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Holiday Inn Staunton Conference Center

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Wheelchair Access
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Golf Course
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Indoor pool
Outdoor pool
Dry Cleaning
Laundry Service
Heated pool
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Classic
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Annual Sale
Hotel deals
Location
Full view
Getting there
Shenandoah Valley Airport14 km
Albemarle Airport49 km
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Nearby restaurants
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Nearby attractions
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Reviews & more
380Reviews
96Photos
1Q+A
97Room tips
Traveller rating
  • 117
  • 117
  • 79
  • 43
  • 24
Time of year
Traveller type
Language
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  • English
Show reviews that mention
The hotel was fine, except for the restaurant. The restaurant was very unsat. We did not get our breakfast to start off our day correct. BL: We waited approx 45 minutes and still didn't get the meal and when it was finally delivered - it was incorrect and had to go back to the co
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Response from IHGService, Guest Relations Manager at Holiday Inn Staunton Conference Center
Responded 4 weeks ago
Hi Eric D, Thank you for the candid and helpful feedback. While I am glad to know that you did not have any problems with our hotel, I was quite disappointed to see that you did not have a great experience at our restaurant. I understand your frustrations and that should not have been the case. I will definitely let our management team know about this for necessary improvements and training. Again, thank you for the review and for staying with us. I hope that you would still consider staying with us again in the future. Mike F. Case Manager IHGService
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The waffle maker was broken and had been for several days. Considering there was an annual bike festival in the area, I suggested to the dining staff possibly going to Walmart to buy a waffle maker until theirs was fixed. Also, this was a weekend and waffles was one of the few th
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Response from IHGService, Guest Relations Manager at Holiday Inn Staunton Conference Center
Responded 8 Nov 2018
Hello kmtjapan! My name is Anthony and thank you very much for leaving a detailed review. I do hope you're doing well! Glad to have you here as guest! I understand that some of our facilities, such as our swimming pool, the waffle maker and the services we provide, like the location of our facilities and the amenities we offer fell short of your expectations. We work very hard to make sure that we deliver the best accommodations. We will use your feedback as our guide in improving the areas that need attention. Thank you for staying and we hope you give us another chance to show you how great our hotel is. Sincerely, Anthony M Case Manager IHGService
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Appreciated the friendly staff. Location is easy to get to and easy for the bike ride. Room was large and clean and breakfast was good and hot. Also appreciated the carafe of hot coffee in the morning.
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Response from HolidayInnStaunton, Guest Relations Manager at Holiday Inn Staunton Conference Center
Responded 23 Oct 2018
Thank you for your review of the Holiday Inn Staunton. We appreciate the positive comments and will share them with our staff. We hope to welcome you back in the near future.
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We stayed in one of the few dog friendly rooms they have.. the room smelled very musty and moldy.. chair in the room looked like someone just got out of it. Why do the channels on the TV not coincide with what the TV says( 3 CNN channels)It was fine but I wouldn’t go out of my wa
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Response from HolidayInnStaunton, Guest Relations Manager at Holiday Inn Staunton Conference Center
Responded 21 Oct 2018
Thank you for taking the time to submit a review of your recent stay. I apologize it was not up to our standards. We value all feedback and will share your comments with our staff.
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The staff here is easily the worse I've encountered at a Holiday Inn in the last 10 years. I wish I could objectively review the hotel itself, but when the staff is this bad, it doesn't really matter how good/bad the actual hotel (rooms/amenities, etc.) are. Very disappointing.
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Response from HolidayInnStaunton, Guest Relations Manager at Holiday Inn Staunton Conference Center
Responded 18 Oct 2018
Thank you for taking the time to submit a review of your recent stay. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service and facilities we provide. I apologize your stay was not up to our standards. We do have quite a few new faces and are continuing to train on a daily basis. I hope you will give us another opportunity the next time you are in the area.
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Are there smoking rooms?
There are no rooms for smokers. It is a smoke free hotel. There is an area outside the entrance to the hotel with a small bench to sit on where a person can smoke. This is the designated smoking area.
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"Don't eat at the restaurant. You will wait an hour or more and your order will not be right! Bad Service!"
"Rooms facing golf course are not as loud"
"Unless you’re golfing, stay at the Holiday Inn Express a few miles away."
"Room 201 has no real view of the golf course, and you can hear the elevator."
"Always request rooms on the back not the front."
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PRICE RANGE
US$ 68 - US$ 147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn-golf & conf center staunton hotel stauntonholiday inn-golf and conf center stauntonholiday inn stauntonstaunton holiday inn
FORMERLY KNOWN AS
Holiday Inn-Golf & Conf Center Staunton
LOCATION
United StatesVirginiaStaunton
NUMBER OF ROOMS
117
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