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Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
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521 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Sandy Hook, Virginia
Reviewed 2 weeks ago

Checked in to avoid driving 150 miles after flying in to Dulles from Europe. The staff was most helpful and friendly. The room was large, king bed, micro wave oven over a kitchen style sink, sofa, small refrigerator, large desk, the usual large screen cable TV and Wi-Fi. Very suitable for multi-day business travelers. Ordered pizza for dinner and slept...

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Helpful?
Thank seascottjohnson
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Seascottjohnson, Thank you for sharing your experience with us. Your feedback is very important to me and my team. I also want to thank you for recognizing my team's helpfulness and friendliness during your stay. I'm glad to know that you were satisfied with your large room, breakfast and other amenities of the hotel. It was our pleasure to...

Reviewed 5 weeks ago

The hotel has free transfers to and fro the airport and seeing as the airport is not too far off, it is a good option for a lay over. The breakfast was okay, rooms were nice and bed quite comfortable.

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Helpful?
Thank tonymuriuki
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello tonymuriuki, Thank you for sharing your feedback with us. My team and I are pleased to know that you had a great experience with us. We hope to be at your service again next time you are in our area. Best Regards, Vanessa

Reviewed 30 October 2016

Was greeted by Katie at registration, lovely smile and warm personality. Made my check in pleasant. Room was comfortable and relaxing. Check out went smooth. Would recommend to others. Very clean and professionally managed.

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Helpful?
Thank Miller1950
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Miller1950, Thank you for the 5 star rating you have provided us at the Comfort Inn & Suites Airport Dulles-Gateway. My team and I are honored to know that we have provided you a 5 star experience. It was our pleasure to be at your service and we hope to be at your service again next time you are...

Harrisonburg, Virginia
Reviewed 23 October 2016

I stayed at this hotel because the hotel next door was filled. The room was very small with not much space to walk around the bed. The hallway floors were dirty. When I went downstairs to use the gym, none of the machines worked. I even asked the front desk about the machines just to be sure I wasn't missing...

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Helpful?
Thank fsm1
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello, Thank you for sharing your experience with us. My apologies for falling short on some of your expectations. I want you to know that your comments have been noted and will be addressed. It was our pleasure to be at your service and we hope to be at your service again next time you are in our area. Best...

Dubai
Reviewed 2 October 2016

Stayed at this hotel for 2 nights in August and paid by cash. On checking my bank found that they had also charged my card after being assured it had not. To cut a long story short the failed to admit the mistake even when I produced copies of my statement and receipt. Thankfully Booking.com have agreed to refund me....

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Helpful?
Thank porsha
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Ms. Porsha, Thank you for sharing your feedback with us. We have resolved your concerns on being charged twice and it turned out that you were checked in to a different hotel where you paid cash. I'm sorry that this happened to you maam and I'm glad that we were able to work with booking.com to resolve your concerns....

Rio Rancho, New Mexico
Reviewed 21 September 2016

The hotel staff was friendly, courteous and very helpful. In particular Cynthia demonstrated what a great front desk staff member should be. Close to Dulles and very convenient to make flights. Will be back in October.

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Helpful?
Thank jkleins507
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Jkleins507, Thank you for the 5 star rating you provided Comfort Inn & Suites Airport Dulles-Gateway. It was our pleasure to be at your service and we are happy to know that we have provided you with a satisfying experience. I also want to thank you for recognizing Cynthia's exceptional service and attitude during your stay with us. We...

Helsinki, Finland
Reviewed 16 September 2016 via mobile

Hello, I got here because of a business meeting close by. The rooms are average but the aircom makes a terrible noise which makes it difficult to sleep. The breakfast is not of good quality. I do not recommend this place.

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Helpful?
Thank Qoqu
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Qoqu, Thank you for sharing your comments with us. Your feedback is truly appreciated. My apologies if we fell short on some of your expectations and I want you to know that we have noted and will address your concerns. It was our pleasure to be at your service. Sincerely, Vanessa McManus General Manager

Reviewed 29 August 2016

First of all, I want to start off this review by saying that this is by far the fastest wifi that I have experienced in hotel areas. I noticed that the sheets and the blankets on the bed were dirty, however luckily it wasn't that obvious. The cleaning of this hotel definitely needs to be improved because I also noticed...

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Helpful?
Thank Sunny W
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Sunny W, Thank you for sharing your comments with us. My apologies for falling short on some of your expectations. Your feedback is important to us and I want you to know that your concerns have been noted and addressed. It was our pleasure to be at your service and we hope to be at your service again next...

A TripAdvisor Member
1 review
Reviewed 24 August 2016 via mobile

normal hotel,no far to the airport of Dulles Washington...breakfast wonderfull and the staff is a little ok ...,but a little strict when his client is late to take his breakfast...in my condition,this morning,

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Helpful?
Thank A TripAdvisor Member
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello, Thank you for sharing your feedback with us. My apologies if we fell short on some of your expectations. I want you to know that your concerns have been noted and will be addressed. Sincerely, Vanessa McManus

Reviewed 13 August 2016 via mobile

The woman who checked me in was very rude! I was with my 11 year old daughter and at 1:15 a.m. Someone was trying to enter my room which was on the 3rd floor so I quickly pick up the phone to call the reception and no one answered, this went on for 5 minutes someone where someone kept trying...

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Helpful?
Thank Connie M
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Connie M. Thank you for sharing your comments with us. My apologies if we fell short on your expectations. Please know that this is not the kind of service we provide our guest. Your satisfaction is very important to us and I would like to make this right with you. Your concerns have been noted and addressed. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Inn & Suites Dulles Airport is the ideal destination for travelers who want a variety of amenities in a fun and family-friendly location. Use our complimentary Wi-Fi to look up interesting things to do in the Dulles area from our hotel, including a fast trip to the nearby Udvar Hazy Space Center at the Smithsonian National Air & Space Museum, or to many of the close shopping districts that Dulles has to offer. There's something for everyone when you stay at our comfortable hotel near Dulles Airport. ... more   less 

Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Address: 45515 Dulles Plaza, Sterling, VA 20166
Region: United States > Virginia > Loudoun County > Sterling
Price Range: ₹ 4,632 - ₹ 10,898 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
Number of rooms: 104
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Also Known As:
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn
Hotel Style:
#1 Business Hotel in Sterling
#7 Romantic Hotel in Sterling
#8 Family Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Airport Dulles-Gateway staff and other travellers.
7 questions
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Gig Harbor, Washington

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Questions? Get answers from Comfort Inn & Suites Airport Dulles-Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I used Hotwire and this was the b”
 of 5 bubbles Bleuemoon2, 3 May 2016 | Read review
“tip ask for a king suite the king suite offers a fridge sink and microwave the nicest rooms in the hotel”
 of 5 bubbles DavidLumpp, 26 Feb 2016 | Read review
“Close to Dulles to airport but very quiet, if room faces away from Rt 28 noise is even lower.”
 of 5 bubbles manus628, 14 Feb 2016 | Read review
“visitors should check to see if the floor they stay on allows dogs.”
 of 5 bubbles visitor9/2006, 18 Jan 2016 | Read review
“Do not stay here!!!”
 of 5 bubbles lorib695, 23 Nov 2015 | Read review
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