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Courtyard Richmond Airport

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Courtyard Richmond Airport
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425 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Richmond Airport
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Showing 424: English reviews
La Habra, California
Reviewed 7 September 2016 via mobile

This is where the flight crews stay! That in itself is a terrific endorsement, and we had an incredibly early flight the next morning. It ended up a great decision to stay here. Not only was the room one of the nicest we stayed in on our two week trip, we had a good dinner at the bar, and the...

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Helpful?
Thank kvctinker
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear kvctinker, We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Frederick...

Chicago, Illinois
Reviewed 26 August 2016 via mobile

I chose this property for the proximity to the airport. It's an easy & quick shuttle ride. The attitude of the front desk associate was challenging but perhaps she was new or inexperienced with more than one customer. Regardless, the rest of the front desk team for my short stay met the high standard I've come to expect from a...

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Helpful?
Thank Douglas T
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear Douglas T, As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come...

Sterling, Massachusetts
Reviewed 25 August 2016

Stayed 2 nights in Richmond, as my plane was delayed. But, I had an excellent stay at the Courtyard. Nights of 08/11 & 12 Location: Terrific Noise - Quiet - even though I was on the first floor Parking - No trouble Whirlpool Tub - Awesome! Helped my sore back. Restorative, very restorative. Front Staff - Fun. Joked around with...

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Helpful?
Thank kamikazekiddo
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear kamikazekiddo, Thank you for sharing your experience at the Courtyard Richmond Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to...

Naples, Florida
Reviewed 18 August 2016 via mobile

You can't get any closer to the airport then this location. The free airport shuttle had me from baggage claim to check in within a matter of minutes. They also offered free shuttle service within a certain radius. This hotel is typical of other Courtyards and pricing is consistent with the brand. All of the staff I met on my...

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1Thank BlueMarlinDave
Duncan O, General Manager at Courtyard Richmond Airport, responded to this review

Thanks for the very the great comments about my hotel Yes we truly appreciate this. Yes we are looking forward to welcoming you back on your future trips to Richmond. Please feel free to get in touch with me if you need to stay with us again. Kind Regards. Duncan O

Reviewed 17 August 2016 via mobile

I have always been a fan of Marriott properties so I will start by saying that. I needed a place to crash for the night as I was heading to NC to pick up my mother In law. I found this hotel to be a great price so I booked it. Let me tell you, when I walked in I...

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Helpful?
Thank Bmack34
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear Bmack34, So happy to know about your experience with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Frederick Bowers (Front Desk Manager)

Virginia Beach, Virginia
Reviewed 14 August 2016 via mobile

My husband and I attempted to go to another hotel closer to Busch Gardens. Our room had dirty towels and was not cleaned. We got our money back and drove 45 min to the Courtyard Marriott. Taneesha at the front desk knowingly understood our weary state and upgraded us to a spa suite! The receptionist and staff provided exceptional service...

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Helpful?
Thank caitlindbull
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear caitlindbull, So happy to know you enjoyed staying with us. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Frederick Bowers (Front Desk Manager)

Joplin, Missouri
Reviewed 9 August 2016

Stayed two nights and both were quiet. The staff was friendly, the hotel was clean. My room was very clean, the bed was comfortable and the temperature controls worked perfectly. I took the shuttle which was easy.

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Helpful?
Thank 200nightsontheroad
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear 200nightsontheroad, Thanks for your feedback. We are happy to know you enjoyed staying with us. We hope to see you soon! Frederick Bowers (Front Desk Manager)

Cornville, Arizona
Reviewed 1 August 2016

The place is great. The staff is friendly, courteous and helpful. The manager must have graduated from hotel management training at the top of his class. He passed his training down to his employees. The Bistro had great food, good variety making it quite convenient.

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Helpful?
Thank larryjuskie
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear larryjuskie, Thank you so much for taking the time to share your feedback with us. I will use your words to train and motivate my staff to an even higher level of customer service. We hope to see you again should your travels bring you back to Richmond Va. Frederick Bowers (Front Desk Manager)

San Diego, California, Usa
Reviewed 28 July 2016 via mobile

I stayed here 1 night prior to a morning flight out of Richmond. I checked in (Jena was very friendly), then returned my rental car & took the hotel courtesy shuttle back to the Courtyard. You call the hotel to request the shuttle. Friendly drivers. My room looked recently refurbished, though the mattress was saggy & could use replacing. The...

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Helpful?
Thank GigiLJ
Duncan O, General Manager at Courtyard Richmond Airport, responded to this review

Gigi, Firstly, I want to thank you for taking time to review my hotel your comments mean a lot to us. We are happy that you enjoyed our drivers' professionalism, something that we appreciate so much. Please come stay with us again while in Richmond, we are looking forward to hearing from you and seeing you. Kind Regards Duncan Oburu

Reviewed 26 July 2016 via mobile

First off, I only stayed for a night as I had a very early flight the next morning and I still felt it was such an excellent stay that I had to review it. First off, I called the hotel when I dropped off my rental car at the airport and the shuttle was there to pick me up within...

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Helpful?
Thank laurenann42514
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear, laurenann42514 Thanks so much for your feedback. It warms us to know that we provided customer service that made you feel comfortable and at home. We look forward to seeing you again. Frederick Bowers (Front Desk Manager)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Richmond Airport

Address: 5400 Williamsburg Rd, Sandston, VA 23150-1222
Region: United States > Virginia > Sandston
Price Range: ₹ 7,776 - ₹ 11,999 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond Airport 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Courtyard By Marriott Richmond Airport Hotel Sandston
Courtyard Hotel Richmond Airport
Courtyard Sandston
Sandston Marriott
Sandston Courtyard
Courtyard Hotel Sandston
Hotel Style:
#4 Romantic Hotel in Sandston
#5 Family Hotel in Sandston
#5 Business Hotel in Sandston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Richmond Airport staff and other travellers.
2 questions
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baltimore
over a year ago

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Questions? Get answers from Courtyard Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony on the courtyard is a must”
 of 5 bubbles 882philipf, 3 Dec 2016 | Read review
“check how far the hvac vent is from the desk/dresser combo.”
 of 5 bubbles joebobbilly, 24 Oct 2016 | Read review
“away from elevator; front or back was quiet”
 of 5 bubbles markwD1009BD, 23 Sep 2016 | Read review
“Ask for a courtyard facing room with a terrace.”
 of 5 bubbles 106briank, 31 May 2016 | Read review
“The double rooms are the only way to go. The king rooms are tiny by comparison.”
 of 5 bubbles 524glebn, 15 Apr 2016 | Read review
5 of 5