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Holiday Inn Express Richmond Airport

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Traveller (25)
Room & Suite (22)
Dining (4)
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Overview
  • Excellent22%
  • Very good36%
  • Average23%
  • Poor7%
  • Terrible12%
Travellers talk about
“yogurt”(9 reviews)
“richmond airport”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Richmond Airport
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Special Offer: Book Direct and Save
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (141)
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All reviewsyogurtrichmond airportbiscuits and gravyfree breakfastwould stay againturkey sausageroom was spaciousstayed one nighthieflightfuneralcheckinunitsrefrigeratorclerk
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31 - 35 of 140 reviews
Reviewed 20 April 2016

The overall experience was great, but the cleanliness with the hotel room and bathroom wasn't up to par. There was black hair in the shower and on the tile floor. While I was working out in the room I,noticed food particles all over the floor...More

Thank Lindsay N
Response from BadalPTL, General Manager at Holiday Inn Express Richmond AirportResponded 21 April 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 16 April 2016

I stayed here two nights. The room was clean and spacious. There was a TV and wifi, but the speed was about 2 MB/s over wireless. The food, however, was the worst experience I've ever had at a restaurant. There is no complimentary breakfast, which...More

Thank petersdinklage
Response from BadalPTL, Manager at Holiday Inn Express Richmond AirportResponded 18 April 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 15 April 2016

I can't stand bathroom overhead lighting that also turns on a fan. That noise is annoying!! Wi-fi didn't connect and could not get an ethernet cord from the front desk. Very spacious rooms, good breakfast variety and very convenient to the airport. Very pleasant staff....More

Thank PinkPearl2
Response from BadalPTL, Manager at Holiday Inn Express Richmond AirportResponded 15 April 2016

Thank you for staying with us we have taken into consideration and looked into the issue

Reviewed 25 March 2016

I had to stay here on business. The staff were very professional but the suite I was in was awful. It smelled moldy and I soon discovered why, one wall had black mold growing on it. The jetted jacuzzi had mold not just in the...More

1  Thank dr_D1030
Response from BadalPTL, Manager at Holiday Inn Express Richmond AirportResponded 29 March 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 19 March 2016

Check in was fine, friendly front desk person. She was kind of what we would call a hippie, back in the day, but I liked her. The room smelled a little stale, but I was so tired I didn't care. I walked over to the...More

Thank mch18155
Response from BadalPTL, Manager at Holiday Inn Express Richmond AirportResponded 21 March 2016

Thank you for sharing your thoughts and comments about our hotel. Your review is important as it will help us monitor the things we need to improve on and the things we are good at. I appreciate your positive feedback towards most of our hotel...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$ 131 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$ 131 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (25)
Room & Suite (22)
Dining (4)
Pool & Beach (2)
Questions & Answers
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newyoricancharm
18 March 2016|
AnswerShow all 3 answers
Response from luki13 | Reviewed this property |
The typical breakfast is biscuits and gravy, eggs/omlets, bacon or sausage, breads, oatmeal, fruit, yogurt, cereal and juice/coffee. We like it. Not sure about the service dog requirements. Typically any place like to see... More
1
Vote
Kevin S
21 October 2015|
AnswerShow all 2 answers
Response from Lew L | Reviewed this property |
I have seen a shuttle buss parked there doubt there is free parking
0
Votes
Room Tips
"Don't stay here!!!"
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"Don't bother, go to one of the hotels next door!"
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"Check the room out when you arrive and if you are missing anything you need. Call front desk."
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"Get room facing parking lot - top floor"
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