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Best Western Dulles Airport Inn

765 reviews
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Traveller (48)
Room & Suite (32)
Dining (4)
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor3%
  • Terrible3%
Travellers talk about
“no elevator”(16 reviews)
“dulles airport”(109 reviews)
“room was clean”(64 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western Dulles Airport Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (765)Write a Review
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Traveller rating
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Show reviews that mention
All reviewsno elevatordulles airportroom was cleanmotel styleshuttle servicegreat staystay there againlong term parkingan early morning flightfree shuttlethe general managerpark and flybooked this hotelnice breakfastone night stayconvenient locationeasy access
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1 - 5 of 687 reviews
Reviewed 1 week ago

No major complaints about the establishment. Staff was helpful and available, especially Sayed and Sarah. Everything is very well maintained. My only two complaints are on the quality of the paper products - really cheap tissue and tp, and the lack of a response to...More

Thank ConorO_10
Hotel's Favourite
Reviewed 8 November 2017

This is a typical Best Westin establishment, it's neat, clean and extremely functional. We used this hotel as a "recovery stop" after an 18 hour trans-atlantic flight from Johhanesburg, via Dakar across several time zones. Staff was super professional and very friendly. The shuttel services...More

1  Thank PhilipdeBruin
Response from BestWestern D, General Manager at Best Western Dulles Airport InnResponded 15 November 2017

Dear PhilipdeBruin, Thank you so much for sharing this great positive experience at our hotel. I am so pleased to understand that we were able to provide you a good start for your Holiday. At BW Dulles, our goal is to provide the best possible...More

Reviewed 2 weeks ago

Spent the extra $40 for a hotel room that offers a decent night sleep. Beds are in need to replacement; wifi is good and you can leave your car there for $5/day if you’re catching a flight. We paid $80 for a Motel 6 type...More

Review collected in partnership with Best Western
Thank Kara O
Response from BestWesternHotels, Corporate at Best Western Dulles Airport InnResponded 1 week ago

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed 2 weeks ago

It a Best Western so you don't need to know if has a spa. But if you are flying in late at night and just need to get to your room to rest this is a great hotel for the price. The shuttle was waiting...More

Thank Walker M
Response from BestWestern D, General Manager at Best Western Dulles Airport InnResponded 1 week ago

Dear Walker M, I am so happy to see your review and truly appreciate you taking the time to share your experience on TripAdvisor. We do our best to ensure our guests have a great experience at our hotel with our sincere customer service and...More

Reviewed 14 January 2018

This place is filthy. When I checked in, I immediately had to call the front desk because there was a dried urine stain on the toilet seat. They sent Edwin from housekeeping to clean it, who apologized and told me that my room had not...More

Thank divawidfevah
Response from BestWesternHotels, Corporate at Best Western Dulles Airport InnResponded 18 January 2018

Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 66 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Sterling
#4 Green Hotel in Sterling
#10 Family Hotel in Sterling
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 66 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Sterling
#4 Green Hotel in Sterling
#10 Family Hotel in Sterling
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (32)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Yong J
19 September 2017|
Answer
Response from Kisma1 | Reviewed this property |
I do not know, I would suggest calling them to ask.
0
Votes
robynscotland
16 September 2017|
AnswerShow all 6 answers
Response from Mark Douglas H | Reviewed this property |
We took a rental auto shuttle to the car rental location. Parked at the BW, and, parked at various stations and took mass transit into/out of DC. Didn't want the "joy" of driving / parking in DC. Best!
0
Votes
daveoakhurst
9 April 2017|
AnswerShow all 6 answers
Response from Urmelh | Reviewed this property |
Go out at door number 6, then go downstairs Right hand side are all the hotel Shuttle ! Departure every 30 minutes 7:15, 45 until midnight
0
Votes
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Room Tips
"There is a cluster of 4 other hotels here. Choose a better quality one."
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"book a ground-level floor so ya don't have to wrestle your luggage"
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"Lower level if you have big bags."
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"Lower floor stay seemed quieter as there was some sort of ac compressor above or second floor room that was a..."
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