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The Hotel Roanoke & Conference Center, Curio Collection by Hilton

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110 Shenandoah Avenue, Roanoke, VA 24016-2025
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Traveller (1098)
Room & Suite (154)
Dining (46)
What is Travellers’ Choice?
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 37 hotels in Roanoke
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled in the heart of downtown Roanoke, our historic hotel welcomes guests with modern luxury and the warmest traditions of southern hospitality. In the gateway to Virginia's Blue Ridge, our hotel places you steps away from downtown's burgeoning culinary scene and arts districts. You'll be just minutes from endless mountain adventures. After exploring, the hotel's AAA Four-Diamond food and beverage options await, including the newly renovated Pine Room & 1882 Lobby Bar.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Billiards
Free airport transportation
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool with view
Outdoor pool
Shallow end in pool
Fence around pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Evening entertainment
Free shuttle or taxi services
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French, Spanish, Arabic and 3 more
Hotel links
Special Offer:Price Match Guarantee
3300Reviews43Q+A100Room tips
Traveller rating
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ChamL wrote a review 2 Jul
Lynchburg, Virginia410 contributions186 helpful votes
My wife and I along with a number of family and friends stayed here for our son's wedding. Everything was perfect. Parking was easy, check-in smooth, the room very nice, the lobby bar and restaurants, the staff, really everything could not have been nicer. There is even a covered bridge over the nearby railroad tracks to get to downtown Roanoke where there are lots of things to do. We are already talking about a return stay.
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Date of stay: June 2022
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kevinkorell wrote a review Jul 2021
Lakewood, New Jersey308 contributions150 helpful votes
Hotel's Favourite
As a Hilton Honors Diamond member, I like to stay at different hotels within the portfolio. I had been to Roanoke once before, and stayed at another property across town. Returning by train with friends, we opted for Curio Hotel Roanoke as a place to stay before and after an Amtrak trip together on Saturday 7/10/21 and leaving Sunday 7/11/21. The check-in process was quick and the people in our group did not have to wait long. We were soon in the rooms we had chosen through the online check-in process the previous day. My room was as preferred, away from elevators and ice machine. It was certainly ample sized for my needs. View was towards downtown and the railroad tracks (which are no issue when you've arrived by train). The bathroom had decent room for my toiletries and the shower was modern and did not lack hot water. We had breakfast in the Regency Room, and were served quickly. Food was good. Upon check-out, which was as cordial as check-in, I opted to have my receipt e-mailed to me, so I did not get to look at it. Overall, we were very happy with this property, and it comes highly recommended. I don't agree with the recent change to Hilton corporate procedures that replaced complimentary breakfast with a food/beverage credit. Definitely a step down for loyal guests of the chain who earned the perk. Nevertheless, my breakfast was eligible for a $12 credit, which I did not realize I did not get until the receipt was accessible in my account the following Monday 7/12 I called the hotel, and after being switched twice from the intake phone call to Reservations to Accounting, I finally spoke with Ann who said she would look into this and e-mail me a new copy of my receipt with the adjustment. The adjustment did hit my account the next day, Tuesday, so thanks to all for making the correction!
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Date of stay: July 2021
Rooms
Location
Service
Room Tip: Room on 4th floor facing railroad no noise issue but might be sensitive to some
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1 Helpful vote
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Response from Brian Wells, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Responded 3 Aug 2021
Dear kevinkorell, thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest and as a loyal member. It is wonderful to read you took the train in and enjoyed the entire experience. I am also happy to read the issue experienced was resolved in a quick and professional manner. I will share your kind words with the team and I hope we have the privilege to serve you again soon! Sincerely, Brian Wells General Manager
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William wrote a review Jun 2022
USA10 contributions1 helpful vote
Location was perfect. Hotel is connected to downtown Roanoke by an enclosed aerial walkway. However, it sits on its own plot of beautifully landscaped land which makes it much quieter than downtown and we were glad we choose to stay here instead of in the middle of downtown. Self-parking isn't free, but it is plentiful and gated (there were four reserved spots for Hilton Diamond members close to the entrance). The hospitality started in the parking lot; a little electric golf cart followed us in to the lot and offered to drive us with our luggage up to the front entrance which would otherwise have been a bit of a trek to walk uphill with luggage. The lobby is grand and has two restaurants and a bar attached to it. At check-in, as a Hilton Gold I was upgraded from a 2 queen standard to an executive level 2 queen room which ended up being a spacious corner room. As others have mentioned, it is a bit odd that the executive level rooms are on the first floor. (The pool was right outside our windows on one side.) The room was beautifully appointed and even had a small table with two chairs in addition to a chair for the desk. The shower / tub temperature and pressure were good, although the tub was a bit slow to drain (it could keep up with the shower but only if the tub hadn't accumulated any water from the tub faucet yet). The TV had a hotel channel playing a documentary on the history of the hotel which I enjoyed watching, too. The executive room came with a $10pp F&B voucher in addition to the $15pp credit for being a Gold member, which I think was because the executive lounge no longer offers food at least in the evening, although sodas and supposedly coffee were still available. (I saw a bunch of people go in the lounge in the morning but I don't think breakfast is available anymore either.) The service in the Regency Room was top notch and five star for dinner. It was appropriately more laidback for breakfast but still excellent. We ordered off the menu for breakfast; most items are priced around $15 (basic drinks included in the price). Portions were generously sized, and while some items overlapped with the buffet, others (mains or sides) were only available from the menu. The buffet appeared to offer a dangerously large selection of excellent hot and cold choices for those who prefer it.
