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All reviewshi expresscinnamon rollsfront deskroom was cleanmetro stationschool groupsstandard farebreakfast areashuttle serviceolder hotelfree breakfastbagelshot breakfastexercise roomthe hotel offersstaff was very friendly and helpfulsamir
My family and I have been in search of a new home. During that time, we have spent some time here at the hotel. This has become our Second Home, with family included! Every time we come, we are always greeted with smiles, and genuine...More
1 Thank ComfortablyLis
Response from Mary Joy A, Manager at Holiday Inn Express Washington DC SW-SpringfieldResponded 19 January 2018
We are absolutely thrilled that you enjoyed your experience with us! I am glad to hear that our staff and shuttle services helped made your trip a memorable one. Thank you again for taking the time to write this wonderful review and we hope...More
I stayed three nights here for business meetings nearby. The price was very good for the area, but went up $20 per night. The front desk seemed short staffed and distracted, especially rhe first night. The next morning I realized that it was probably staffed...More
Thank Bill J
Response from Mary Joy A, Manager at Holiday Inn Express Washington DC SW-SpringfieldResponded 18 December 2017
Good Day Bill J,
I appreciate you sharing your review and for staying at our property. As our valued guest, I am sorry to hear about your experience with the unplugged outlet you encountered. With our desire to exceed guest's expectation, I apologize we fell...More
We were here for 2 nights and a day. Very nice room, what you would expect. Only thing I would suggest is for the registration desk staff to be familiar with major events in DC and the area. We were there on the Sunday of...More
Nice rooms, especially suites, with everything in good condition. Helpful staff. Would stay here again. Expensive, but good value near Washington. Some restaurants within easy walk in a safe area and very close to I-395.
Stopped for just an overnight. Location was easy to get to from I-95 & check-in was quick. Room was clean & comfortable - bonus, small Keurig in the room! We didn't eat the free breakfast but did take a look & there were plenty of...More