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Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
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537 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Airport Dulles-Gateway
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Showing 512: English reviews
Southampton
Reviewed 30 January 2017

Needed an overnight stay after arriving late to Dulles Airport. Picked this hotel as it was close, cheap, and had free wifi, breakfast and parking - all for something like $64. Did the job fine. The room although basic was clean. Most impressive though was the breakfast - waffle machine and hot food. Very good for a pit stop. On...

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Helpful?
Thank TravellerMich
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello TravellerMich, Thank you for sharing your experience with us. Your feedback is very important to us. I'm glad you were able to enjoy our complimentary shuttle, complimentary wifi and complimentary breakfast. It was our pleasure to be at your service and we hope to serve you again next time you are in our area. Best Regards, Vanessa McManus

Reviewed 26 January 2017 via mobile

Stayed long enough here I loved it its nice it was just like home ..... front desk Ruth is very kind and serves people really good .Kay the breakfast lady is a very clean person if people don't know how to do something she helps . Housekeeping: Mirtila is a very fast cleaner and she cleans very good .. but...

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Helpful?
Thank Jasmin A
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Jasmin A, Thank you for the 5 star rating you have provided Comfort Inn & Suites Airport Dulles-Gateway. My team and I are happy to know that we have provided you with a 5 star service. I would also like to thank you for recognizing my team's great service during your stay especially Ruth, Kay and Mirtila. It was...

Nairobi, Kenya
Reviewed 25 January 2017

This hotel has everything you need for a stay close to Dulles, shuttle, wifi, clean rooms, quiet and helpful staff. Folks at the front desk were very friendly and responsive and the shuttle driver was very nice. The breakfast was well stocked. Made life easier before a long flight.

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Helpful?
Thank L Y
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello L Y, Thank you for sharing your experience with us. I'm glad to hear that you found the hotel and shuttle service very convenient. I also would like to thank you for recognizing my team's great service during your stay with us. We hope to be at your service again when your travel plans bring you back in our...

Reviewed 24 January 2017

I travel to Dulles with my 13 year old daughter, for the Million Women March on DC. The hotel was packed when we arrived at 7:30am and the staff worked to get us into a room by 10am (check-in is 3pm) I can't say enough how impressed I was with the lengths the reception agent, Bilks Akter, went to to...

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Helpful?
Thank Karen K
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Ms Karen K, Thank you for sharing your experience with us and for recognizing my team's great service during your stay. I also would like to thank you for recognizing Bilkis's genuine attitude to your needs. That weekend was very busy and your patience was also appreciated. I'm sure the Million Women March was an experience to remember. We...

Reviewed 29 December 2016 via mobile

I really recommend this hotel the staff are really awesome. The lady in the front desk is really nice. Leyli is one of the coolest and helpful person. I really enjoyed staying at this hotel. Mirtila, Kay-Bre and Ruth are really kind ppl.

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Helpful?
1Thank Aziz A
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Aziz A, Thank you for the 5 star rating you have given Comfort Inn & Suites Airport Dulles-Gateway. My team and I are very please to know that we have provided you with a 5 star experience. I would also like to thank you for recognizing my team's great service and for recognizing Leyli, Mirtila, Kay and Ruth's kindness...

Sandy Hook, Virginia
Reviewed 22 November 2016

Checked in to avoid driving 150 miles after flying in to Dulles from Europe. The staff was most helpful and friendly. The room was large, king bed, micro wave oven over a kitchen style sink, sofa, small refrigerator, large desk, the usual large screen cable TV and Wi-Fi. Very suitable for multi-day business travelers. Ordered pizza for dinner and slept...

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Helpful?
Thank seascottjohnson
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Seascottjohnson, Thank you for sharing your experience with us. Your feedback is very important to me and my team. I also want to thank you for recognizing my team's helpfulness and friendliness during your stay. I'm glad to know that you were satisfied with your large room, breakfast and other amenities of the hotel. It was our pleasure to...

Reviewed 3 November 2016

The hotel has free transfers to and fro the airport and seeing as the airport is not too far off, it is a good option for a lay over. The breakfast was okay, rooms were nice and bed quite comfortable.

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Helpful?
Thank tonymuriuki
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello tonymuriuki, Thank you for sharing your feedback with us. My team and I are pleased to know that you had a great experience with us. We hope to be at your service again next time you are in our area. Best Regards, Vanessa

Reviewed 30 October 2016

Was greeted by Katie at registration, lovely smile and warm personality. Made my check in pleasant. Room was comfortable and relaxing. Check out went smooth. Would recommend to others. Very clean and professionally managed.

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Helpful?
Thank Miller1950
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Miller1950, Thank you for the 5 star rating you have provided us at the Comfort Inn & Suites Airport Dulles-Gateway. My team and I are honored to know that we have provided you a 5 star experience. It was our pleasure to be at your service and we hope to be at your service again next time you are...

Harrisonburg, Virginia
Reviewed 23 October 2016

I stayed at this hotel because the hotel next door was filled. The room was very small with not much space to walk around the bed. The hallway floors were dirty. When I went downstairs to use the gym, none of the machines worked. I even asked the front desk about the machines just to be sure I wasn't missing...

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Helpful?
Thank fsm1
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello, Thank you for sharing your experience with us. My apologies for falling short on some of your expectations. I want you to know that your comments have been noted and will be addressed. It was our pleasure to be at your service and we hope to be at your service again next time you are in our area. Best...

Dubai
Reviewed 2 October 2016

Stayed at this hotel for 2 nights in August and paid by cash. On checking my bank found that they had also charged my card after being assured it had not. To cut a long story short the failed to admit the mistake even when I produced copies of my statement and receipt. Thankfully Booking.com have agreed to refund me....

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Helpful?
Thank porsha
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Ms. Porsha, Thank you for sharing your feedback with us. We have resolved your concerns on being charged twice and it turned out that you were checked in to a different hotel where you paid cash. I'm sorry that this happened to you maam and I'm glad that we were able to work with booking.com to resolve your concerns....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Inn & Suites Dulles Airport is the ideal destination for travelers who want a variety of amenities in a fun and family-friendly location. Use our complimentary Wi-Fi to look up interesting things to do in the Dulles area from our hotel, including a fast trip to the nearby Udvar Hazy Space Center at the Smithsonian National Air & Space Museum, or to many of the close shopping districts that Dulles has to offer. There's something for everyone when you stay at our comfortable hotel near Dulles Airport. ... more   less 

Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Address: 45515 Dulles Plaza, Sterling, VA 20166
Region: United States > Virginia > Loudoun County > Sterling
Price Range: ₹ 5,170 - ₹ 11,126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn
Hotel Style:
#1 Business Hotel in Sterling
#7 Romantic Hotel in Sterling
#8 Family Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Airport Dulles-Gateway staff and other travellers.
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Gig Harbor, Washington

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Questions? Get answers from Comfort Inn & Suites Airport Dulles-Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I used Hotwire and this was the b”
 of 5 bubbles Bleuemoon2, 3 May 2016 | Read review
“tip ask for a king suite the king suite offers a fridge sink and microwave the nicest rooms in the hotel”
 of 5 bubbles DavidLumpp, 26 Feb 2016 | Read review
“Close to Dulles to airport but very quiet, if room faces away from Rt 28 noise is even lower.”
 of 5 bubbles manus628, 14 Feb 2016 | Read review
“visitors should check to see if the floor they stay on allows dogs.”
 of 5 bubbles visitor9/2006, 18 Jan 2016 | Read review
“Do not stay here!!!”
 of 5 bubbles lorib695, 23 Nov 2015 | Read review
5 of 5