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Americas Best Value Inn-Norfolk Airport Area

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Traveller (12)
Room & Suite (20)
Pool & Beach (3)
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Overview
  • Excellent5%
  • Very good1%
  • Average9%
  • Poor13%
  • Terrible72%
4 weeks ago
“Horrid owner and staff”
24 Aug 2017
“ROACHES ”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Wheelchair Access
1 Star Hotel
All hotel details
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Reviews (53)
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1 - 5 of 53 reviews
Reviewed 4 weeks ago via mobile

The front desk agent was extremely rude. I happen to speak Desi. And happened to over hear the owner and her say charge the black monkey more. I will be filing a civil complaint idk why these Indian owners seem to think that people who...More

1  Thank Michael M
Reviewed 24 August 2017 via mobile

Let me make it pretty simple for all those who would perhaps be wanting to stay at these hotels. DON'T...Im saying this for your own good and your money. When me and my family arrived I was immediately disappointed. But I gave the hotel a...More

Thank Maekayla C
Response from upabvi, Manager at Americas Best Value Inn-Norfolk Airport AreaResponded 26 August 2017

Thank you for sharing a traveler review with us. I deeply regret any negative experience you had with us. As a preventative measure, we do have a licensed pest company routinely treat our rooms. We hope that you give us another try in the future....More

Reviewed 4 August 2017

My husband, 25 yr old son, and I arrived on 7/28/17.with the expected checkout of 7/30/17. We had rooms next door to each other. On 7/29/17 housekeeping came & we were still in bed and asked them to return because we would be leaving the...More

Thank Pascall K
Response from upabvi, Manager at Americas Best Value Inn-Norfolk Airport AreaResponded 26 August 2017

Dear guest, Thank you for sharing a review with us. We apologize for not exceeding your expectations during your stay with us. This is definitely not the experience we want you to have while staying with us. Your feedback will help us improve our service....More

Reviewed 1 August 2017

Everything was great as always. Third year staying here. Staff is always friendly and the room are very clean!! I would recommend this hotel to everyone. Close to the beach and alot of great restaurants.

Review collected in partnership with this hotel
Thank heathergV1716PB
Response from upabvi, Manager at Americas Best Value Inn-Norfolk Airport AreaResponded 26 August 2017

Thank you for providing us with feedback regarding your stay. I am pleased to hear that you enjoyed our clean rooms and great customer service. Our team looks forward to providing you with exceptional service in the future. Regards, Management

Reviewed 6 July 2017

I would recommend this to my friend and family the service was good the rooms where clean no noise the pool was very clean. The front desk people was very nice. If I have to travel again I defenently stay at this hotel again.

Review collected in partnership with this hotel
Thank carmengP8190WW
Response from upabvi, Manager at Americas Best Value Inn-Norfolk Airport AreaResponded 26 August 2017

Dear guest, Thank you for providing us with feedback regarding your stay. I am pleased to hear that you enjoyed our clean rooms and great customer service. We hope to see you again sometime. Management

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Details
Price range
US$ 67 - US$ 118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 67 - US$ 118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (12)
Room & Suite (20)
Pool & Beach (3)
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Room Tips
"Pay a little more for comfort cleanliness and good customer service"
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"Stay somewhere else!"
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"Pay a little more at a different hotel."
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