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I stayed at this hotel previously, but this time I was very pleased with the changes. The hotel is renovating its rooms, and I was fortunate to receive one of the renovated once. It looked and felt very nice and modern. Although the bathroom is...More
1 Thank Gelber155
Response from Tanja H, General Manager at Holiday Inn Express Washington DC SW-SpringfieldResponded 28 May 2014
Dear Valued Guest,
Thank you so much for staying with us as we continue to improve our interiors, exteriors and customer service skills in an efforts of becoming the number one place to stay in the Springfield Area. We listen to our guests and take...More
Friendly staff but the room smelled like cigarette smoke even though it was a non smoking room. AC was also very weak in the room leaving it slightly muggy. The free breakfast was barely edible. The ATM was also broken when I needed cash for...More
Thank Buddy F
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Washington DC SW-SpringfieldResponded 31 May 2014
Dear Buddy F,
Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete...More
A lot of the staff do not all speak English as their first language, but everyone was friendly there - no bad attitudes. I was given bad directions to the Metro and got lost. Seemed to be perhaps it was better to give bad directions...More
This hotel is under reconstruction. The pool is closed. The breakfast is mediocre at best. I try to carefully filter places i will stay to get value and a good minimum standard. This hotel is far below that standard. It's a two star and at...More
Response from Tanja H, General Manager at Holiday Inn Express Washington DC SW-SpringfieldResponded 4 May 2014
Dear Valued Guest,
We sincerely apologize for not having met your expectations. As we continue to identify areas of improvement during our renovation process, your feedback is greatly appreciated. We are currently renovating one floor at a time and do our very best to do...More
We selected Holiday Inn Express, Springfield, VA for the reasonable price of the rooms and the free breakfast as well as the shuttle to the Metro. Our room was clean and had recently been remodeled; the beds were comfortable and the large refrigerator was nice....More
US$ 100 - US$ 161 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Washington Dc Sw-Springfield Hotel Springfield ,