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Extended Stay America - Washington, D.C. - Sterling

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Traveller (18)
Room & Suite (20)
Dining (2)
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Overview
  • Excellent55%
  • Very good18%
  • Average2%
  • Poor10%
  • Terrible15%
Travellers talk about
“front desk”(21 reviews)
“room was clean”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (114)
There are newer reviews for Extended Stay America - Washington, D.C. - Sterling
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All reviewsexcellent managerfront deskroom was cleanneeded a place to stayhome away from homedulles airportbernardhousekeeperkitchenette
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21 - 25 of 111 reviews
Reviewed 28 June 2016 via mobile

Stayed here with my boyfriend, and we had a great time. Nice location, within minutes of the Dulles mall and right on route 7. Everyone working there is also very nice and helpful. You don't get daily housekeeping but you can get clean sheets and...More

1  Thank Sarah M
Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - SterlingResponded 30 June 2016

We are glad to read that your stay with us was a great one. I'm glad you enjoyed our hospitality as well as our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in...More

Reviewed 28 June 2016

Run away from this place as soon as you can. I checked in here with my 13 year old son for the night, and am happy we got out of here before getting infected with a disease, or worse! When we opened the door to...More

Thank Shannon M
Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - SterlingResponded 1 July 2016

Thank you for your recent review of your stay. I am sorry to hear that you a bad experience and your room was not clean. Just to make sure this doesn't happened again me and my team will me inspecting each single room before checking...More

Reviewed 3 June 2016

Great Hotel it is good location clean and the most important is not very expensive! really nice staff Good hard working staff and really nice people around here and a lot of stuff to do around the Area.More

1  Thank warrior6522
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - SterlingResponded 6 June 2016

Thank you so much for posting a review of our property. I’m pleased to read that you had a great stay! I truly appreciate your kind comments regarding our convenient location, friendly customer service, and comfortable rooms. Once more, thank you for posting your review....More

Reviewed 3 June 2016 via mobile

I had stay here while I was down there in sterling to visit my family member. It's great location I enjoy my stay with extended stay ,hotel staff very friendly and helpful.alot of restaurant and bar around here with good food. Rate what I paid...More

1  Thank shey91
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - SterlingResponded 6 June 2016

Thank you so much for posting a review of our property. I’m pleased to read that you had a great stay and found our hotel to be a good value! I truly appreciate your kind comments regarding our friendly customer service and will be sure...More

Reviewed 30 May 2016 via mobile

An extended stay doesn't work when you have no utensils, pots, or literally anything (see the pics) in the kitchen. No clean towels daily, my pregnant wife fighting with the night manager to get 1 towel like it was made of whale feathers. "Free Breakfast"...More

1  Thank roachcoachtravel
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - SterlingResponded 1 June 2016

Your review for our hotel was recently brought to my attention. The service issues you described are unacceptable, and I sincerely apologize for your experience. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based...More

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Best Value Properties in Sterling, VA
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$ 83 - US$ 123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 83 - US$ 123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (18)
Room & Suite (20)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Kim S
3 February 2016|
AnswerShow all 2 answers
Response from Asad M | Reviewed this property |
Yes they did provide this service when i stayed there. Better to call and check in advance. 0 seconds ago
0
Votes
Room Tips
"quite floors"
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"sometimes it's hard to sleep when it's sunny outside"
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"Don not stay here, that is the best room advice I can give."
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"Corner room towards restaurant side is really nice"
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