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Date of stay: May 2022
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Response from Brian Wells, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Responded 4 weeks ago
Dear ywlke, thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest and delighted you enjoyed your entire experience. I will share the kind words with our entire team and hope to serve you again soon! Sincerely, Brian Wells General Manager
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RonSanLuisdelaPaz wrote a review Jun 2022
San Luis de la Paz, Guanajuato67 contributions29 helpful votes
The good experience started when our Uber driver told us we would be staying in the best hotel in town. From there it just got better. We got in late on a rainy night after a long tiring day of flying from California, and we must have looked it, because the desk clerk said it seemed to him that we deserved a nice room. Imagine our surprise to walk into a full suite, so many thanks to him for his consideration. The separate living room came in very handy for entertaining family during our stay. It's an older, historical hotel so the rooms are smallish, but still lovely and well appointed, and the beds are so comfortable. Having drinks at the lobby bar was relaxing and the fire in the fireplace was just the right touch. Breakfast at the Regency Room was wonderful as well. It's a beautiful hotel that lives up to its reputation, and it was a wonderful experience staying here.
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Date of stay: May 2022
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Response from Brian Wells, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Responded 4 weeks ago
Dear RonSanLuisedelaPaz, thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest and delighted you enjoyed your accommodations! I am also delighted to read you took advantage of the food and beverage outlets on property. I will share the kind words with our team and we hope to serve you again when your travels return you to the region. Sincerely, Brian Wells General Manager
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Tiffany wrote a review May 2022
Hershey, Pennsylvania244 contributions72 helpful votes
We had a wonderful stay. The hotel was beautiful. The staff was so nice and accommodating. It was a great location in downtown Roanoke. We were able to walk to the market and multiple restaurants. The restaurants on site at the restaurant were great. The gym was nice. I didn’t get a chance to use the pool, but it looked really nice.
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Date of stay: May 2022Trip type: Travelled on business
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Response from Brian Wells, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Responded 5 weeks ago
Dear tiffster05, thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest and delighted you enjoyed your entire experience. We hope if your travels return you to the region, we will again have the privilege to serve you. Sincerely, Brian Wells General Manager
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Dundee926 wrote a review May 2022
Nashville, Tennessee89 contributions42 helpful votes
Lovely old historical hotel. Better suited for convention travelers than couples. The good: - Buffet breakfast in the Regency was wonderful and the highlight of our stay. Great server staff. Thought about ordering individual entrées until we saw the buffet. Very well done and worth the money. Diamond perks paid for part of the breakfast. - Lovely outdoor pool area Not so good- - Self parking not convenient. -Rooms are older as expected in this type of hotel but not as nice as the Virginian in Lynchburg. The worst- As a diamond member, we had access to the executive lounge. This was very very disappointing. 3 choices of bottled beverages: Coke, Sprite, and water. The hot cocoa machine produced a cup of colored hot water which was not drinkable. Strong smell of coffee in the area. Definitely NOT worth upgrading to have access to this lounge, if you were thinking of doing so. It was so disappointing. Had planned to mention this in a survey, but never received one following my stay.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Do not upgrade to have access to the executive lounge, or you will be very disappointed
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Response from Brian Wells, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Responded 5 weeks ago
Dear Dundee926, thank you for your review and for choosing the hotel for your accommodations. I apologize for the inconvenience experienced with the Executive Lounge and will address your issues with our team. We appreciate you sharing your feedback so we can improve our operations, service and experience. We hope if your travels return you to the area, we will again have the privilege to serve you. Sincerely, Brian Wells General Manager
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John1953xxx wrote a review May 2022
Johns Island, South Carolina5 contributions
I had a meeting set for Roanoke May 17 so I called the Hotel Roanoke to make a reservation on 5/10 and they said to go through the website. I asked the cancellation policy and they said ok 24 hours before was fine. When I clicked on The Hotel Roanoke I ended up at reservations.com and booked the night of May 16. I never even saw their confirmation email until after i had tried to cancel it. ( they had a deadline of midnight 5/10) When I learned the next day 5/11 that my meeting had been moved to a different town, I tried the call number on the reservation and they said there was a. one night penalty so even though it was less than 24 hours they wouldnt refund the one night. The Reservation.com folks were totally unhelpful and certainly keep me from ever wanting to use the Hotel Roanoke again ever. I am a Hilton Honors member and thought you should know about this incident and not allow reservations.com to book ANY of your Hilton Properties.
