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BEST WESTERN PLUS Richmond Airport Hotel

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BEST WESTERN PLUS Richmond Airport Hotel
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429 Reviews from our TripAdvisor Community

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Showing 422: English reviews
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Reviewed 1 week ago via mobile

We needed a one night stay, and wanted something in the "mid" price point. This place did the job. The place appears well run as the rooms were well maintained and the staff was responsive. The bonus was that the free breakfast was nicer than we expected given the price.

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Helpful?
Thank John C
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

Williamsburg, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 8 January 2017 via mobile

I've used this hotel several times when I've flown out of Richmond. I live an hour from the airport and find I can tolerate early morning flights better if I'm only a mile or two from the airport. The hotel offers shuttle service to the airport. Although right off the highway and an older hotel, I found it very quiet,...

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Helpful?
1Thank Jennifer A
About Hotel's Favourite Review
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. It was a great pleasure to read that you appreciate your stay especially our clean comfortable rooms and our airport shuttle. Thank you again for posting your feedback and recommendation. We look forward to hosting you again, next time you visit the area. Lorenzo Hinton Sales...

Reviewed 2 weeks ago via mobile

Great price; great bedding; great service; great airport shuttle; great breakfast; great stay. The staff even let us leave our oversized golf bags in the office, rather than schlep them up to our rooms. A bit hard to find, but now that we've found it we will return often.

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Helpful?
Thank BEVERLEY E
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

Chesapeake
Reviewed 2 weeks ago

The hotel is very cleaned and the bed is very comfortable. The bath has mango soap and body gel pumps in them and also pumps for hair shampoo, conditioner and lotion, which elevates the bar of soap an the small containers of amenities, great choice.

Review collected in partnership with Best Western
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Helpful?
Thank Carmelia H
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

Barrie, Canada
Reviewed 3 weeks ago

Have had a lot of stress. Needed some time away. Took a drive to Florida with family for a week. Just relaxed and forgot the clock for a few days. It was good to get away and get rid of the winter blahs everyone seems to get in Feb. Just what was needed. Hotels and staff were great.

Review collected in partnership with Best Western
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Helpful?
Thank Linda M
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. It was a great pleasure to read that you appreciate your stay especially our clean comfortable rooms and our airport shuttle. Thank you again for posting your feedback and recommendation. We look forward to hosting you again, next time you visit the area. Lorenzo Hinton Sales...

Nova Scotia
Reviewed 4 weeks ago

We are avid users of Best Western for their close proximity to highways, cleanness and comfort. The staff are friendly and obliging. The breakfast are generally very good for a quick bite when your on the move.

Review collected in partnership with Best Western
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Helpful?
1Thank FinleyNovaScotia
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

Reviewed 4 weeks ago

This hotel worked for my group as it had plenty of shops and restaurants within a 5 minute drive. Hotel rooms were nicely furnished with large flat screen tv, fridge and microwave. When we arrived, we were met by Dequan and she was very friendly and nice. Excellent service. Unfortunately, some of the clientele weren't the best and their were...

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Helpful?
1Thank Joanie C
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

Richmond, Virginia
Reviewed 10 February 2017

Has a great staff. The help make you feel at home when your far away from home. I'll defiantly come back to best western again. The only thing I didn't enjoy was the stain on my rooms floor but that's nothing compared to other hotels I've stayed at.

Review collected in partnership with Best Western
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Helpful?
1Thank kristys368
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! I deeply apologize about the stain on the rug I will definitely have our maintenance take care of that immediately. It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always...

Pocomoke City, Maryland
Reviewed 4 February 2017

after years of staying at this hotel when visiting and doing antiques show, I checked out Jan. 23 with lots of hugs and farewells--always comfortable and great value. I always got my room 112 near the lobby so if I fell or had problems could get help easily. The hotel enabled me to keep doing shows for years when I...

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Helpful?
1Thank lindseysw
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your positive comments. We are so glad to hear that you enjoyed ever stay with us! We are going to miss you dearly, we are going to see how we can name room 112 after you in remembrance. I hope you enjoy New Mexico, start your new adventures and know that you will always have a place...

Tucson, Arizona
Reviewed 25 January 2017

This a nice Best Western and is very close to the Richmond Airport. The room was clean and safe, although the heater/air conditioner on the wall was loud and the breakfast was disappointing. Having said that, this is an excellent value. I would stay again.

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Helpful?
1Thank Martha345
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. It was a great pleasure to read that you appreciate your stay especially our clean comfortable rooms and our airport shuttle. Thank you again for posting your feedback and recommendation. We look forward to hosting you again, next time you visit the area. Lorenzo Hinton Sales...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about BEST WESTERN PLUS Richmond Airport Hotel

Address: 5300 Airport Square Ln, Sandston, VA 23150-1232
Region: United States > Virginia > Sandston
Price Range: ₹ 5,752 - ₹ 9,346 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Richmond Airport Hotel 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Best Western Sandston
Hotel Style:
#1 Best Value Hotel in Sandston
#2 Family Hotel in Sandston
#4 Business Hotel in Sandston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Richmond Airport Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Richmond Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“recommend 112”
 of 5 bubbles lindseysw, 4 Feb 2017 | Read review
“NONE Management will cheat you.”
 of 5 bubbles terrybI6428DA, 30 Dec 2016 | Read review
“Hotel has connecting rooms, keep in mind if you don't want a connecting door.”
 of 5 bubbles 44hueyl, 7 Nov 2016 | Read review
“We always try to stay away from elevators and ice machines. Neither caused us a problem here.”
 of 5 bubbles drtom100, 1 Nov 2016 | Read review
“First floor was noisy.”
 of 5 bubbles MDtraveller2, 8 Oct 2016 | Read review
5 of 5