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Residence Inn Roanoke Airport

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#16 of 40 Hotels in Roanoke
Certificate of Excellence
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Residence Inn Roanoke Airport
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186 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Vermont
Reviewed 1 week ago

Don't feel like I got my money's worth. 25,000 points and $100 pet fee. Staff was friendly and helpful. Struggling with what they had to work with. Mainentance guy who came up to try and fix our TV was great. I think he was very busy. Thought the fridge didn't work, but finally figured out it was turned off. Bed...

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Helpful?
Thank goochave
Adam M, General Manager at Residence Inn Roanoke Airport, responded to this review

Dear Goochave, Thank you so much for staying with us at the Roanoke Residence Inn by Marriott. We appreciate your patronage. I am so sorry to hear that our hotel was under renovation during your stay with us. We are currently under renovation until the end of February. Renovations are never ideal for our guests but I am confident you...

Atlanta, Georgia
Reviewed 1 week ago

Previously a terrific hotel, the current renovation has made this hotel even better. Clean and fresh re-done rooms and hallways look fantastic. Also 100% smoke free and dog friendly! Very welcoming and outgoing staff. Great breakfast and complimentary late afternoon wine/beer party.

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Helpful?
Thank BirdieBeaBo
Adam M, Manager at Residence Inn Roanoke Airport, responded to this review

Dear BirdieBeaBo, Thank you for taking the time to review the Residence Inn Roanoke Airport! We are so happy to hear that you enjoyed your stay. Our renovations are nearing completion and we are excited to offer our guests a new hotel in March. We are also glad you took the time to enjoy our breakfast that now offers scrambled...

Richmond, Virginia
Reviewed 3 weeks ago

I stay here on business once a month. The rooms are spacious, homey and very comfortable. Good breakfast in the morning offering hot and cold selections. Undergoing a renovation so I can't wait to try out a newly renovated room next week. Staff are all friendly and pleasant.

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Helpful?
Thank Jim S
Adam M, Manager at Residence Inn Roanoke Airport, responded to this review

Dear Jim S, We are delighted to hear your stay at the Residence Inn Roanoke Airport was enjoyable. We pride ourselves on our welcoming staff, spacious suites, and family-like atmosphere. We are glad you had the opportunity to enjoy our hot breakfast featuring scrambled eggs, made to order waffles, and turkey sausage, as well as our cold selections, featuring make...

Reviewed 4 weeks ago

I stayed just for night in December, 2016. It is a nice Residence Inn, clean and well maintained. The location is also good, close to Airport, restaurants and grocery store. The breakfast is good, much better than what I normally get in other Residence Inns.

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Helpful?
Thank Pradeep A
Adam M, Manager at Residence Inn Roanoke Airport, responded to this review

Dear Pradeep A, Thank you for staying with us at the Residence Inn Roanoke Airport. We are glad you enjoyed your stay. Our property was built just minutes away from great local dining, plenty of shopping, and grocery stores. We are also pleased to offer a new breakfast with a customization station to create your perfect breakfast. We hope to...

Houston, Texas
Reviewed 4 weeks ago

When I first visited this area this was the 1st hotel I stayed in. Maybe it was about 6 months ago. Ever since then I have been trying to get back in. Which I was able to do yesterday 1/17/2016 to see why they have been sold out the last few months. They are remodeling which the hotel was so...

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Helpful?
Thank Angel H
Adam M, Manager at Residence Inn Roanoke Airport, responded to this review

Dear Angel H, Thank you for staying with us at the Residence Inn Roanoke Airport. We are so glad to hear you have enjoyed your stays with us. We are happy to tell you our renovation is nearing an end, with a completion date of March 1st, 2017. At this time, it should be easier for you to make you...

