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Hilton Garden Inn Chesapeake/Suffolk

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Hilton Garden Inn Chesapeake\/Suffolk
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454 Reviews from our TripAdvisor Community

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Showing 452: English reviews
Start your review of Hilton Garden Inn Chesapeake/Suffolk
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Reviewed 2 days ago NEW

Everything was good about this hotel. I would recommend this hotel to anyone that has to stay in this area. The only problem i had which some wont find a problem was that the hot tub was almost like a warm bath. It wasnt hot at all. Other than that problem, the hotel was well staffed, easy to get around,...

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Thank Joseph M
Essex, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

This hotel looks newer and larger. The staff is great. I think HGI must hire by personality because everyone is so upbeat and helpful. Our waitress and bartender last night was so cheerful, helpful and appealing. Today, our breakfast waitress was so nice and attentive. The indoor pool is warm and inviting. Our food was delicious. The hotel is clean...

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Thank JackX729
About Hotel's Favourite Review
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings and thank you for sharing your experience. I am truly delighted to hear that you found our hotel above average HGI. It was a pleasure to serve you as well and rest assured I will share your wonderful comments to the entire team. Look forward to your next visit in Suffolk!

Chesapeake/Suffolk, United States
Reviewed 5 days ago NEW

The staff is accommodating, friendly, and remembers your name, the rooms are clean and inviting. The location is desirable for someone who travels within the Tidewater area for business as it is located close to all major areas within, an easy commute to cover a large area.

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Thank elizabethbB5301JM
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings Elizabeth and it was wonderful meeting you yesterday. Thank you for such an awesome review about our hotel and I am so delighted to know that both the hotel and staff delivered the service we are known for. Enjoy your stay here as always!

Wake Forest, North Carolina
Reviewed 1 week ago

Very comfortable and accommodating of our large party at all times. Even after many of us had checked out, we were welcomed to enjoy the spacious sitting area in the lobby with family before we left. The breakfast staff was fantastic, and the food was good.

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Thank jasonlV1149ZR
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings and thank you so much for your feedback and sharing your experience during your stay here. We pride ourselves with our hospitality and I am very delighted to know that overall it was a good experience and you feel welcomed during your stay here! Hope to see you again in Suffolk!

Glade Valley, North Carolina
Reviewed 2 weeks ago

Beautiful, clean, safe, and economical hotel with extremely courteous and friendly staff. Nice amenities with free Wi-Fi. Excellent location, close to shopping and restaurants. Great discount for AARP members.

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Thank 485pattit
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings and thank you so much for sharing your great stay with us. I am very pleased to know that both the hotel and staff provided the service we are known for. We hope to see you again here in Suffolk!

Richmond, Virginia
Reviewed 3 weeks ago

We wanted to get away and glad we selected this hotel. We enjoyed our stay and the friendly staff. We will return to stay longer. Breakfast was delicious and was able to relax before checking out. Nice hotel overall!

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Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you so much for your feedback and sharing your experience as well. I am so pleased to hear you had an excellent stay! Thank you so much and we all look forward to your next visit in Suffolk.

Ottawa, Canada
Reviewed 3 weeks ago

If you have a rental car or some means of transportation, I highly recommend this hotel. The staff are friendly and the rooms are VERY clean. The breakfast buffet was well done, with a well rounded continental breakfast option, or a standard fried breakfast. It's a little bit far from everything, but I think that's symptomatic of how much American...

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Thank dennisgO4036RH
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings and thank you so much for choosing the Hilton Garden Inn Suffolk. I appreciate your feedback and I am delighted to know that both the hotel and staff showed their commitment to hospitality. We look forward to see you back here in Suffolk!

Rockport, West Virginia
Reviewed 4 weeks ago via mobile

Overall the hotel was very nice and pleasant. We only had really 2 issues. At check in on Thursday the front desk clerk was rude and not very friendly. The second issue was it took several minutes to get hot water in the bathroom on the 5 th floor. Other than those two thing it was a very enjoyable stay.

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Thank wrsmith671
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you for sharing your experience during your stay here. Although your stay was very enjoyable and found the hotel very nice and pleasant, I am so sorry during your check in it was a disappointing experience for you. Please rest assured this will be addressed so that other guests will not be disappointed as you were. We hope you...

world
Reviewed 13 March 2017

I would stay here again, and plan to during my next trip for work. Convenient location to Joint Warfighter Center and close to food and movie theater. Wonderful breakfast option and in hotel restaurant with daily meal of the day options and Happy Hour.

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Thank Nature7897
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you for your feedback about our great location and amazing staff and sharing your experience as well. It was a pleasure to serve you and we will look forward to your next visit here in Suffolk!

Cutler Bay, Florida
Reviewed 10 March 2017

Highly recommend staying at the Hilton Garden Inn Suites in Suffolk. Great location and awesome service!! Location is superb full of restaurants and quick access to major highways and roads. Recommend staying for any event..

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Thank NavyDave2
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you so much for your feedback and sharing your experience as well. I take pride with our high accommodation and friendly service and I am delighted to hear you experienced this during your stay here. Thank you so much and we will see you soon.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Garden Inn Chesapeake/Suffolk is a Northern Suffolk hotel and borders the cities of Chesapeake and Portsmouth. In our unique location in Harbor View Commerce Park, we are less than half a mile from businesses like Joint Forces Command and Bon Secours Health Systems, making Hilton Garden Inn ideal for both business and leisure travelers. Our hotel can also host your next conference or event, featuring 4,000 sq. ft. of flexible meeting space for up to 250 guests. Enjoy breakfast, lunch, and dinner at our hotel's Great American Grill(R) Restaurant and Bar. Our Northern Suffolk hotel is also close to shopping, dining, and entertainment, including Bridgeway Commerce Park and Harbour View Grand Cinema. ... more   less 

Additional Information about Hilton Garden Inn Chesapeake/Suffolk

Address: 5921 Harbour View Blvd, Suffolk, VA 23435-3295
Region: United States > Virginia > Suffolk
Price Range: ₹ 6,997 - ₹ 13,476 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chesapeake/Suffolk 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Chesapeake/Suffolk Hotel Suffolk
Hotel Style:
#1 Business Hotel in Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chesapeake/Suffolk staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chesapeake/Suffolk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 4th floor and the room was quiet, clean and quaint.”
998raymondf, 5 Mar 2017 | Read review
“Corner suites are nice and big :)”
emmaf210, 19 Feb 2017 | Read review
“for quieter room, choose a room a bit farther away from the elevator”
sym4302016, 1 Dec 2016 | Read review
“Probably the best hotel breakfast in the area.”
donaldh465, 4 Sep 2016 | Read review
“Choose a hotel with professional staff and a professional manager NOT Carol”
knowlej22, 10 Aug 2016 | Read review
5 of 5