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Candlewood Suites Hotel Sterling

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#10 of 16 Hotels in Sterling
Certificate of Excellence
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Candlewood Suites Hotel Sterling
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181 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Hotel Sterling
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Showing 176: English reviews
Reviewed 14 September 2016

People very nice place. Everything was super clean. A lot of parking spaces. The room was big. We choose the Bedroom with additional room which came with a Bed Sofa. Both rooms with TV. A well considered complete kitchen. The best of all... Internet, Laundry and Gym are free. Let me say that Internet is very Fast considering other Hotels...

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Helpful?
Thank Christian O
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for your review of our hotel. We are happy to hear you enjoyed your stay with us and were able to take advantage of all the great amenities we have to offer. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 14 September 2016 via mobile

My stay here last month was unexpectedly great!! I believe the front desk Ruben set the tone of my stay. He greater me with a friendly smile and explained everything clearly to me. He warned me that he's still in training but it seemed like he'd been working there for years. The price here is fair and all the amenities...

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Helpful?
Thank Salsabin S
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for that great review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon.

Germantown, Maryland
Reviewed 9 September 2016

I stayed at Candlewood suites a few weeks back. I checked in pretty late and the front receptionist Reuben greeted me with a friendly smile. Seeing how tired I probably looked from the drive he offered me some water! He told me if I needed anything to phone in the front desk and he'll try to help in anything he...

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Helpful?
Thank genesisagonzalez27
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

I am pleased to hear you enjoyed your stay with us. Our goal is to make every guest feel at home, so it brings us great joy to hear that we accomplished that with you. Thank you so much for your review of our hotel, we value your feedback. We hope you will visit us again.

Reviewed 9 September 2016 via mobile

I've stayed at the Candlewood hotel a few times, I'm pleased with the price compared to other hotels. I also like how it's very clean has a small kitchen. I will be coming back. Also, Ronald , Sam and Reuben were really nice and helpful at the front desk.

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Helpful?
Thank Kathy C
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for your feedback of our hotel. I am pleased to hear you enjoyed your stay with us and found our staff so helpful. It's something our staff takes great pride in, so we value your comments. We hope you will visit us again soon.

Reviewed 20 August 2016

My stay at Candlewood Suites Hotel in Sterling was great! My hotel room was clean and neat, and the front desk employees were super sweet and hospitable. REUBEN and RONALD were helping me, and they worked really well together. They let me know Reuben was in training, however I would've never guessed since he seemed to catch on quickly and...

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Helpful?
1Thank Sushmita C
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 14 August 2016 via mobile

Hospitality was wonderful. Very convenient for shopping around. Malls are just behind and 4 minutes walking. distance. Will book again. Puneet was a very friendly staff member. Very helpful and courteous. Keep up the good work everyone. I will recommend this hotel to my friends. Price was also be the best, in comparison to other that are more expensive.

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Helpful?
Thank Addiel P
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for choosing our hotel and for giving us that wonderful review. I am happy to hear you enjoyed your stay with us and found our staff so helpful. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon.

Tequesta, Florida
Reviewed 20 June 2016 via mobile

If you have little ones who need a crib don't expect to get one here. First hotel I've EVER heard of who doesn't have cribs. They told me that there was a Walmart around the corner where I could buy one. I'm not spending money to buy a crib or pack n play for 3 nights! Very disappointed.

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1Thank jenpig25
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Northford, Connecticut
Reviewed 1 June 2016

We stayed 2 nights to visit my brother...this hotel was a great price and an immaculate hotel with very friendly staff! The mattress wasn't as nice as some places i have stayed, but fine for the price. Room included a full size refrigerator, small stove, dishwasher, plates, cutlery and cookware. I think it also had a toaster, along with a...

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Helpful?
Thank denisel847
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for that wonderful review. We are pleased to hear you had a great stay with us and were able to enjoy the convenience of a fully equipped kitchen in your room. And believe us, we wish we had a pool too. Although there is a pool right down the street from us that will let you in...

New Haven, Vermont
Reviewed 31 May 2016

Room was immaculate, with nice amenities (stove, sink, dishes, microwave, coffeemaker, kettle, etc). Bathroom spotless, comfortable beds. Rooms were, well, roomy! Not a beautiful spot (middle of a parking lot), but very convenient by a Sam's club and across the street from a Chili's and only a 10-15 minute drive to downtown. Staff was very friendly and it was easy...

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Helpful?
Thank kcsvt
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We do our best to make our guests feel at home and to make sure they have everything they need to have...

Pune, India
Reviewed 11 May 2016

Stayed there around 8 weeks and it was very clean all the time. Location is perfect specially for extended stay due to nearby restaurants and shops. I interacted with Mr.Abraham during my stay he was very helpful with excellent customer service.

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Helpful?
Thank Mars0419
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your extended stay with us. We take great pride in providing our guests with excellent customer service, and Ibrahem did a great job. We value your feedback and hope you will visit us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more   less 

Additional Information about Candlewood Suites Hotel Sterling

Address: 45520 Severn Way, Sterling, VA 20166-8942
Region: United States > Virginia > Loudoun County > Sterling
Price Range: ₹ 5,937 - ₹ 11,465 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Hotel Sterling 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites
Hotel Style:
#5 Business Hotel in Sterling
#11 Family Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Hotel Sterling staff and other travellers.
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San Francisco, CA
over a year ago
Paris, France
over a year ago

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Questions? Get answers from Candlewood Suites Hotel Sterling staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is good”
 of 5 bubbles cristofert2017, 11 Jan 2017 | Read review
“Away from the elevator for quiet rooms”
 of 5 bubbles willybill4, 16 Dec 2016 | Read review
“Take advantage of the snacks in the common area.”
 of 5 bubbles neetbasra, 13 Dec 2016 | Read review
“higher floors have best views”
 of 5 bubbles 541noeld, 25 Oct 2016 | Read review
“2nd floor and above. being close to the elevator was not even a problem”
 of 5 bubbles 426sushmitac, 20 Aug 2016 | Read review
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