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Comfort Inn Troutville

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Traveller (15)
Room & Suite (13)
Dining (1)
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Overview
  • Excellent51%
  • Very good35%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“front desk”(28 reviews)
“rubber duck”(4 reviews)
“room was clean”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (185)
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Traveller rating
90
66
17
9
3
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90
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3
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All reviewsfront deskrubber duckroom was cleancappuccino machinehot and cold optionspet feelook elsewherebreakfast bargreat ratemaintained propertytake photosevery staff memberroom pricebreakfast ladyplace to staynext morningrestaurant next door
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71 - 75 of 185 reviews
Reviewed 19 June 2014

My partner and myself stayed here early may this year. Room was a good size well furnished clean and comfortable. Breakfast was reasonably good. Location was ok for us (we were touring) Unfortunately the pool was out of order.(disappointing as we like to sit and...More

Thank Fred P
Response from garyDLIvp, VP of Operations at Comfort Inn TroutvilleResponded 20 June 2014

Thanks for the review and kind words. I'm sorry we disappointed you with not having the pool open. Unfortunately, it doesn't get warm enough in this part of Virginia to have the outdoor pool open before the end of May. I'm pleased we hit the...More

Reviewed 29 May 2014

The hotel staff was very friendly and the bed was comfortable. The shower had excellent water pressure and the tub had a non-slip surface and a safety rail. There's a nice restaurant nearby. I would recommend this hotel.More

Thank Teresa W
Response from gm413, General Manager at Comfort Inn TroutvilleResponded 30 May 2014

Thank you for your kind words. I am glad that you found our staff to be friendly and the bed to be comfortable. I am also glad you enjoyed the shower. Did you eat at the Italian restaurant. If you are ever in our area...More

Reviewed 16 May 2014

A lot of pluses awaited us at this motel, which we were trying for the first time. For anyone getting on or off I-81, this is an especially good location, as it bypasses downtown Roanoke but is still not too far away if you need...More

1  Thank genealogynut
Response from gm413, General Manager at Comfort Inn TroutvilleResponded 19 May 2014

First let me thank you for your review. I am glad that you enjoyed the room. Unfortunately I can do nothing about the size of the bathroom and I do apologize for that. I am glad that the staff treated you well and you got...More

Reviewed 18 April 2014

So I'll start off that the hotel is amazing. I met some great people who are the employees. My husband and I were talked to so friendly, especially by the housekeeper, Emily. She even explained to me that she had been working there for just...More

1  Thank mommyyx2
Response from gm413, General Manager at Comfort Inn TroutvilleResponded 21 April 2014

Thank you for your kind words. I will pass along the good and the bad to those that need them. I do apologize for the breakfast attendant and will tend to her. I am thrilled that the rest of the staff took care of you...More

Reviewed 2 April 2014 via mobile

Stayed here from Friday to Sunday. Was in town to visit my ailing grandparents. Very strange for me as I am from the area and usually stay with friends. Room was nice. Bed was very comfortable. Walls are a little thin, could hear the people...More

1  Thank KRISTEN B
Response from gm413, General Manager at Comfort Inn TroutvilleResponded 4 April 2014

Dear Kristen: Thank you so much for your kind words. Hope everything is going ok. I am glad that you enjoyed your stay with us We hear do love our pet parents and their children. Glad that you were able to enjoy breakfast with us....More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$ 89 - US$ 148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$ 89 - US$ 148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (15)
Room & Suite (13)
Dining (1)
Questions & Answers
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Sal R
27 November 2017|
AnswerShow all 3 answers
Response from TrailTails | Reviewed this property |
There was a pet fee, but it was per stay, not per night or pet. I'm sorry, I can't say how much it was, but it was very reasonable, especially compared to some of the fees we had been charged elsewhere. They were extremely... More
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Room Tips
"All rooms are quiet and comfortable."
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"we like a room where we can see our car."
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"Have no preferences"
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"Check the room first. Either they use strong cleaning solutions, something in the air units, or a pet had an..."
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