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Residence Inn Tysons Corner Mall

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Residence Inn Tysons Corner Mall
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187 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Tysons Corner Mall
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Showing 186: English reviews
Gramercy, Louisiana
Reviewed 24 July 2014

I stayed two nights for a business trip to Vienna. First, there is no entrance. The sign pointing to the entrance behind the road-facing pool area is the entrance. Confusing but okay. Nothing stood out as superior or inferior as far as the facility or service. The room is your standard Residence Inn fare - frig, coffee maker, microwave, good...

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Helpful?
Thank LikesAShadyBeach
Afiya M, General Manager at Residence Inn Tysons Corner Mall, responded to this review

Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. We have addressed your concerns so that we can ensure you have an exceptional experience on your next visit by adding red canopies on the side and front entrance of the...

Philly
Reviewed 16 July 2014

I found this Residence Inn to be a scaled down model of a normal Residence Inn. That is, it appears that this property was shoehorned into a smaller parcel of land so everything is slightly smaller than a usual Residence Inn – as if they took a standard Residence Inn blueprint and shrunk it. So there was less parking, smaller...

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Helpful?
Thank PhillyArtie
Afiya M, General Manager at Residence Inn Tysons Corner Mall, responded to this review

I am glad that you enjoyed your stay with us. You mentioned that the room size did not meet your expectation. I apologize for this inconvenience. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If...

McLean, Virginia
Reviewed 7 June 2014 via mobile

I was in room 620 he was a very nice person and easy to talk to. We've talked like we knew each other long a go. He made me comfortable. I hope he's getting a good pay and also get well treated. He should definitely move on to a marriott luxury place because he's beyond customer level of satisfaction. Keep...

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Helpful?
Thank hovisje
Afiya M, General Manager at Residence Inn Tysons Corner Mall, responded to this review

Thank you for your review. I am glad that you enjoyed your stay with us as well as had the opportunity to interact with one of our great employess Mr. Abdoul Keita. He is great example of the customer service that our front office team offers. I will be sure to share your comments with him and other staff members....

Bentonville, Arkansas
Reviewed 1 June 2014

Front Desk fine. Morning breakfast fine (but boring). After being here 5 nights, with no shampoo replenishment, and what I brought ran out, I went to the front desk and was given one little bottle. Today,when we came back to the room there were 38 bottles of shampoo and ten bars of soap in the room. Talk about childish. (don't...

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Helpful?
1Thank frugal2014
Afiya M, General Manager at Residence Inn Tysons Corner Mall, responded to this review

Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed at...

Sapphire
Reviewed 28 May 2014

Here is a nice property is a key location that caters to business and upscale travelers, except during the summer when they are trying to sell rooms to anyone, including buses and buses of tour groups. It overloads the property, but it is all about making a buck.

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1Thank Jeff N
Afiya M, General Manager at Residence Inn Tysons Corner Mall, responded to this review

Hello I am glad that you enjoyed our property with the exception of the tour buses on the weekend. I am working with the tour leaders and Sales Department to ensure that these groups do not consume the entire hotel as they have in past. Thank you for bringing this issue to my attention and you can rest assure that...

Ridgewood, NJ
Reviewed 28 May 2014

It was a swift checkin and move to my room. However, I asked for a television listing and an instruction manual on setting the radio. No matter what I did, I could not set the radio to the correct time. I went out for dinner and on return the front desk could not locate a listing of the tv nor...

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Helpful?
Thank NJTravellingfool
Afiya M, General Manager at Residence Inn Tysons Corner Mall, responded to this review

I am I am glad that you enjoyed your stay with us although you had a few problems at the beginning of your stay. I understand that the hotel staff was able to remedy these issues quickly however, I would like to apologize for the inconvenience you may have experienced. Our goal is to address your concerns so that we...

Orlando, Florida
Reviewed 26 May 2014 via mobile

My wife and I stayed here for one night while I was in town for a business meeting. It was close to everything, the staff was nice, the room was clean, and we enjoyed our stay. The parking was a little strange, but okay once we figured it out. We would stay here again.

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Thank TheOranges
Afiya M, General Manager at Residence Inn Tysons Corner Mall, responded to this review

We are excited that we were able to exceed your expectations here at the Residence Inn. Thank you for sharing your experience with us!

