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Courtyard Springfield

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213 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Springfield
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Showing 209: English reviews
Reviewed 27 July 2016

I stayed at this hotel with a group. Overall, the hotel did a great job with preparing for and handling the group. The confirmation I received a week before my staff was incorrect, but it was quickly corrected when I called into customer service. The downfall for me with the hotel was the housekeeping. Used drinking glasses were not removed...

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Helpful?
Thank M. Dee G
Springfield_CY_GM, General Manager at Courtyard Springfield, responded to this review

Dear Valued Guest, Thank you for sharing with us your experience on your last stay with us. I apologize if we did not meet your expectation due to our housekeeping service. Your feedback is very important to us and I will make sure to share it with our team so it can be addressed immediately. In the future, do not...

Reviewed 26 July 2016 via mobile

I've lived in this area before and enjoy coming back to visit everyone now and then. Geographically perfect you can pretty much get to anywhere from here. Clean,friendly and just great all around. Oh there some really nice Korean food around the corner.

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Helpful?
Thank Peter N
Springfield_CY_GM, General Manager at Courtyard Springfield, responded to this review

Dear Valued Guest, Thank you for the wonderful comments about your recent stay with us. It is a pleasure having you as a guest. If there is anything else I can assist you with, please feel free to let me know. I thank you for staying with us and look forward to accommodating your stay in the future.

Oviedo, Florida
Reviewed 24 July 2016

Being a loyal Marriott customer, I've stayed at several Marriott properties, Courtyard included, and have had mostly great experiences. This particular site is the first one to disappoint me. The room was fine, clean, as it should be, and the the breakfast offering was as expected. What disappointed me was the fact that the housekeeping staff threw out or took...

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Helpful?
Thank Grace L
Springfield_CY_GM, General Manager at Courtyard Springfield, responded to this review

Dear Valued Guest, Thank you for sharing your comments and concerns with us. I would like to first apologize for the inconvenience you experience during your last stay. I can understand how frustrating it can be when you come back to your room and your items are missing. I can assure you that it was done unintentionally and our staff...

Dublin, Ohio
Reviewed 20 July 2016 via mobile

I was here for three days on a recent business trip which was right across the street from this hotel. This is a very basic courtyard Marriott but it gets the job done well. For one, all of the staff are super polite and helpful! This is a big plus. Secondly, they have a gym and a swimming pool on...

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Helpful?
Thank Ness S
Springfield_CY_GM, General Manager at Courtyard Springfield, responded to this review

Dear Valued Guest, Thank you for the wonderful comments about your recent stay with us. I am please to hear you had an exceptional stay. If there is anything else we can assist you with, do not hesitate to let us know. I thank you for staying with us and look forward to accommodating your stay in the future.

Rolla, Missouri
Reviewed 19 July 2016 via mobile

This hotel is in general very good. Rooms are wide and clean, staff is friendly, and parking is easy. However, breakfast is really below standards. Expensive and not good. It should be really improved. I had breakfast included and could get to tiny items and a coffee only.

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Helpful?
Thank VeraPizzaMargherita
Springfield_CY_GM, General Manager at Courtyard Springfield, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience with us. I apologize if we did not meet your expectations in our Bistro food service. As a valued guest, your feedback is very important to us and will make sure to share it with the team. I also want to share with you that our breakfast included rates do...

Reviewed 20 June 2016

Stayed here for 7 weeks and I got to know some of the staff pretty well, especially the bartender Alex. After a few days I felt like Norm from the show Cheers -- sat down, "hey how you doing?", my usual drinks ready to go. The lobby staff I came across were always smiling and helpful, rooms were clean, food...

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Helpful?
1Thank Terry M
Springfield_CY_GM, General Manager at Courtyard Springfield, responded to this review

Dear Valued Guest, Thank you for sharing the wonderful comments about our staff and Alex. I will make sure to share this with our team. It was a pleasure having you stay with us and I look forward to accommodating your stay in the future.

