel and that you found our staff to be friendly. Whether visiting for business or leisure, we hope you'll have the opportunity to stay with us again

California
Reviewed 27 August 2015

This Marriott is nothing special. While the ceiling are high, the room we had was almost pieced together. There was messy paint spots all over, and patches on the wall. I would not stay here again, except it beats paying $300/per night on the beach.

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Helpful?
Thank AAPLtraveler
Jennifer T, Manager at Courtyard Virginia Beach Norfolk, responded to this review

Thank you so much for your feedback. We greatly appreciate it and I am definitely sharing your comments to the team to ensure this is an isolated incident. We regret that your stay was not completely exceptional; should you ever return to the area, we'd love another opportunity to "make it right". If I can be of any additional assistance,...

Reviewed 10 August 2015 via mobile

My two children and I had a recent stay at this hotel. By the second night it was apparent we were all sneezing and stuffy while in this room but once we stepped outdoors our breathing cleared up. Although this room appeared clean from a distance when I looked closer there was tons of dirt and dust on the countertops,...

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Helpful?
1Thank Tracy N
Jennifer T, General Manager at Courtyard Virginia Beach Norfolk, responded to this review

Thank you for taking the time to share your experience at our hotel. We do take great pride in the cleanliness of our rooms and I was disappointed to hear that we did not meet your expectations. I am aware that the cleaning rags that we are currently using do leave behind fibers that appear to be dusty. Please know...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Virginia Beach Norfolk

Address: 5700 Greenwich Rd, Virginia Beach, VA 23462-6518
Region: United States > Virginia > Virginia Beach
Price Range: ₹ 6,106 - ₹ 13,889 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Virginia Beach Norfolk 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Virginia Beach Norfolk Hotel Virginia Beach
Virginia Beach Courtyard
Virginia Beach Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Virginia Beach Norfolk staff and other travellers.
5 questions
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Harrisonburg, Virginia
over a year ago
7 months ago
Newport News, Virginia
over a year ago

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Questions? Get answers from Courtyard Virginia Beach Norfolk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from outside door areas”
 of 5 bubbles kenfour, 13 Feb 2017 | Read review
“I always get a room on the top level to avoid traffic and noise.”
 of 5 bubbles chekmate2, 4 Nov 2016 | Read review
“Get there. The design practically guarantees you a great room.”
 of 5 bubbles 270dickd, 3 Nov 2016 | Read review
“All are good. some have pool view.”
 of 5 bubbles Mgruen2, 7 Sep 2016 | Read review
“Was not impressed by any room.”
 of 5 bubbles B1814JEmarkj, 9 Aug 2016 | Read review
5 of 5