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Hilton Garden Inn Chesapeake/Suffolk

Booking.comUS$ 123*
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May 7 May 8
1 room 2 adults 0 children
US$ 130*
US$ 123*
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Hilton Garden Inn Chesapeake\/Suffolk
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454 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chesapeake/Suffolk
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Showing 452: English reviews
Silverdale WA
Reviewed 9 March 2017 via mobile

I stayed in three hotels in a week while visiting the Norfolk Virginia area. This was by far the best hotel that I stayed in this trip or many others that I've taken recently. Service was phenomenal rooms were clean and ideally located. I will absolutely return!

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Helpful?
Thank SinginSuzi
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you so much for such an awesome review about your stay here. I am so delighted to hear that you found our hotel the very best in the Norfolk Virginia area. We are looking forward to welcoming you back here very soon. Cheers!

Reviewed 6 March 2017

This location is ideal. The service is great. The prices are a value. Do it again and eat the breakfast. I stayed for the nearby military facility but this place has everything. Walking distance to several eating establishments that provide a variety of good food. Next door is a very GOOD but expensive eatery. Great running paths both directions out...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank James K
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings James K and thank you for sharing your experience. I am delighted to hear overall you were satisfied with your stay here and our staff provided the service we are known for. Thank you and we look forward to your next visit here.

Reviewed 5 March 2017

Before I retired, two years ago, I traveled constantly and alway tried to stay at a Hilton property when I could. So now that I travel when I want, I also go for Hilton. My wife and I went to Norfolk for a show and I booked this hotel because I have stayed at many Hilton Garden Inns. From check...

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Helpful?
Thank Raymond F
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings Raymond F and thank you so much for your awesome feedback about your stay. I take pride with our high accommodation and friendly yet professional service at our hotel and I am delighted to know you experienced this during your stay here. I am delighted to know our hotel will be your first choice when you are in the...

melbourne, United States
Reviewed 3 March 2017

The plumbing in this facility rattled all night long for two long nights. Any time anyone in a room near mine the pipes in the walls would bang and clang. There is no sleeping at this hotel! Add to this water pressure that was ridiculously high and scalding hot water, one must question the level of expertise of the building...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank P3302MAbillm
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Please accept our humble apologies for the issue you had during your stay here. We are addressing this issue in your room so that others will not have the same disappointing experience as you were. I thank you and appreciate your feedback and we hope you will consider again staying with us.

Suffolk, United States
Reviewed 1 March 2017

Staff was very accommodating. We had to make last minute reservation because of family emergency. From reservation customer rep to check-in, everyone was very helpful and understanding. All staff greeted us when passing by and always smiling.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank karenjZ1733GJ
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings and thank you for sharing your great experience during your stay here. I am very pleased to know that our entire staff provided the service that we are known for. We look forward to your next visit.

Shirley, New York
Reviewed 27 February 2017

This facility was very clean and the staff welcoming. This was the first time using this hotel for a stay in Virginia. This only thing I would critic is the comfort of the bed. A newer mattress would had made this a perfect trip.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ciscoguy2017
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you so much for taking the time to share your experience. I am very pleased to hear that you found our hotel very clean and the staff welcoming. I have read your critic about the comfort of the bed and the inconvenience this has caused you. Please rest assured we will address this. We hope to see you again...

Athol, United States
Reviewed 23 February 2017

The check in was very quick. The room was very comfortable and clean. The breakfast buffet was an extra charge, but the food offered was excellent. We would highly recommend staying at a Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 312bettyj
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings 312betty and thank you for taking the time to share your excellent experience. I am delighted to hear that you will highly recommend our hotel. We look forward to seeing you back here in Suffolk!

Charleston, South Carolina
Reviewed 22 February 2017

The check-in and check-out were quick. The rooms were clean, the bed was comfy, the air conditioner was loud. Our dinner was only OK. The fish was good but the vegetables were canned and frozen and fresh and all overcooked. That was disappointing.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank marykT5777ZJ
HIS4449, Guest Relations Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Dear Ms. Mary, Thank You for staying with us and sending us your valued feedback. We are very sorry about the overcooked vegetables and it will be addressed with our Chef. We appreciate your loyalty to our brand and our hotel. Best Regards,

Trumbull CT, United States
Reviewed 21 February 2017

This is a large and well-situated hotel with a small bar and restaurant. It is surrounded by good restaurants and shops, and has easy access to interstates. Prices in the bar and restaurant are fair, though the selection is pretty minimal. It seems as if the hotel expects to serve a clientele that will find it luxurious, though it isn't....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank paullL7416FK
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

I appreciate your feedback and thank you for sharing your experience during your stay here. I am pleased to hear that you found our hotel comfortable and quiet with pretty large rooms and good vale for money. I am sorry we have no glassware in the rooms as we have to abide with the brand standards that we use paper...

Reviewed 20 February 2017

Awesome hotel and service! The staff at the Hilton Garden Inn were so friendly and hospitable. All areas of the hotel were clean and functioning and nothing beats guest laundry! The breakfast staff were so accommodating and dinner service was awesome but especially the bartender, Cameron! Thanks to the leadership of GM Carole Downs, the staff seem genuinely happy and...

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Helpful?
Thank Emma F
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you for such an awesome review Emma! I am so delighted to hear you found our staff super friendly and great place to stay. We look forward to your many visits here.

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Garden Inn Chesapeake/Suffolk is a Northern Suffolk hotel and borders the cities of Chesapeake and Portsmouth. In our unique location in Harbor View Commerce Park, we are less than half a mile from businesses like Joint Forces Command and Bon Secours Health Systems, making Hilton Garden Inn ideal for both business and leisure travelers. Our hotel can also host your next conference or event, featuring 4,000 sq. ft. of flexible meeting space for up to 250 guests. Enjoy breakfast, lunch, and dinner at our hotel's Great American Grill(R) Restaurant and Bar. Our Northern Suffolk hotel is also close to shopping, dining, and entertainment, including Bridgeway Commerce Park and Harbour View Grand Cinema. ... more   less 

Additional Information about Hilton Garden Inn Chesapeake/Suffolk

Address: 5921 Harbour View Blvd, Suffolk, VA 23435-3295
Region: United States > Virginia > Suffolk
Price Range: ₹ 7,061 - ₹ 13,473 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chesapeake/Suffolk 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Chesapeake/Suffolk Hotel Suffolk
Hotel Style:
#1 Business Hotel in Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chesapeake/Suffolk staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chesapeake/Suffolk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 4th floor and the room was quiet, clean and quaint.”
998raymondf, 5 Mar 2017 | Read review
“Corner suites are nice and big :)”
emmaf210, 19 Feb 2017 | Read review
“for quieter room, choose a room a bit farther away from the elevator”
sym4302016, 1 Dec 2016 | Read review
“Probably the best hotel breakfast in the area.”
donaldh465, 4 Sep 2016 | Read review
“Choose a hotel with professional staff and a professional manager NOT Carol”
knowlej22, 10 Aug 2016 | Read review
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