Las Vegas, Nevada
Reviewed 13 May 2014

I've stayed at this property a couple of times this year, each for about a week. It is very convenient for my business and it offers nice rooms and helpful friendly staff. Breakfasts are excellent and the free beer/wine and light meal Monday thru Thursday are a nice added value feature. On both occasions my room was on the 4th...

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Helpful?
1Thank Chris W
Afiya M, General Manager at Residence Inn Tysons Corner Mall, responded to this review

Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed at...

Reviewed 5 May 2014

he did the most kindest thing ever. i was in room 219 and i check out saturday may 3rd. i was tired from work and he totally made me feel good. and also arrange a taxi for me. customer service was just amazing. and ive stayed there for over a week hes always smiling and happy mode. i will come...

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Helpful?
Thank ngun C
Afiya M, General Manager at Residence Inn Tysons Corner Mall, responded to this review

I am glad that you enjoyed your stay with us. I share this review with Abdoul as well. We take pride in our hotel and its a reflected in our staff. Thank you again for staying with us and I look foward to your future stays.

Chesapeake, Virginia
Reviewed 20 April 2014

I will NEVER stay at this hotel again. I picked this hotel because of the proximity to Tyson Corner Mall and Galleria. I travel a lot on business and I frequently stay at Marriott Residence Inn properties because they always make me feel like home. This one did not!! I suffered through this one night stay. It was freezing cold...

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Helpful?
2Thank April M
Afiya M, General Manager at Residence Inn Tysons Corner Mall, responded to this review

April M I would to apologize that we did not meet your expectations. This is not how I expect my staff at the Residence Inn to respond to guest requests. I would like to the opportunity to speak with you in furhter detail about your stay. Can you please contact me directly at 703.917.0800. Afiya Miles

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn by Marriott® Tysons Corner Mall hotel is ideally located in Northern Virginia's fastest growing corporate market. Both Reagan National and Dulles International airports are easily accessible. The Dunn Loring METRO station is just minutes from the hotel, giving easy access to Washington DC & its many attractions and government offices. Our beautiful Tysons Corner hotel boasts comfortable spacious suites offering a fully equipped kitchen; plenty of space to relax; and a space to set up an office while you're on the road. Guests are minutes from Kennedy Center, Smithsonian, Arlington National Cemetery, Mount Vernon, the Pentagon and Washington National Cathedral. Shopping near the Residence Inn Tysons Corner includes Tysons Corner Shopping Center and Tysons Galleria. The hotel offers guests a complimentary dinner which is served Mon-Thurs with beer/wine and a complimentary full hot breakfast buffet is served daily. We are waiting for you at the Residence Inn by Marriott® Tysons Corner Mall hotel! ... more   less 

Additional Information about Residence Inn Tysons Corner Mall

Address: 8400 Old Courthouse Rd, Tysons Corner, VA 22182-3810
Region: United States > Virginia > Fairfax County > Tysons Corner
Price Range: ₹ 6,305 - ₹ 19,721 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Tysons Corner Mall 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Residence Inn Tysons Corner Mall Hotel Vienna
Residence Inn Vienna
Vienna Residence Inn
Hotel Style:
#9 Business Hotel in Tysons Corner
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Tysons Corner Mall staff and other travellers.
2 questions
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Buffalo, New York, United States

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Questions? Get answers from Residence Inn Tysons Corner Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in 518 which was on the 5th floor overlooking the outdoor pool.”
 of 5 bubbles brandsberg, 6 Sep 2016 | Read review
“We had a room on the first floor near the side entrance which made getting to the underground parking garage very easy.”
 of 5 bubbles skijazman, 15 Feb 2016 | Read review
“location not user friendly by my phone's GPS - difficult to see at night if you're not familiar with the area”
 of 5 bubbles WildWilliam, 27 Oct 2015 | Read review
“try to book rooms away from the pool as it is little noisy.”
 of 5 bubbles OUDI, 24 Aug 2015 | Read review
“Higher Floors away from Elevators are always good.”
 of 5 bubbles BKLYNSAGGI, 26 May 2015 | Read review
5 of 5