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I arrived at this hotel with a clear reservation and confirmation number. They did not have a room available for me. I was turned away from staying here which is a horrible feeling. I have traveled all over the world and have never experienced such...More
Response from Iris C, Manager at TownePlace Suites Suffolk ChesapeakeResponded 1 June 2016
Thank you, RejectedTraveler, for taking time to share you experience with us! I do apologize if there was any confusion or miscommunication regarding your reservation! I will certainly address your comments with my Front Desk team so others do not share your experience. Thanks, again,...More
We had a terrible stay. The mattress pad kept slipping off all night, I would wake up with it bunched up under my back and found myself sleeping on the bare mattress. It is the noisest hotel I have stayed in. No fruit on the...More
Response from Iris C, Manager at TownePlace Suites Suffolk ChesapeakeResponded 25 April 2016
Thank you wkay23434 for taking time to review our hotel. I can tell you were quite frustrated with the slipping mattress pad, lack of whole fruit at breakfast, and noise from our full house of sports teams. I do apologize for the inconveniences you experienced...More
Very nice area - the hotel is set back from the road and is nect to a CourtYard by Marriott. Very clean, excellent check in experiance. Wifi was fast and breakfast was OK. Kids made waffles so they were happy. Lots of new roads so...More
Response from Tracy K, General Manager at TownePlace Suites Suffolk ChesapeakeResponded 29 March 2016
Thanks for the excellent review about the TownePlace! Our goal is to deliver to our guests great customer service, clean rooms and an experience they will remember! I will be sure to share your comment with our staff. Please visit us again in...More
With so many choices of places to stay I will have to say that this one met all my requirements. Its location is close enough to all the restaurants and shopping but private enough to keep the sounds out. The rooms are equipped with kitchens...More
Response from Tracy K, General Manager at TownePlace Suites Suffolk ChesapeakeResponded 1 March 2016
Hello PJ Williams,
Thank you for writing a review about our hotel. Our hotel is in a great location in Northern Suffolk with many restaurants and shopping right down the street on College Drive. I will be sure to share this comment with the team....More
For a hotel that was built less than 10 years ago this place is already in need of updating. My room was adequate but the bathroom area showed real signs of wear. The breakfast recently was upgraded to include hot food...if you can call it...More
Response from Tracy K, General Manager at TownePlace Suites Suffolk ChesapeakeResponded 12 February 2016
Good morning! I recently read your review and want to apologize for the less then satisfactory stay you had with us. Thank you for posting this review and providing us feedback so we may look into improving our hotel. We recently upgraded to the new...More
US$ 98 - US$ 250 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Suffolk
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Towneplace Suites Suffolk Chesapeake Hotel Suffolk