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Extended Stay America - Washington, D.C. - Springfield

Booking.comUS$ 160*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Extended Stay America - Washington, D.C. - Springfield
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215 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Springfield
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Showing 214: English reviews
Lancaster, Pennsylvania, United States
Reviewed 27 August 2016 via mobile

This hotel was average. A little dingy, smelled kind of funny and there was mold on the shower curtain. It's in a decent location, close to the mall and about 20min from DC. It is also right on the highway so we were able to get right on the route for the rest of our trip. It's nice that there's...

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Helpful?
Thank ArielleVW
00esa, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

We appreciate your stay and for taking the time to leave feedback. We are glad that you liked our convenient location. However, we regret the housekeeping issue you faced in your room, and that our breakfast offerings was not up to your expectations. We have shared your feedback with the respective teams to see how we can improve our guests’...

Ewa Beach, Hawaii
Reviewed 2 August 2016

This place is NOT what you think it is. Don't get fooled by the pretty pictures on the website. The property is neglected and you will be, too. Staff are elusive as the proverbial Bigfoot or Loch Ness.

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Helpful?
Thank T9728IEjohng
00esa, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for choosing our hotel for your recent lodging needs. We are committed to delivering excellent service and accommodations for all of our guests, and it seems we missed the mark with your stay. I have shared your comments with our entire staff to ensure our focus remains on exceptional service. We hope you will give us another chance...

South Jersey
Reviewed 27 July 2016

This hotel was nice, clean and friendly after a terrible exoerience we left at another local hotel. It was late at night when i got there. Beds were comfortable,it was clean ,good price and I felt safe. Good location friendly staff.

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Helpful?
Thank gwevans
00esa, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for giving us an opportunity to host you at Extended Stay America - Washington, D.C. – Springfield. Our goal is to provide a great experience for our guests with clean, comfortable and well-maintained​ suites and excellent service, all in a safe environment, and we are glad this was your experience. It is also nice to read that you...

Alexandria, Virginia
Reviewed 3 July 2016 via mobile

We reserved this hotel for 2 months during our homelessness. Upon arrival, we began discovering a list of concerning items in the room from stained and ripped bedspreads to live mold on shower curtain to hair on new sheets to rust in the sink. Please see pictures attached. We asked for the Manager to call us back and we never...

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Helpful?
Thank Rohini H
00esa, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for staying with us and sharing your review. We are terribly sorry about the issues you experienced during your stay with us, and even more so that we did not appropriately correct the situation to your satisfaction. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. Although...

East Lansing, Michigan
Reviewed 26 June 2016

the hotel is close to subway station, the room is large,the service is good. the hotel can free park, so it is easy for people to come there, the hotel's free breakfirst is ok,and the hotel's wifi is good

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Helpful?
Thank linxin3
00esa, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

We are delighted you chose to stay at Extended Stay America - Washington, D.C. – Springfield. We are also happy to read you liked our convenient location, on-site facilities, friendly service, and that you were satisfied with your room. It is pleasing to hear you found our Wi-Fi and breakfast offerings to be adequate. Thank you for being our guest,...

Santiago, Chile
Reviewed 16 June 2016 via mobile

Basic hotel There is no breakfast but you can grab some cereal bars and a cup of cofee.... Cleaning every day is charged extra and i asked for it and they seems did not assign my request..... When asking there were no clear explanation..... Parking is free Next to a mall including a Target Kitchen in the room

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Helpful?
Thank Maria-Raquel_Araos
00esa, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

We are pleased you were happy with your overall stay. We apologize for the error with the housekeeping service, and are happy it did not have an overall negative impact on your stay. We will take your feedback to make the necessary improvements so this does not happen again. With our location being so convenient for your needs we hope...

Alexandria, Virginia
Reviewed 2 June 2016 via mobile

This is my first experience with Extended Stay so I have nothing to compare this facility to. I required a one night stay in the area and the price was reasonable. Located away from traffic and in a semi-secluded area, this hotel seems basic, a little dated and not particularly clean. The room is a sufficient size and the queen...

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Helpful?
Thank Cindi51058
00esa, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for choosing our hotel for your accommodation needs. We are happy you found us to be of good value and that you were satisfied with your comfortable accommodation. It is also good to read that you liked our pool area, the breakfast we served and our convenient location as well. However, we are sorry for the service issues...

Atlanta, Georgia
Reviewed 27 April 2016

thank you to the staff who checked me in on the evening of April 21 and upgraded me to Two double beds, Great location near the metro station, and mall where we had a great meal. Perfect for a visit to DC!

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Helpful?
Thank Margaret S
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that we could accommodate to your needs with our exceptional customer service and convenient location! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Round Rock, Texas
Reviewed 19 April 2016

My family and I stayed a week and a day total. We had reserved our Studio Rooms back on December 2015. When we arrived, our reservations had been cancelled with no explanation. So we were given left over rooms. We never had maid service, no sheets changed, no trash emptied. All five of my family members in a total of...

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Helpful?
Thank ericandmildred
Great Falls, Montana
Reviewed 12 April 2016

My family styed here while we waited to close on a house. There was nothing cheaper or closer to our area so, I guess we got what we paid for. They are pet friendly to include, cats, but there are no cans for the waste. Front desk clerks lack common customer service such as welcoming their customers and can't multi-task....

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Helpful?
Thank DaisyD401
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I have retrained our front desk staff to make sure we are providing each guest with professional and prompt customer service to ensure your experience is not repeated. I...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Washington, D.C. - Springfield

Address: 6800 Metropolitan Center Dr, Springfield, VA 22150-1921
Region: United States > Virginia > Fairfax County > Springfield
Price Range: ₹ 6,012 - ₹ 10,279 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Springfield 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Extended Stay America Springfield
Extended Stay Springfield
Springfield Extended Stay
Hotel Style:
#7 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Washington, D.C. - Springfield staff and other travellers.
1 question
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San Francisco, California
5 months ago

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Questions? Get answers from Extended Stay America - Washington, D.C. - Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If at all possible visit the hotel first.”
jrust0012017, 26 May 2017 | Read review
“Be cautious if you want a smoke free experience.”
AmyC230, 18 Apr 2017 | Read review
“5th floor has smoking rooms.”
mike662014, 12 Apr 2017 | Read review
“Loved my room very much, but main thing best customer service”
r0bel79, 6 Apr 2017 | Read review
“Check the hot water in the room before you unpack!”
kellyo98, 17 Dec 2016 | Read review
5 of 5
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US$ 160* /night
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Prices are for 1 room, 2 adults
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