Roswell, Georgia
Reviewed 2 June 2016 via mobile

This hotel is a wonderful place to stay. The staff was welcoming and thoughtful. It is right near a local mall so there are plenty of good places to eat nearby. The rooms are comfortable and have everything you would need. The exercise room is complete and easy to use, it even has disposable ear phones to listen to the...

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Helpful?
Thank Caterwal
Springfield_CY_GM, General Manager at Courtyard Springfield, responded to this review

Dear Valued Guest, Thank you for sharing with us your experience at our hotel. I am pleased to hear we were able to meet your needs. Your comment about the channels in the exercise room is very helpful and will make sure to address it with the team. I thank you for staying with us and look forward to accommodating...

Auburn Hills, Michigan
Reviewed 1 June 2016

Upon arrival to the room, we found a glass cup on the balcony with water and cigarette butts. It was late and we wanted to go to sleep so I asked that housekeeping take care of it when they cleaned the next day. The next day, after housekeeping had come and gone and we returned the cup was still on...

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Helpful?
Thank trobinson1983
Springfield_CY_GM, General Manager at Courtyard Springfield, responded to this review

Dear Valued Guest, Thank you for sharing your comments and concerns with us. I apologize if we did not meet your expectations. As a valued guest, your feedback is important to us and will make sure to address it immediately. In the future, do not hesitate to ask for the manager on duty to address any concerns you may have....

Mason, Ohio
Reviewed 31 May 2016 via mobile

For a bigger than usual property there should at least be 2 working elevators but only 1 was functional and it was moving very slow, hence the 4 stars. Rest was as expected. Clean rooms, breakfast was ok. I would recommend this to others. Staff was friendly and courteous.

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Helpful?
Thank Felix_the_Cat_23
Springfield_CY_GM, General Manager at Courtyard Springfield, responded to this review

Dear Valued Guest, Thank you for the great comments about your recent stay with us. Your feedback is very important to us and will make sure to share it with our team. In the future do not hesitate to ask for the manager on duty to address any concerns you may have. I thank you for staying with us and...

Minocqua, Wisconsin
Reviewed 17 May 2016

Marriott is missing it's typical attention to detail here. While the price was right...the hotel is dated. It was clean...but things like a bent shower rod, a door handle askew, and peeling wall paper makes me wonder how this could have been missed. The front desk personnel were great....very welcoming and polite. The gathering area off the lobby is quite...

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Helpful?
Thank iaabc
Springfield_CY_GM, General Manager at Courtyard Springfield, responded to this review

Dear Valued Guest, Thank you for sharing with us your experience at our property. Your feedback is very important to us and will make sure to share it with our staff. I apologize if we did not exceed your expectations. In the future do not hesitate to ask for the Manager on Duty to address any concerns you may have....

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Springfield

Address: 6710 Commerce St, Springfield, VA 22150-1632
Region: United States > Virginia > Fairfax County > Springfield
Price Range: ₹ 6,605 - ₹ 15,839 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Springfield 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Courtyard By Marriott Springfield Hotel Springfield
Springfield Courtyard
Springfield Marriott
Hotel Style:
#4 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Springfield staff and other travellers.
1 question
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Wartburg, Tennessee
23 days ago

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Questions? Get answers from Courtyard Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another property.”
 of 5 bubbles HAL101, 14 Nov 2016 | Read review
“Go to the top floor”
 of 5 bubbles bestvinesp, 11 Nov 2016 | Read review
“Hotel information on Expedia is misleading - Beat to call in and confirm with reception of the amenities.”
 of 5 bubbles TravellerSJ2010, 27 Aug 2016 | Read review
“Use the Marriott app and look for the rate with $20 free daily meal credit, usable on any food or "drink" in the hotel (hint, hint).”
 of 5 bubbles terrymD8241AR, 20 Jun 2016 | Read review
“Don't pay for the balcony rooms!”
 of 5 bubbles trobinson1983, 1 Jun 2016 | Read review
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