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Holiday Inn Express & Suites Charlottesville - Ruckersville

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Holiday Inn Express & Suites Charlottesville - Ruckersville
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311 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Charlottesville - Ruckersville
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Showing 309: English reviews
Virginia City, Nevada
Reviewed 3 July 2015

Hotel was under massive construction , was there for a wedding, what a mess! Number 1 should have been told it was under massive construction, would have went some where else, insulation came thru the ac vents everything in our room was covered! Including our lungs , have an appointment with a lawyer Monday morning, we have not breathed right...

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Helpful?
3Thank David S
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this review

Dear David S, Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Karen G. Case Manager IHGCare

Raleigh, United States
Reviewed 29 June 2015

I was given a confirmed rate of $ 90 a night. Upon checking in the rate was $150. The clerk was confused and got the manager on duty. The manager told me that it was a computer error. When I told that the 90 was the rate given to me verbally also she offered to find out who the person...

Review collected in partnership with Best Western
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Helpful?
3Thank Robert U
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this review

Dear Robert U, Thank you for taking the time to express your thoughts and concerns. It is disheartening to know that your experience was not as seamless as it should have been. This is definitely not the type of service we aspire to deliver, and for that we are truly sorry. We also apologize for the inconvenience you experienced due...

Clayton, NC, United States
Reviewed 29 June 2015

Rude management staff; refused to honor room rates quoted and confirmed to our entire party, claiming "computer error." My husband awoke to find that tiny bits of styrofoam had blown through the AC system and covered our room. Would never stay in this hotel again.

Review collected in partnership with Best Western
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2Thank Elizabeth J
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this review

Dear Elizabeth J, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again...

Alexandria, United States
Reviewed 26 June 2015

I was forced to go on a business trip on my own dime. I found this place, called to book. Raj was super friendly and funny on the phone, so ended up booking there. He gave me a great rate. I check in and Paul, was super friendly, checking me in. I had an issue with the TV remote.. (not...

Review collected in partnership with Best Western
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Thank Taj M
Rochester, New York, Usa
Reviewed 26 June 2015

Outside appearance was under construction BUT inside It was very nice!! The room was very spacious. Fitness center was perfect!! IT was very airy and many exercise devices to pick! That was awesome. Location was 6 miles north of where my conference was. I was satisfied. Getting out of the parking lot was a little challenge during the rush hour....

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Thank M00se1976
Rochester, New York, Usa
Reviewed 26 June 2015

This hotel is going through renovation and it was somewhat not a plesant looking. Inside of the hotel was very night. Fitness room was big and airy!!!! LOVE it.. Free parking! Dunkin Donut is across the parking lot. Location was pretty good. Traffic during the rush hour can be a challenge.

Review collected in partnership with Best Western
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Thank M00se1976
Jefferson, GA, United States
Reviewed 25 June 2015

We wanted a place close to Monticello so we selected this location since we were traveling down from Pennsylvania, and we were very pleased. . I walked into the lobby and could not have been better greeted by the receptionist. After long hours traveling my wife and i were able to get in a pleasant walk in the parking lot...

Review collected in partnership with Best Western
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Thank Tim L
Alexandria, United States
Reviewed 22 June 2015

Despite the hotel undergoing renovations, our stay at the hotel was perfectly pleasant and relaxing. Staff was wonderfully helpful, the rooms were clean and comfortable and checkin-checkout was quick and easy! Grateful for wonderful service, a quiet atmosphere to rest, and a convenient location for stopping during business trips!

Review collected in partnership with Best Western
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Thank Cathy S
Stoughton, Massachusetts
Reviewed 21 June 2015 via mobile

When I stayed the hotel was under construction. Was as expected however room could have been cleaner. Dusty and stray hairs in bathroom and on carpet. Not much for the front desk staff. No instruction about where breakfast was or that they had a pool or fitness facility. They do have a free shuttle to the airport. Wifi weak at...

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Helpful?
Thank morrishouse1276
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this review

Dear morrishouse1276, Thank you for taking the time to write a review about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal during your visit. We would like to apologize for the inconvenience caused by the renovations and for the shortcomings of our front...

Tuckahoe, New York
Reviewed 17 June 2015

Hotel is new and clean. Construction was going on but didn't affect the guests. Service was very good. Pool closes at 9pm - a little early for an outdoor pool in summer. Breakfast was good. Typical hotel breakfast. Staff very nice.. Free Wi-Fi is a nice extra. Didn't use fitness center but it was big and looked good.

Review collected in partnership with Best Western
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Thank Patty G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the new 100 percent non-smoking Holiday Inn Express & Suites in Charlottesville - Ruckersville. We are conveniently located on Route 29, four miles north of the Charlottesville Albemarle Airport (CHO). With our location being 14 miles north of Downtown Charlottesville, we offer a quiet setting off the highway. Leisure guests will find the Holiday Inn Express and Suites Charlottesville - Ruckersville near popular area attractions: Thomas Jefferson's Monticello, James Madison's Montpelier, Shenandoah National Park, Monticello Wine Trail and the University of Virginia. Share the spirit of the Cavaliers at Scott Stadium or catch a concert at John Paul Jones Arena. As a guest at our modern hotel near Charlottesville, enjoy convenient amenities including free breakfast, on-site parking and Wi-Fi with every stay. Our hotel also features a 24-hour fitness center, business center and seasonal, outdoor pool. ... more   less 

Additional Information about Holiday Inn Express & Suites Charlottesville - Ruckersville

Address: 5920 Seminole Trail, Ruckersville, VA 22968-0900 (Formerly Charlottesville Airport Inn & Suites)
Region: United States > Virginia > Ruckersville
Price Range: ₹ 5,970 - ₹ 15,160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Charlottesville - Ruckersville 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Plus Charlottesville Airport Inn And Suites
Best Western Plus Charlottesville Airport Hotel Ruckersville
Best Western Ruckersville
Ruckersville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Charlottesville - Ruckersville staff and other travellers.
3 questions
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Lewisburg, West Virginia
over a year ago
Thornton, Colorado
over a year ago
Berkeley Springs, West Virginia
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Charlottesville - Ruckersville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sits behind Dunkin Donuts off 29.”
 of 5 bubbles 568tamalas, 18 Oct 2016 | Read review
“#1-Best Hotel to stay in Ruckersville Virginia”
 of 5 bubbles eavey123, 18 Oct 2016 | Read review
“don't get one with a connecting door.”
 of 5 bubbles jtbmom, 28 Aug 2016 | Read review
“The hotel is in a small town but close to local restaurants or even to Charlottesville.”
 of 5 bubbles 839lesk, 23 Jun 2016 | Read review
“be advised they rooms on the first floor and the lobby gets loud in the morning with free breakfast.”
 of 5 bubbles Jeff1519, 20 Jun 2016 | Read review
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