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Extended Stay America - Washington, D.C. - Springfield

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Extended Stay America - Washington, D.C. - Springfield
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200 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Springfield
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Showing 199: English reviews
Santiago, Chile
Reviewed 16 June 2016 via mobile

Basic hotel There is no breakfast but you can grab some cereal bars and a cup of cofee.... Cleaning every day is charged extra and i asked for it and they seems did not assign my request..... When asking there were no clear explanation..... Parking is free Next to a mall including a Target Kitchen in the room

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Helpful?
Thank Maria-Raquel_Araos
00esa, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

We are pleased you were happy with your overall stay. We apologize for the error with the housekeeping service, and are happy it did not have an overall negative impact on your stay. We will take your feedback to make the necessary improvements so this does not happen again. With our location being so convenient for your needs we hope...

Alexandria, Virginia
Reviewed 2 June 2016 via mobile

This is my first experience with Extended Stay so I have nothing to compare this facility to. I required a one night stay in the area and the price was reasonable. Located away from traffic and in a semi-secluded area, this hotel seems basic, a little dated and not particularly clean. The room is a sufficient size and the queen...

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Helpful?
Thank Cindi51058
00esa, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for choosing our hotel for your accommodation needs. We are happy you found us to be of good value and that you were satisfied with your comfortable accommodation. It is also good to read that you liked our pool area, the breakfast we served and our convenient location as well. However, we are sorry for the service issues...

Atlanta, Georgia
Reviewed 27 April 2016

thank you to the staff who checked me in on the evening of April 21 and upgraded me to Two double beds, Great location near the metro station, and mall where we had a great meal. Perfect for a visit to DC!

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Helpful?
Thank Margaret S
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that we could accommodate to your needs with our exceptional customer service and convenient location! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Round Rock, Texas
Reviewed 19 April 2016

My family and I stayed a week and a day total. We had reserved our Studio Rooms back on December 2015. When we arrived, our reservations had been cancelled with no explanation. So we were given left over rooms. We never had maid service, no sheets changed, no trash emptied. All five of my family members in a total of...

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Helpful?
Thank ericandmildred
Great Falls, Montana
Reviewed 12 April 2016

My family styed here while we waited to close on a house. There was nothing cheaper or closer to our area so, I guess we got what we paid for. They are pet friendly to include, cats, but there are no cans for the waste. Front desk clerks lack common customer service such as welcoming their customers and can't multi-task....

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Helpful?
Thank Daisy D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I have retrained our front desk staff to make sure we are providing each guest with professional and prompt customer service to ensure your experience is not repeated. I...

Alexandria
Reviewed 13 March 2016 via mobile

I am a frequent tenant of the extended stay in Springfield. I generally like to take advantage of the weekend discounts there. I also have not found another hotel that will let you Check in at 3am that day for the price of one night as most hotels will charge you for two.

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Helpful?
Thank Raleigh K
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for posting a review of our property. I'm so pleased to hear that we could accommodate your needs and provide you with a comfortable stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed 15 February 2016 via mobile

Pool, elevator, laundry room; It has everything I needed, any questions the staff had beyond taken care of me, such hospitality that makes you feel at home when you're away. Dominique and Nounie are incredible managers and have a wonderful crew. Thank you all.

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Helpful?
Thank Joshua T
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed 27 January 2016 via mobile

I wish I didn't have to give it any stars. I booked this hotel, last minute, and at a discounted rate. Upon arrival, the room had a very stale smell. Possibly of smoke (I booked as non smoking), the bed was very uncomfortable, and I woke up to bed bugs. I immediately called the front desk, concerned because I had...

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Helpful?
1Thank Danzelle R
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Thank you very much for providing us with your feedback. If...

Springfield, Virginia
Reviewed 15 January 2016

Great location and very friendly environment. Staff was friendly, rooms clean Great place to stay if your stay is long or short. Easy to get on to major freeways and great location in Springfield Virginia..

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Helpful?
Thank CswsWsws
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that we were able to accommodate your needs with our friendly customer service and convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Okinawa, Japan
Reviewed 14 January 2016 via mobile

Where to begin? I try to be unbiased and as factual with my reviews as possible, so here are the facts: Continental breakfast is gone before 6:45 am. Staff doesn't maintain the coffee, granola bars, fruits, etc. so everyday the coffee was empty. Multiple guests mentioned this on my way out daily. Room service doesn't clean the room, only once...

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Helpful?
Thank Roger M
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for your recent review of your stay. The service issues you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will coach our staff to make sure each guest receives professional customer service. Additionally, I will make sure we are frequently walking our property to ensure it meets our company’s high...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Washington, D.C. - Springfield

Address: 6800 Metropolitan Center Dr, Springfield, VA 22150-1921
Region: United States > Virginia > Fairfax County > Springfield
Price Range: ₹ 5,144 - ₹ 7,783 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Springfield 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Extended Stay America Springfield
Extended Stay Springfield
Springfield Extended Stay
Hotel Style:
#7 Business Hotel in Springfield
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smell it first.”
 of 5 bubbles T9728IEjohng, 2 Aug 2016 | Read review
“you can walk to the Franconia/Springfield trans easily.”
 of 5 bubbles DaisyD401, 12 Apr 2016 | Read review
“The 5th floor is for smokers only”
 of 5 bubbles 157phillippaa, 18 Aug 2015 | Read review
“2nd floor has cleaner rooms”
 of 5 bubbles 162imada, 21 Jul 2015 | Read review
“Like in any hotel, do yourself a favor and don't be one the 1st floor.”
 of 5 bubbles 758calebb, 27 Jun 2015 | Read review
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