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Comfort Suites Suffolk-Chesapeake

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Comfort Suites Suffolk-Chesapeake
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107 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Suffolk-Chesapeake
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Showing 107: English reviews
Reviewed 24 July 2016 via mobile

We are staying here to attend a family wedding. When we arrived the front desk clerk was overwhelmed and did not seem to happy for another couple checking in. The floors in both elevators were a sticky filthy mess. The pool water looks quite cloudy so we are NOT going in. The breakfast foods were not being restocked very quickly...

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Helpful?
Thank Paul F
Ray R, President at Comfort Suites Suffolk-Chesapeake, responded to this review

I apologize for the issues that you ran into and will address them with the management team immediately. Thank you for your comments and I do hope that you will give us another chance to show what a clean and well run hotel we have.

Alexandria, Virginia, United States
Reviewed 25 June 2016

For a short stopover on a trip to the Hampton Roads area this isn't a bad choice. The room was very clean, the bed was very comfortable, the location is quiet, and there is in-room internet via both wifi and Ethernet. Its true that there are lots of other choices with better amenities in the immediate area. But then they...

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Helpful?
1Thank Douglas B
Ray R, President at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank you for letting us know about your stay. I do apologize for the issue that you had with the HVAC unit, we have recently replaced some of the units. We have also made changes to the breakfast, so hopefully when you return to the area you will enjoy it.

Jackson, Georgia
Reviewed 16 June 2016

We stayed at this Comfort Suites June 13 and 14. We were in town to visit relatives in Chesapeake and to tour Norfolk. This location was convenient for both purposes. Check in was quick and easy. Our room was clean and pleasant. Everything was in good working order. The bed was comfortable, and WiFi connection was strong and easy. Breakfast...

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Helpful?
Thank Benita C
Ray R, President at Comfort Suites Suffolk-Chesapeake, responded to this review

We are glad that you enjoyed your stay with us, we are continuing to work on upgrading the hotel to ensure every guest has a good experience. I do apologize for the issue with parking.

Reviewed 15 June 2016 via mobile

This hotel overall isn't bad for the price and amenities. The room was not very clean and it was dated. They had refinished the hallways but not the room which was quite disappointing. Standard breakfast in the morning. Overall not terrible, but could use some work with cleaning and updating the rooms

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Helpful?
Thank Brett W
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Brett W, We would like to thank you for taking the time to review our property. We are sorry to see that you were not satisfied with the conditions of your room. We are in the process now of updating our sleeping rooms as part of our renovation project and we are making efforts to improve the overall services...

Reviewed 30 May 2016 via mobile

I've been to lots of choice hotels but this one superseded any other visit. The staff service was beyond amazing. I read the reviews and took note to names and things said. I met a Janay who checked me in and Darentay who helped me print somethings both were excellent and helpful. Shamia the manager checked me out and I...

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Helpful?
1Thank Brewer S
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Brewer, I wanted to personally take the time to thank you for your nice response. We strive to uphold Comfort Suites Promises to you and give you the service that will make you want to return. Our entire staff is working tirelessly to make improvements in our service, quality, and cleanliness of our hotel. We are very happy to...

Wilmington, Delaware
Reviewed 3 May 2016

Hi my name is Valerie Edwards and i was down for the Passover and my stay was great and your front desk staff is great they was so helpful and was glad to see the same two girls that was there last year still at the hotel. Sharon was so helpful and had beautiful smile and very pleasant with the...

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Helpful?
Thank vedwards02
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Valerie, Thank you for taking the time to review our hotel concerning your recent stay during Passover. We are so proud of our staff that welcomes you like family. We thank you so much for acknowledging them. We try very hard to make sure all our guests have a rewarding experience at Comfort Suites. Thank you again and we...

Reviewed 30 April 2016

i was here for the passover with my family. it was done up differently . they've painted, have new wall paper, new furniture, new people & it all looks good. the staff customer service skills are way better then the old staff. all but one front desk girl were excellent, they attend to your needs and make sure your issue...

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Helpful?
Thank Josiah E
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Josiah, Thank-you so much for taking the time to review us on Trip Advisor. We appreciate the positive feedback and we are proud of our staff that welcomes you and the Passover group like family. I am disappointed that Saron was not able to provide you with the quality of services you deserve. We will be addressing these issues...

Trenton, New Jersey
Reviewed 25 April 2016

Nice place with the friendliest staff i've ever met Shamire (manager) is awesome, she always has a great attitude even when it seems shes been there all night long and all day. It never shows with the way she treats us.The night man was great too My room could be cleaner but its pretty, i'm very picky Destiny has one...

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Helpful?
Thank L4912MRcarlosc
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear L4912MRcarlosc Thank you for taking the time to review our hotel concerning your recent stay. We are very proud to know that our staff welcomed you like family. We thank you so much for acknowledging them. We do have a lovely breakfast and clean rooms at a very competitive price. I do apologize for the attitude of a couple...

McLean, Virginia
Reviewed 21 April 2016

room was great, had everyone we needed, couldn't ask for more (frig/micro/desk/siting area, sofa sleeper,Wi-Fi/indoor pool, exercise facility, safe,and lots of space:unless you want to stay at St. Regis hotel grp hotels.... Thank you for your hospitality Y. Mehta

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Helpful?
Thank yagneshm81
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Yageshm81, I wanted to personally take the time to thank you for your nice response. We strive to uphold Comfort Suites in Suffolk Promises to you and give you the service that will make you want to return. We hope that you will consider staying with us again, when you come back to this area. Thank you again!

Norfolk, Virginia
Reviewed 17 April 2016 via mobile

Me and a few partners stayed at the comfort suites for business and it was absolutely premium service! Janay the manager was absolutely wonderful with her hospitality and shamere was perfect with providing us with our rooms and making sure we had everything we needed! I love the service from these two and they will definitely continue to get my...

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Helpful?
Thank jett564321
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Jett564321 Thank you for taking the time to review our hotel concerning your recent stay. We are so proud of our staff that welcomes you like family. We thank you so much for acknowledging them. We do have a lovely breakfast and clean rooms at a very competitive price. We hope that you will come again and enjoy Comfort...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites Suffolk-Chesapeake

Address: 5409 Plummer Blvd, Suffolk, VA 23435-3551 (Formerly Comfort Suites Near Joint Forces)
Region: United States > Virginia > Suffolk
Price Range: ₹ 4,764 - ₹ 6,602 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Suffolk-Chesapeake 2.5*
Number of rooms: 116
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Also Known As:
Comfort Suites Harbour View Hotel Suffolk
Hotel Style:
#4 Business Hotel in Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Suffolk-Chesapeake staff and other travellers.
1 question
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Williamsburg, Virginia
over a year ago

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Questions? Get answers from Comfort Suites Suffolk-Chesapeake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay here for sure”
 of 5 bubbles josiahe2016, 30 Apr 2016 | Read review
“5th floor quiet”
 of 5 bubbles L4912MRcarlosc, 24 Apr 2016 | Read review
“upper floors of course have better view”
 of 5 bubbles yagneshm81, 21 Apr 2016 | Read review
“even number rooms face an open field and bridge rd. Odd rooms will face the parking lot and church.”
  • room 404
 of 5 bubbles elizerr, 6 Apr 2016 | Read review
“Our room #506 was on the back side of the hotel.”
 of 5 bubbles purplelady21, 21 Mar 2016 | Read review
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