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All reviewsfront deskrubber duckroom was cleancappuccino machinehot and cold optionspet feelook elsewherebreakfast bargreat ratemaintained propertytake photosevery staff memberroom pricebreakfast ladyplace to staynext morningrestaurant next door
My partner and myself stayed here early may this year.
Room was a good size well furnished clean and comfortable.
Breakfast was reasonably good.
Location was ok for us (we were touring)
Unfortunately the pool was out of order.(disappointing as we like to sit and...More
Thank Fred P
Response from garyDLIvp, VP of Operations at Comfort Inn TroutvilleResponded 20 June 2014
Thanks for the review and kind words. I'm sorry we disappointed you with not having the pool open. Unfortunately, it doesn't get warm enough in this part of Virginia to have the outdoor pool open before the end of May. I'm pleased we hit the...More
The hotel staff was very friendly and the bed was comfortable. The shower had excellent water pressure and the tub had a non-slip surface and a safety rail. There's a nice restaurant nearby. I would recommend this hotel.More
Thank Teresa W
Response from gm413, General Manager at Comfort Inn TroutvilleResponded 30 May 2014
Thank you for your kind words. I am glad that you found our staff to be friendly and the bed to be comfortable. I am also glad you enjoyed the shower. Did you eat at the Italian restaurant. If you are ever in our area...More
A lot of pluses awaited us at this motel, which we were trying for the first time. For anyone getting on or off I-81, this is an especially good location, as it bypasses downtown Roanoke but is still not too far away if you need...More
1 Thank genealogynut
Response from gm413, General Manager at Comfort Inn TroutvilleResponded 19 May 2014
First let me thank you for your review. I am glad that you enjoyed the room. Unfortunately I can do nothing about the size of the bathroom and I do apologize for that. I am glad that the staff treated you well and you got...More
So I'll start off that the hotel is amazing. I met some great people who are the employees. My husband and I were talked to so friendly, especially by the housekeeper, Emily. She even explained to me that she had been working there for just...More
1 Thank mommyyx2
Response from gm413, General Manager at Comfort Inn TroutvilleResponded 21 April 2014
Thank you for your kind words. I will pass along the good and the bad to those that need them. I do apologize for the breakfast attendant and will tend to her. I am thrilled that the rest of the staff took care of you...More
Stayed here from Friday to Sunday. Was in town to visit my ailing grandparents. Very strange for me as I am from the area and usually stay with friends. Room was nice. Bed was very comfortable. Walls are a little thin, could hear the people...More
1 Thank KRISTEN B
Response from gm413, General Manager at Comfort Inn TroutvilleResponded 4 April 2014
Dear Kristen: Thank you so much for your kind words. Hope everything is going ok. I am glad that you enjoyed your stay with us We hear do love our pet parents and their children. Glad that you were able to enjoy breakfast with us....More
Response from TrailTails | Reviewed this property |
There was a pet fee, but it was per stay, not per night or pet. I'm sorry, I can't say how much it was, but it was very reasonable, especially compared to some of the fees we had been charged elsewhere. They were extremely... More
There was a pet fee, but it was per stay, not per night or pet. I'm sorry, I can't say how much it was, but it was very reasonable, especially compared to some of the fees we had been charged elsewhere. They were extremely pet friendly in my experience in all regards.