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Date of stay: May 2022
Service
Trip type: Travelled on business
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Response from Brian Wells, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Responded 23 May 2022
John1953xxx, thank you for your review and I apologize for the experience. This website unfortunately is not directly affiliated with the hotel or the brand and we have seen countless problems with it. This has been reported multiple times and we advise against booking with these types of websites. As a third party reservation, we unfortunately can't rectify the situation on our end as it is not directly reserved through us. I am devastated that this experience has soured your impression of the hotel and hope it doesn't impact your view on the brand as a whole. Sincerely, Brian Wells General Manager
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Ted047 wrote a review May 2022
Ashburn, Virginia77 contributions43 helpful votes
Well-kept historical hotel. One night stay; was upgraded to a "Pure Air" room. Room and amenities were all very clean and in good condition. Very handy pedestrian walkway to the center of the old town market area with restaurants and shops. Valet parking was very convenient, worth the additional charge over the self-parking option. The Salt Sanctuary spa at the hotel was very enjoyable. The bar mixed a good drink at reasonable prices. All staff were very professional and friendly. Will stay here again if ever in the area.
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Date of stay: May 2022
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Response from Brian Wells, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Responded 16 May 2022
Dear Ted047, thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest and delighted you enjoyed your experience! I will share the kind words with our team and hope to serve you again when your travels return you to the region. Sincerely, Brian Wells General Manager
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Val S wrote a review May 2022
Aiken, South Carolina15 contributions1 helpful vote
I wanted to give this property a 5, but the lack of parking for the conference center is problematic when you are exhibiting. The room itself was spotless, as was the facility overall. The guest services team was wonderful. Their room service was prompt and friendly - I highly recommend the charcuterie board. I had dinner onsite and that was excellent along with the service for the meal. If you’re wanting to venture out, you can walk across the enclosed sky bridge to visit downtown proper - lots of cute shops and places to eat. Of note, the property is situated in the mountains, so you’ll have a steep walk up and then back down to the self parking lot. Prepare accordingly with your vehicle upon arrival and departure. Would stay again.
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Date of stay: April 2022Trip type: Travelled on business
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Response from Brian Wells, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Responded 9 May 2022
Dear HaveMapWillTravel22, thank you for your review and for choosing the hotel for your accommodations. I will share your review with our team for correct measures and better considerations for conference visitors. I am delighted to read you enjoyed your experience and we look forward to serving you again when your travels return you to the region. Sincerely, Brian Wells General Manager
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Sarah S wrote a review May 2022
Mentor, Ohio23 contributions2 helpful votes
Stayed here for a mini vacation in the Blue Ridge mountains and it was a wonderful experience. The hotel was beautifully maintained and the room was comfortable and spacious. We particularly enjoyed the rocking chairs on the front porch-great place for morning coffee and/or a nightcap! There was a lot to do in the area and we very much enjoyed ourselves. Would absolutely stay there again!
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Date of stay: August 2021Trip type: Travelled with friends
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Response from Brian Wells, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Responded 9 May 2022
Dear Sarah S, thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest and delighted you enjoyed your experience! We hope if your travels return you to the region, we will again have the privilege to serve you. Sincerely, Brian Wells General Manager
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PRICE RANGE
$193 - $284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the hotel roanoke and conference center, a doubletree by hilton hotel, hotel roanoke doubletree
FORMERLY KNOWN AS
Doubletree by Hilton Hotel
LOCATION
United StatesVirginiaRoanoke
NUMBER OF ROOMS
329
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Frequently Asked Questions about The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Which popular attractions are close to The Hotel Roanoke & Conference Center, Curio Collection by Hilton?
Nearby attractions include O. Winston Link Museum (0.2 km), Roanoke Pinball Museum (0.3 km), and Taubman Museum of Art (0.2 km).
What are some of the property amenities at The Hotel Roanoke & Conference Center, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Hotel Roanoke & Conference Center, Curio Collection by Hilton?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Hotel Roanoke & Conference Center, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Hotel Roanoke & Conference Center, Curio Collection by Hilton?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Hotel Roanoke & Conference Center, Curio Collection by Hilton?
Conveniently located restaurants include Bread Craft, The Regency Room, and Lucky.
Are there opportunities to exercise at The Hotel Roanoke & Conference Center, Curio Collection by Hilton?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Hotel Roanoke & Conference Center, Curio Collection by Hilton have airport transportation?
Yes, The Hotel Roanoke & Conference Center, Curio Collection by Hilton offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Hotel Roanoke & Conference Center, Curio Collection by Hilton located near the city centre?
Yes, it is 0.4 km away from the centre of Roanoke.
Are any cleaning services offered at The Hotel Roanoke & Conference Center, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does The Hotel Roanoke & Conference Center, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.