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Holiday Inn Richmond Airport

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Holiday Inn Richmond Airport
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111 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Cedar Bluff, Virginia
Reviewed 23 October 2016

The hotel was very inviting, as you check in the (2) ladies were nice and very helpful especially when trying to find a nice restaurant. I was a bit surprised that I didn't hear the air planes landing and taking off from my room (the Richmond International Airport is just across the highway). Even though I was there for a...

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Helpful?
Thank Hilbillydoc
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

We are so happy to hear your stay was pleasant. Sorry to hear your conference was boring. Thank you for taking the time to write a review about your recent stay. I do apologize for the inconvenience that the elevator caused. We look forward to you staying with us again in the future.

Reviewed 18 October 2016 via mobile

My employer put me up in this place for a couple of nights for a business meeting. Therefore, I can't complain too much, as it was on their dime. One of the two elevators was out of order. That left only one operational where the wait times were up to 10 minutes. The view outside my room window was a...

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Helpful?
Thank Noel B
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

Thank you for your candid review of your recent stay with us. I do apologize for the issues with elevator. We do hope to see you again in the future.

Roanoke, Virginia
Reviewed 17 October 2016 via mobile

This is an older property that has been remodeled , but under the covers it has issues. One of the two elevators was out of service, for a week or more according to staff, and the bathrooms are tub style and a little small. The hotel staff was very pleasant and engaging. The bartender was also a pleasure but, you...

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Helpful?
Thank Roanoketraveler888
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Cumberland, Maryland
Reviewed 26 July 2016 via mobile

This is a very nice, clean hotel. Staff was extremely nice and accommodating. Stayed here on a road trip and have flagged it in my contacts as a place I'll definitely stay again when in the Richmond area! The breakfast staff also was very friendly and accommodating to our children and to us. Helpful, clean, safe, crisp and peaceful. Great...

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Helpful?
Thank ItalianStallion76
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

Thank you for your kind words. We are happy that your expectations were met and our staff was friendly and accommodating. We look forward to seeing you again soon.

Miramar, Florida, United States
Reviewed 19 July 2016

I had my weekend family reunion here on July 8 to July 10 2016. Everything was amazing!! The rooms were clean and top of the line,the service for all my banquets were excellent and the food was great.

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Helpful?
Thank EvelynWade
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

The Wade Family was wonderful!! We are so happy you chose our hotel to have your family reunion. Our staff enjoyed serving your family and friends during the event. We hope you will come back again soon.

Atlanta, Georgia
Reviewed 16 July 2016 via mobile

Upon walking in at 11:40PM the front desk clerk asked me my name. I told her my name. She stared blankly at me and asked me my name again. I told her again. She said they didn't have a room for me. I pleasantly told her they probably did, that I had booked on their web site, that I had...

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Helpful?
Thank UrbnPhoto
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

Please accept my sincere apology for the issues you encountered upon check in. This is not our "standard" and we will address this with the clerks on duty. We appreciate your comments and will share these with our team so that we can continue to improve our services. I do appreciate your candid review and again I apologize that your...

Ytown
Reviewed 30 June 2016 via mobile

Pros: Check-in was smooth. Staff was very welcoming and friendly. Kids are free for dinner. We went off-site for breakfast, but would have been better off eating at the hotel. Pool was short on towels and staff kindly and promptly brought some to the pool. Beds were comfortable. Bathroom was clean. Cons: Had to get key cards reprogrammed three times....

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Helpful?
Thank alypsu00
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

Thank you for your candid review. So glad the kids enjoyed seeing the planes. Our staff strives to provide quality customer service, and I am happy to hear you received that during your stay with us. Please note that the reviews are shared with all departments to we can improve on areas that need it. We hope to see your...

Reviewed 29 May 2016 via mobile

We had a confirmed reservation for a 2 bedroom suite at this hotel which I booked on the hotel website - not a third party! When we reached there after driving 6 Hrs ready to crash, the dumb lady at the front desk tells us that they had cancelled our reservation because they were overbooked , hence they did not...

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Helpful?
Thank shalmathews
IHGService, Guest Relations Manager at Holiday Inn Richmond Airport, responded to this review

Dear shalmathews, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the issues you had with your reservation and for falling below your expectations regarding our staff. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded...

Plainfield, Illinois
Reviewed 25 April 2016

Very Nice Holiday in, very clean, very friendly staff, the bartender Caroline was awesome and the food was good, a little more variety on the menu would be better, but all in all the service was awesome! If I return to the area will stay here again!

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Helpful?
Thank Donnyginski
Billie H, General Manager at Holiday Inn Richmond Airport, responded to this review

Very nice comments. Thank you for taking the time to write a review of your stay. I am happy that our staff was "awesome" as well as food. Please come back and stay with us again soon.

MD USA
Reviewed 20 April 2016

Stayed here with a group over a long weekend. First the good - check in was uneventful and the room was clean and ready. The lobby has a full restaurant with bar which makes it very convenient for a late bite if you arrive late at night. Now the bad - the WIFI was AWFUL. Our entire group complained about...

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Helpful?
Thank ColleeninBaltimore
IHGService, Guest Relations Manager at Holiday Inn Richmond Airport, responded to this review

Dear ColleeninBaltimore, Thank you for taking a moment to tell us about your experience at our property. It is nice to hear that you were satisfied with our hotel's amenities and room accommodation. However, it is disappointing to know that your stay would have been perfect had it not been for the Wi-Fi connection and for that, we offer our...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Richmond Airport Hotel conveniently located only a mile from the Richmond International Airport (RIC), the Holiday Inn of Sandston, VA is a new hotel close to Richmond's finest attractions and businesses. Our Sandston hotel's central location provides easy access to great Richmond attractions, from racing at the Richmond International Raceway and Colonial Downs to events at the Richmond Convention Center, the Coliseum and VCU's Siegel Center. You can explore history and fine living at Mankin Mansion, the New Kent Winery and the waterfront district of Rocketts Landing, or take the family for a day of fun and education at the Virginia Aviation Museum. Business travelers appreciate our Richmond hotel's proximity to businesses such as Dominion Resources, Hewlett Packard, Million Air, Philip Morris Research Center, Qimonda, Smurfit-Stone and Thomas & Betts. You can utilize our business center, five meeting rooms and free Internet access to meet your business needs. This new hotel near the Richmond International Airport offers more than Richmond motels, as we feature an indoor pool and a 24-hour fitness center for use during your stay. You can satisfy your hunger without breaking your budget at the 1607 Bistro & Bar, our lounge and restaurant where kids can eat for free. Book with us today to reserve your Sandston, VA hotel room near Richmond's culture, history and all the area has to offer! ... more   less 

Additional Information about Holiday Inn Richmond Airport

Address: 445 International Center Dr, Sandston, VA 23150-1336
Region: United States > Virginia > Sandston
Price Range: ₹ 8,282 - ₹ 9,640 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Richmond Airport 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Holiday Inn Richmond-Airport Hotel Sandston
Sandston Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front have better views and less A/C noise”
 of 5 bubbles Hilbillydoc, 23 Oct 2016 | Read review
“All rooms seemed equal”
 of 5 bubbles ColleeninBaltimore, 20 Apr 2016 | Read review
“Either side you are looking at parking lots, but one side has the sun the other shade.”
 of 5 bubbles Keydawn, 22 Jun 2015 | Read review
“Stay at any of the others surrounding hotels. There are lots to choose from.”
 of 5 bubbles 210paty, 30 May 2015 | Read review
“Avoid the elevator area. Get a room on the side away from the airport.”
 of 5 bubbles FredL757, 29 Mar 2015 | Read review
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