Grove City, OH
Reviewed 3 January 2017

Love the suites! Very roomy,, comfortable for two grandkids and grandparents. Kitchen makes snacks easy for all of us! Bed is super comfortable and the bathroom area is nicely arranged. Only drawback is the breakfast: no chocolate milk or apple juice for kids. Not a great choice in cereals for younger kids and the scrambled eggs were not fully cooked........

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Helpful?
Thank Jani P
Adam M, Manager at Residence Inn Roanoke Airport, responded to this review

Dear Jani P, Thank you for staying at the Residence Inn Roanoke Airport. We are glad to hear that you enjoyed your spacious suite, complete with a full kitchen, and that it made your trip easier and more enjoyable. We are sorry that our breakfast fell short of your expectations. We pride ourselves on providing a great breakfast with a...

Reviewed 25 December 2016 via mobile

Today is Christmas Sunday and this morning I was rudely awaken before 8am by workers renovating a room above mine. I called the front desk to complain and I was told that they will be renovating all day from 8am to 6pm and there was a sign at check in thta stated this. Thye offered to change our room, but...

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Helpful?
Thank Kevin F
Adam M, General Manager at Residence Inn Roanoke Airport, responded to this review

Dear Kevin F, Thank you so much for staying with us at the Residence Inn by Marriott Roanoke Airport. We appreciate your patronage. I am so sorry to hear you were disturbed by our renovation team. Unfortunately, there is never a good time to do renovations and I'm sorry that you were disturbed. We have taken every possible precaution to...

Clearwater, Florida
Reviewed 25 December 2016

2 minutes to the Roanoke Reginal airport. Eat in our out. There's a Kroger grocery store 3 minutes away. If you don't feel like cooking you have aboundeent eateries all within a mile or two. The team there does a nice job with the complimentary breakfast. Rooms are good size with kitchens.

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Helpful?
Thank Steven M
VA
Reviewed 15 November 2016 via mobile

Late check in and early check out. TV wasn't working in the room so front desk immediately upgraded the room to a suite. Both the first room as well as the upgraded room / suite were clean and comfortable. Great customer service!!!

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Helpful?
Thank micheleboys
Adam M, General Manager at Residence Inn Roanoke Airport, responded to this review

Dear Micheleboys, Thank you so much for staying with us at the Roanoke Residence Inn. We appreciate your patronage. I am sorry to hear that your TV wasn't working properly in the first room you were issued. I am happy to hear that my staff was able to quickly rectify the situation and get you into another room. I am...

Missoula, Montana
Reviewed 8 November 2016

We had been travelling the Blue Ridge Parkway and Skyline Drive, so the extra space a Residence Inn offers was very welcoming. We were also tired of eating out, so the kitchen was another reason we booked here. The staff was very friendly, but as I said in the title of the review, the pillows are terrible. It feels like...

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Helpful?
Thank jandn

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Roanoke Airport

Address: 3305 Ordway Dr NW, Roanoke, VA 24017-1916
Region: United States > Virginia > Roanoke
Price Range: ₹ 8,603 - ₹ 13,845 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Roanoke Airport 3*
Number of rooms: 80
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Also Known As:
Residence Inn Roanoke Airport Hotel Roanoke
Roanoke Residence Inn
Hotel Style:
#8 Family Hotel in Roanoke
#13 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Roanoke Airport staff and other travellers.
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Questions? Get answers from Residence Inn Roanoke Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor the was very quit with no one above.”
 of 5 bubbles stevenmA2652IL, 24 Dec 2016 | Read review
“Corner suites have fireplaces!”
 of 5 bubbles SGTHoepful, 25 Oct 2016 | Read review
“Our families stayed on different sides of the hotel and all was good!”
 of 5 bubbles steelr98, 16 Oct 2016 | Read review
“Try not to get the two-bedroom suites next to the ice machines.”
 of 5 bubbles KateDK, 20 Aug 2016 | Read review
“A room away from the pool is quieter”
 of 5 bubbles Zukracer, 10 Aug 2016 | Read review
5 of 5